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AI-powered chat for teams of all sizes to connect, collaborate, and get more done.

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Reviews onCapterra
2375 reviews tracked·10 press mentions

The Bottom Line

Entry price

Paid plans only

Biggest pro

Workspace integration

Biggest con

Less features than Slack

TL;DR - Google Chat

  • AI-powered team messaging with Gemini for summaries, tasks, and translation.
  • Facilitates collaboration with persistent group spaces and integration with Google Workspace.
  • Supports migration from Slack/Teams and offers interoperability for diverse team communication.
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms

What is Google Chat?

Editorial review
Google Chat is a communication and collaboration platform designed for teams within Google Workspace. It offers robust messaging features, including custom emojis, GIFs, and formatting options, to facilitate both business and personal conversations. The platform supports persistent group spaces for up to 500,000 members, ensuring all team members stay informed and connected. Integrated with Gemini AI, Google Chat provides an intelligent assistant that can summarize conversations, formulate tasks, translate in real-time, and brainstorm ideas, enhancing productivity and streamlining workflows. It also supports migration from other platforms like Slack and Microsoft Teams, and offers interoperability solutions for cross-product collaboration. Google Chat is part of the broader Google Workspace ecosystem, which includes tools like Gmail, Meet, Drive, Docs, and Calendar, promoting seamless collaboration and breaking down silos within organizations. This tool is ideal for businesses and teams looking for an integrated communication solution that leverages AI to boost efficiency and collaboration. It aims to reduce reliance on email, accelerate decision-making, and improve cross-functional teamwork, all while providing robust security features and centralized administration.

Available on: Web

Pros & Cons

Pros

  • Workspace integration
  • Free with Workspace
  • Spaces for teams
  • Meet integration
  • Good search

Cons

  • Less features than Slack
  • UI not intuitive
  • App ecosystem limited
  • Bot support basic
  • Requires Workspace

Ratings Across the Web

4.5(2,375 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Team messagingSpacesFile sharingGoogle integrationThreaded conversationsBot support

Pricing Plans

14-day Free Trial

Free (Personal)

Free

  • 1:1 and group chat
  • Google account required
  • Limited spaces

Google Workspace

$7/month

  • Per user (Business Starter)
  • Spaces with threads
  • File sharing
  • Admin controls

How Google Chat's pricing compares

At $7/mo, Google Chat is mid-range of its 5 direct competitors ($0.67 to $10/mo across the set).

Entry paid plan, monthly.

Reviews

4.5/5

Across 2,375 verified user reviews on Capterra

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Google Chat FAQ

What is Google Chat?

Google Chat is Google's team communication tool, offering direct messages, group conversations, and Spaces for project collaboration.

Is Google Chat free?

Google Chat is free with a personal Google account. Full features require Google Workspace subscription.

Is Google Chat replacing Hangouts?

Yes, Google Chat replaced Google Hangouts as Google's primary messaging platform for both personal and business use.

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