GoFreight TMS

Name: GoFreight TMS
Brand: GoFreight
Rating: 4.8 (88 reviews)

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AI-powered freight forwarding software for streamlined operations and enhanced customer service.

Paid plans only

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4.8 (88 across the web)

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Reviews on G2

88 reviews tracked

The Bottom Line

Updated May 26, 2026

Price: Paid plans only. Compare plans

Key facts

Automates freight forwarding operations using AI for efficiency.
Centralizes shipment management, tasks, and customer communication.
Enables scaling of services and improves client satisfaction without increased headcount.

Pros

Significantly reduces manual effort through AI automation.
Improves customer satisfaction with proactive communication and real-time visibility.
Increases operational efficiency, allowing teams to handle more shipments.
Reduces errors in data entry and document processing.
Provides a centralized platform for all freight forwarding activities.

Cons

Specific pricing details are not publicly available.
Requires integration into existing freight forwarding workflows, which may involve a learning curve.

What is GoFreight TMS?

GoFreight TMS is an AI-powered transportation management system designed specifically for freight forwarders. It automates critical operational tasks, from email intake and document processing to rate management and customer communication, enabling freight forwarders to scale their services without increasing headcount. The platform centralizes shipment and task management, providing real-time visibility and proactive communication tools. This solution is ideal for freight forwarders handling ocean, air, import, and export operations who seek to improve efficiency, reduce errors, and enhance client satisfaction. By leveraging AI, GoFreight helps teams manage more shipments, provide VIP-level service to all clients through automated updates and branded portals, and optimize workflows for complex shipping scenarios. It aims to transform manual, pressure-filled operations into a streamlined, growth-oriented process.

Available on: Web

Louis Corneloup Updated May 26, 2026 · how we evaluate Source gofreight.com ↗

Ratings Across the Web

4.8 (88 reviews)

GoFreight TMS holds an aggregate rating of 4.8 out of 5 from 88 reviews across G2, last checked March 19, 2026.

G2 88 reviews

4.8/5

Ratings aggregated from independent review platforms. Learn more

Key Features

AI-powered Action Center for task and shipment management
GoNexus Email Intake for AI-driven email processing and shipment updates
GoNexus Hub for AI-powered document extraction and matching
AI-driven rate management with spot and contract rate comparison
Automated quote generation with vessel schedules
Branded customer portal for real-time shipment tracking and document access
Automated alerts and notifications based on shipment milestones
Container-level visibility and tracking to prevent delays

Pricing Plans

Pricing checked Oct 7, 2026

GoFreight TMS plans and prices, checked October 2026
Plan	Price	Details
Starter	Request Pricing	Cloud-based Platform Freight Forwarding Operation Quotation +11 more Show less Container Level Management Accounting Report and Dashboard Task Management To-do List E-doc center Form Editor Built-in Email Communication Multiple Currency Foreign Tax Customs Clearance Status Check Activity Log
Pro	Request Pricing	All the features of Starter Real-time Tracking Branded Customer Portal +14 more Show less Customizable Shipment Report Customizable Detention & Demurrage Alerts Automated Email Notification Carbon Footprint AI Email Co-pilot AI Document Intelligence Overseas Agent EDI EDI 315 Security Filing (ISF, AMS, AES, AFR, ACI, e-Manifest, e-SI) Denied Party Screening Report and Dashboard Business Intelligence Report Dedicated Customer Success Manager e-AWB E-booking
Growth	Request Pricing	All the features of Pro Advanced Customer Portal AI Workflow Automation +4 more Show less Rate Management Customizable EDI/API Integration Quartely Business Review Customs Brokerage

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Is GoFreight TMS worth the price?

Fair value

This approach often indicates enterprise-level solutions where pricing is highly customized based on usage and specific needs.

It's likely best for medium to large freight forwarding companies seeking comprehensive, AI-powered solutions and willing to engage in a sales process.

Full GoFreight TMS pricing: every plan, hidden costs and alternatives

Reviews

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4.8/5

Across 88 verified user reviews on G2

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Best GoFreight TMS Alternatives

Top alternatives based on features, pricing, and user needs.

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Aljex Paid

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Shippeo Paid

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Revenova Paid

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CargoWise Paid

Centralize and optimize global logistics operations on a single, integrated platform.

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TMSEZ Paid

Comprehensive cloud-based software for intermodal drayage, truckload, and brokerage operations.

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Trimble Transportation Paid

AI-powered, connected transportation ecosystem for fleet, logistics, and maintenance management.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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GoFreight TMS FAQ

How does the GoNexus Email Intake feature differentiate from standard email parsing tools?

GoNexus Email Intake uses AI to not only read operational emails but also intelligently create or update shipments directly within the system. It then funnels new tasks into the Action Center, ensuring that critical information from emails directly translates into actionable steps without manual intervention, which goes beyond simple data extraction.

Can GoFreight TMS handle specific requirements for ocean import shipments, such as D&D charge prevention?

Yes, GoFreight TMS is specifically designed to track every container by lifecycle event. This proactive monitoring helps prevent delays and allows forwarders to avoid costly demurrage and detention (D&D) charges by providing timely alerts and visibility into potential issues.

How does GoFreight ensure consistent service delivery across different regions or for various client types?

GoFreight allows for the creation of customized SOPs and memo templates. This ensures that teams can deliver consistent service, regardless of location. Additionally, it enables tailoring of update preferences for each client, ensuring personalized communication without manual effort.

What kind of payment solutions does GoFreight offer to improve client convenience when converting shipments to invoices?

GoFreight facilitates the instant conversion of shipments into invoices and offers various payment solutions. While specific payment gateways are not detailed, the system is designed to improve client convenience by streamlining the billing and payment process directly within the platform.

How does the AI in GoFreight's Rate Management feature handle complex contract rates?

The AI in Rate Management is capable of reading and processing contract rates faster than traditional methods. It consolidates both spot and contract rates into a single view, allowing for quick comparison and instant quote generation that includes vessel schedules, simplifying complex rate structures.

Source: gofreight.com

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