GoFreight TMS
UnclaimedAI-powered freight forwarding software for streamlined operations and enhanced customer service.
Visit WebsiteTL;DR - GoFreight TMS
- Automates freight forwarding operations using AI for efficiency.
- Centralizes shipment management, tasks, and customer communication.
- Enables scaling of services and improves client satisfaction without increased headcount.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
Pros & Cons
Pros
- Significantly reduces manual effort through AI automation.
- Improves customer satisfaction with proactive communication and real-time visibility.
- Increases operational efficiency, allowing teams to handle more shipments.
- Reduces errors in data entry and document processing.
- Provides a centralized platform for all freight forwarding activities.
Cons
- Specific pricing details are not publicly available.
- Requires integration into existing freight forwarding workflows, which may involve a learning curve.
Ratings Across the Web
4.7(113 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
AI-powered Action Center for task and shipment managementGoNexus Email Intake for AI-driven email processing and shipment updatesGoNexus Hub for AI-powered document extraction and matchingAI-driven rate management with spot and contract rate comparisonAutomated quote generation with vessel schedulesBranded customer portal for real-time shipment tracking and document accessAutomated alerts and notifications based on shipment milestonesContainer-level visibility and tracking to prevent delays
Pricing Plans
Starter
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- Cloud-based Platform
- Freight Forwarding Operation
- Quotation
- Container Level Management
- Accounting Report and Dashboard
- Task Management
- To-do List
- E-doc center
- Form Editor
- Built-in Email Communication
- Multiple Currency
- Foreign Tax
- Customs Clearance Status Check
- Activity Log
Pro
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- All the features of Starter
- Real-time Tracking
- Branded Customer Portal
- Customizable Shipment Report
- Customizable Detention & Demurrage Alerts
- Automated Email Notification
- Carbon Footprint
- AI Email Co-pilot
- AI Document Intelligence
- Overseas Agent EDI
- EDI 315
- Security Filing (ISF, AMS, AES, AFR, ACI, e-Manifest, e-SI)
- Denied Party Screening
- Report and Dashboard Business Intelligence Report
- Dedicated Customer Success Manager
- e-AWB
- E-booking
Growth
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- All the features of Pro
- Advanced Customer Portal
- AI Workflow Automation
- Rate Management
- Customizable EDI/API Integration
- Quartely Business Review
- Customs Brokerage
What is GoFreight TMS?
GoFreight TMS is an AI-powered transportation management system designed specifically for freight forwarders. It automates critical operational tasks, from email intake and document processing to rate management and customer communication, enabling freight forwarders to scale their services without increasing headcount. The platform centralizes shipment and task management, providing real-time visibility and proactive communication tools.
This solution is ideal for freight forwarders handling ocean, air, import, and export operations who seek to improve efficiency, reduce errors, and enhance client satisfaction. By leveraging AI, GoFreight helps teams manage more shipments, provide VIP-level service to all clients through automated updates and branded portals, and optimize workflows for complex shipping scenarios. It aims to transform manual, pressure-filled operations into a streamlined, growth-oriented process.
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GoFreight TMS FAQ
How does the GoNexus Email Intake feature differentiate from standard email parsing tools?
GoNexus Email Intake uses AI to not only read operational emails but also intelligently create or update shipments directly within the system. It then funnels new tasks into the Action Center, ensuring that critical information from emails directly translates into actionable steps without manual intervention, which goes beyond simple data extraction.
Can GoFreight TMS handle specific requirements for ocean import shipments, such as D&D charge prevention?
Yes, GoFreight TMS is specifically designed to track every container by lifecycle event. This proactive monitoring helps prevent delays and allows forwarders to avoid costly demurrage and detention (D&D) charges by providing timely alerts and visibility into potential issues.
How does GoFreight ensure consistent service delivery across different regions or for various client types?
GoFreight allows for the creation of customized SOPs and memo templates. This ensures that teams can deliver consistent service, regardless of location. Additionally, it enables tailoring of update preferences for each client, ensuring personalized communication without manual effort.
What kind of payment solutions does GoFreight offer to improve client convenience when converting shipments to invoices?
GoFreight facilitates the instant conversion of shipments into invoices and offers various payment solutions. While specific payment gateways are not detailed, the system is designed to improve client convenience by streamlining the billing and payment process directly within the platform.
How does the AI in GoFreight's Rate Management feature handle complex contract rates?
The AI in Rate Management is capable of reading and processing contract rates faster than traditional methods. It consolidates both spot and contract rates into a single view, allowing for quick comparison and instant quote generation that includes vessel schedules, simplifying complex rate structures.
Source: gofreight.com