Plans, costs, and free options for Halo ITSM
Last updated: January 27, 2026
Pricing Model
Paid
Starting Price
$49/mo
Free Option
Trial
Halo ITSM is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
$49/mo
Custom
Looking for a free option? Here are some alternatives with free plans:
Intuitive customer support software
Incident management platform
The industry standard for software development tracking and agile workflows
See how Halo ITSM pricing compares to similar tools in Help Desk
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
Halo ITSMCurrent ITIL-aligned service management | No | $49/mo | —/100 | Details → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
Freshdesk Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
PagerDuty Incident management platform | Yes | $21/user/month | 86/100 | Pricing → |
JiraBest Value The industry standard for software devel... | Yes | $9.05/mo | 82/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Halo ITSM offers the following plans: Cloud ($49/mo), Enterprise (Custom). A free trial is offered.
Halo ITSM does not have a permanent free plan, but offers a free trial to test the product.
Yes, Halo ITSM offers a free trial so you can test before committing.
Free or freemium alternatives include Freshdesk, PagerDuty, Jira. View our full comparison to find the best value.