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GlossGenius

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All-in-one software for salon, spa, and medspa businesses to manage bookings, payments, and client care.

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TL;DR - GlossGenius

  • All-in-one platform for salon, spa, and medspa businesses.
  • Automates booking, payments, and client management to reduce admin.
  • Boosts revenue with features like online booking, 'Buy Now, Pay Later', and AI-powered marketing.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

Pros & Cons

Pros

  • Comprehensive all-in-one solution reduces need for multiple tools.
  • Transparent and competitive flat payment processing rate with no hidden fees.
  • Automated features significantly reduce administrative time (e.g., 40+ hours/month saved).
  • Proven to increase revenue and rebooking rates for businesses.
  • Offers a 2-week free trial without requiring a credit card.

Cons

  • Instant payouts incur an additional 1.8% fee.
  • Payroll is an additional add-on cost.
  • Some advanced features like the Medspa Package are still in beta.

Ratings Across the Web

4.7(316 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

24/7 Online BookingFlat 2.6% Payment Processing RateAutomated Client Notifications & Rebooking RemindersCustom Website BuilderAI-Powered Marketing CampaignsStaff Management & PayrollInventory & Retail ManagementMemberships & Packages

Pricing Plans

Free Trial

Standard

$28/monthly

  • Custom Booking Website
  • Unlimited Client Notifications
  • Email & Text Marketing
  • Inventory & Retail Management
  • Packages & Memberships

Standard (Annual)

$24/monthly

  • Custom Booking Website
  • Unlimited Client Notifications
  • Email & Text Marketing
  • Inventory & Retail Management
  • Packages & Memberships

Gold

$56/monthly

  • Everything in Standard
  • Forms & Waivers
  • Google Booking & Reviews
  • Automated waitlist
  • Time Tracking
  • Room & Resource Management

Gold (Annual)

$48/monthly

  • Everything in Standard
  • Forms & Waivers
  • Google Booking & Reviews
  • Automated waitlist
  • Time Tracking
  • Room & Resource Management

Platinum

$168/monthly

  • Everything in Gold & Standard
  • Team Goal Setting & Analytics
  • Customizable commissions
  • Google Marketing Analytics

Platinum (Annual)

$148/monthly

  • Everything in Gold & Standard
  • Team Goal Setting & Analytics
  • Customizable commissions
  • Google Marketing Analytics

What is GlossGenius?

Editorial review
GlossGenius is an all-in-one business management platform designed specifically for salon, spa, and medspa professionals. It streamlines operations by offering tools for appointment scheduling, payment processing, client management, and marketing. The platform aims to reduce administrative burden, allowing business owners to focus on client services and growth. The software helps businesses capture more bookings with 24/7 online scheduling, reduce no-shows with automated reminders and cancellation policies, and increase revenue through features like 'Buy Now, Pay Later,' memberships, and packages. It also provides AI-powered marketing tools to re-engage clients and offers transparent payment processing with a flat rate. GlossGenius is suitable for individual professionals and teams, offering various plans that scale with business needs.

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GlossGenius FAQ

What is the flat processing rate for payments, and are there any hidden fees for specific transaction types?

GlossGenius offers a flat payment processing rate of 2.6%. There are no hidden fees for Tap to Pay, card-on-file, or manual entry transactions, ensuring transparency in what businesses pay.

How does GlossGenius help businesses increase their average ticket size?

GlossGenius increases average ticket sizes through features like 'Buy Now, Pay Later,' which results in 2.6x higher average tickets, and memberships, which boost ticket sizes by 30%. Additionally, packages and retail options contribute to higher revenue per client.

What specific features are included in the Gold plan that are not available in the Standard plan?

The Gold plan includes all features from the Standard plan, plus Forms & Waivers, Google Booking & Reviews integration, an Automated Waitlist, Time Tracking, and Room & Resource Management. These additions provide more advanced tools for managing operations and client interactions.

Can businesses offer HIPAA-compliant treatment records for medspa services?

Yes, GlossGenius offers an Advanced Medspa Package in Beta, which provides essential medspa features like SOAP notes designed to safely store and manage HIPAA-compliant treatment records. This package is currently free for Gold and Platinum members during the Beta phase.

How does the AI-powered Waitlist feature benefit businesses?

The AI-powered Waitlist instantly notifies clients when appointment slots open up, helping businesses fill 12% more cancellations. This automation reduces lost revenue from last-minute cancellations by efficiently rebooking those slots.

What is the cost for instant payouts, and when are free same-day payouts available?

Instant payouts are available anytime, including weekends and holidays, for an additional 1.8% fee. Free same-business-day payouts are available Monday through Thursday.