Plans, costs, and free options for Helply
Last updated: February 3, 2026
Pricing Model
Freemium
Starting Price
Contact sales
Free Option
No
Helply offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Basic features included at no cost
Premium features with paid plans
See how Helply pricing compares to similar tools in AI for Customer Service
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
HelplyCurrent AI agent for customer support that guara... | No | — | —/100 | Details → |
ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
![]() Botpress Open-source conversational AI platform f... | Yes | $79/mo | 79/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Helply offers a free plan with limited features, plus paid plans for advanced functionality.
Yes, Helply offers a free tier with basic features. Upgrade to a paid plan for more functionality.
Check Helply's official website for current trial offers.
Free or freemium alternatives include Chatwoot, Botpress. View our full comparison to find the best value.
Helply offers several pricing tiers: Starter, Growth, Scale, and Enterprise. The Starter plan includes 500 message credits/month, 1 AI Agent, and 1 seat. The Growth plan includes 12,000 message credits/month and 3 seats. The Scale plan includes 40,000 message credits/month and 5+ seats. Enterprise offers custom pricing with unlimited usage. Annual billing provides up to a 20% discount. Specific prices are not provided in the content but are indicated as variable numbers.
Helply offers a 'Starter' plan which is indicated as $0/mo, suggesting a free tier or a free trial. It also offers a guarantee of 65% AI resolution rate in 90 days, or you pay nothing.