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Tracked since2026

What is FireHydrant MCP?

Editorial review
FireHydrant's MCP server connects an AI client to the incident management platform's API, so responders can work an incident from the same window where they are already reading code and logs. Rather than switching to a browser mid-page, an engineer can ask the agent to open an incident, attach the right severity and impacted services, pull the timeline of what has happened so far, and post an update for stakeholders. The server covers the objects FireHydrant is built around: incidents with their status, severity and affected services, alerts and signals arriving from monitoring, the service catalog and owning teams, and retrospectives with their event timelines and action items. Read access matters as much as write access, because the common agent task is summarizing: which similar incidents hit this service before, which runbook applies, and what actions came out of the last retrospective that nobody closed. It runs as a local server started through npx and authenticates with a FireHydrant API key, so the agent operates with exactly the permissions granted to that key. It suits on-call engineers, incident commanders and reliability teams who want less context switching during an active incident, and faster write-ups afterward, where the agent drafts from the recorded timeline instead of a human reconstructing events from chat history.

Preview

Key Features

  • List, create and update incidents with severity and impacted services
  • Read alerts and monitoring signals attached to an incident
  • Query the service catalog and owning teams
  • Pull incident timelines and retrospective action items
  • Local stdio server launched with npx
  • API key authentication scoped to that key's permissions

Pricing Plans

Free Trial

Pricing checked Sep 29, 2026

FireHydrant MCP plans and prices, checked September 2026
PlanPriceDetails
Free

Free

  • Up to 10 responders
  • 2 runbooks
  • Slack & Teams chatbot
+2 more
  • 1 public status page
  • 3 integrations
Pro

$25 / responder/month, billed annually

  • 5 runbooks
  • Slack & Teams chatbot
  • 1 retrospective template
+11 more
  • Unlimited public status pages
  • Service catalog
  • 10 custom fields
  • 5 integrations
  • On-call scheduling
  • Unlimited escalation policies
  • Notifications via push, Slack, Microsoft Teams, email
  • Notifications via SMS and voice available for purchase
  • Unlimited webhooks and alert rules
  • SSO Support
  • Standard support
Enterprise

Contact us

  • Everything in Pro
  • Viewer licenses
  • Unlimited runbooks
+19 more
  • Private incidents
  • FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
  • Unlimited retrospective templates
  • Private status pages
  • Incident analytics
  • Unlimited custom fields
  • Unlimited integrations
  • Alert grouping
  • Volume discounting
  • Live call routing
  • Notification Policy
  • Slack Enterprise Grid
  • Data exports
  • Audit logs
  • SCIM
  • Multiple organizations
  • SLAs
  • Premium customer support
  • Dedicated customer success manager and solutions engineer

Is FireHydrant MCP worth the price?

Good value

FireHydrant's pricing is fair for incident management, with a generous free tier for small teams (up to 10 responders) and a Pro plan at $25/responder/month (annual only).

The Enterprise tier adds advanced features but requires contacting sales, making it pricey for large orgs. Best for teams that prioritize runbooks and retrospectives over on-call basics.

Hidden Costs & Gotchas

SMS and voice notifications are add-on purchases

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FireHydrant MCP FAQ

How does FireHydrant MCP help during an active incident?

FireHydrant MCP allows engineers to manage incidents directly from their coding window, so they can open an incident, set severity and affected services, pull the timeline, and post updates without switching to a browser. This reduces context switching and keeps responders focused on code and logs.

How does FireHydrant MCP compare to PagerDuty?

Unlike PagerDuty, FireHydrant MCP is an MCP server that connects an AI client to the incident management API, enabling incident response from within the coding environment. It focuses on reducing context switching by letting engineers work incidents alongside code and logs, rather than requiring a separate browser interface.

What kind of setup does FireHydrant MCP require?

FireHydrant MCP runs as a local server started through npx and authenticates with a FireHydrant API key, so it requires a local environment and a valid FireHydrant account. It also depends on an AI client that supports the MCP protocol, which may limit its use to teams already using such clients.

Which teams benefit most from using FireHydrant MCP?

On-call engineers, incident commanders, and reliability teams benefit most because it reduces context switching during active incidents and speeds up post-incident write-ups by using the recorded timeline instead of reconstructing events from chat history.

How is FireHydrant MCP priced?

FireHydrant MCP is available on a free tier, with paid plans for more usage and features. The exact pricing details depend on the plan chosen.

Can FireHydrant MCP read data from past incidents and retrospectives?

Yes, it provides read access to incidents, alerts, service catalog, and retrospectives, so an agent can summarize similar past incidents, applicable runbooks, and open action items from previous retrospectives. This read access is as important as write access for common agent tasks like summarization.

Does FireHydrant MCP support writing updates and changing incident status?

Yes, it supports write access to open incidents, attach severity and impacted services, and post updates for stakeholders. This allows full incident management from the coding window without switching to a browser.

How does FireHydrant MCP authenticate with the FireHydrant platform?

It authenticates using a FireHydrant API key, and the agent operates with exactly the permissions granted to that key. This ensures that the agent can only perform actions the key is authorized to do.

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