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Helcim

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Transparent and affordable payment processing for small and medium-sized businesses.

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Reviews onG2Capterra
43 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Highly transparent pricing structure (interchange-plus)

Biggest con

May require some understanding of interchange fees for full benefit

TL;DR - Helcim

  • Transparent interchange-plus pricing model
  • Accepts in-person, online, and recurring payments
  • Includes invoicing and e-commerce tools
Pricing: Free plan available
Best for: Growing teams
4.0/5 across review platforms

What is Helcim?

Editorial review
Helcim is a payment processing platform designed for small and medium-sized businesses, offering transparent interchange-plus pricing. It provides a comprehensive suite of tools for accepting payments, managing invoices, and running an online store. Helcim aims to simplify payment acceptance by providing clear pricing without hidden fees, making it easier for businesses to understand their processing costs. The platform supports various payment methods, including in-person card payments, online transactions, and recurring billing. Businesses can use Helcim to create and send professional invoices, manage customer data, and integrate payment processing directly into their e-commerce websites. It's built for businesses looking for a cost-effective and straightforward solution to handle their payment needs without long-term contracts or complex fee structures. Helcim's focus on interchange-plus pricing means businesses pay the direct cost of the interchange fee plus a small, fixed markup to Helcim. This model is generally more cost-effective for businesses with higher transaction volumes compared to flat-rate pricing models.

Pros & Cons

Pros

  • Highly transparent pricing structure (interchange-plus)
  • No monthly fees for basic service (transaction fees apply)
  • No long-term contracts or cancellation fees
  • Comprehensive suite of tools for various payment needs
  • Good customer support

Cons

  • May require some understanding of interchange fees for full benefit
  • Not ideal for businesses with very low transaction volumes (flat-rate might be simpler)
  • Hardware costs for card readers are separate

Ratings Across the Web

4(43 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Interchange-plus pricingVirtual TerminalOnline Store builderPayment GatewayInvoicingRecurring PaymentsCard Readers (POS hardware)Customer Relationship Management (CRM)

Pricing

Freemium

Helcim offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Reviews

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4.0/5

Across 43 verified user reviews on Capterra, G2

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Helcim FAQ

How does Helcim support businesses in managing their online sales?

Helcim provides tools for running an online store and integrating payment processing directly into e-commerce websites. This allows businesses to accept online transactions seamlessly. It also supports recurring billing for subscription-based services or repeat customers.

Which teams benefit most from using Helcim?

Helcim is designed for small and medium-sized businesses that need a cost-effective and straightforward solution for payment processing. It is particularly beneficial for businesses with higher transaction volumes due to its interchange-plus pricing model. Teams looking for transparent pricing without hidden fees will find it suitable.

How does Helcim's pricing compare to a platform like Stripe?

Helcim utilizes an interchange-plus pricing model, meaning businesses pay the direct interchange fee plus a small, fixed markup. This contrasts with other platforms that may use a flat-rate pricing model. Helcim's approach is generally more cost-effective for businesses with higher transaction volumes.

What kind of trade-offs should businesses consider when choosing Helcim?

Businesses should be aware that Helcim's interchange-plus pricing model may require some understanding of interchange fees to fully leverage its benefits. Additionally, it might not be the most ideal solution for businesses with very low transaction volumes, where a flat-rate model could be simpler. Hardware costs for card readers are also separate.

Does Helcim include a free tier?

Yes, Helcim offers a free tier for its basic service, meaning there are no monthly fees. Transaction fees apply based on usage. Paid plans are available for businesses requiring more features and higher usage.

Can Helcim help businesses manage customer billing and data?

Yes, Helcim provides features for managing customer data and creating professional invoices. Businesses can use the platform to send invoices and handle recurring billing, streamlining their customer payment processes. This helps in maintaining organized financial records.

Source: helcim.com

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