Is Heymarket worth the price?
Heymarket's pricing is on the higher side for shared inbox solutions, especially at $49/user/month for the Standard tier which offers basic features.
The jump to $99/user/month for Plus, adding AI and automations, feels more competitive for businesses needing advanced capabilities. It's best for businesses prioritizing a dedicated shared inbox with integrated messaging and email, willing to pay for per-user pricing.
Pricing Plans
Free TrialStandard
$49/user/month
- 2 way messaging and email
- Shared inbox
- Conversation management
- Unlimited contacts
- Templates and tags
- Basic reporting
- HubSpot integration
Plus
$99/user/month
- Features in Standard
- Lists and campaigns
- Automations
- Advanced reporting and analytics
- AI Essentials
- Integrate with Microsoft Teams, Zapier, and more
Pro
$199/user/month
- Features in Plus
- AI Advanced
- API access
- Advanced administration and security
- Salesforce Add-on Available
Enterprise
Contact us
- Features in Pro
- Custom users
- Custom feature configuration
- White-glove onboarding
- Additional training resources
- Priority support services
- Higher volume messaging
Hidden Costs & Gotchas
Per-user pricing can scale quickly
Salesforce integration is an add-on
Annual billing required for listed prices
Enterprise features require custom quote
Which Plan Do You Need?
Teams needing centralized business messaging
Businesses using HubSpot CRM
Companies requiring advanced AI features
How Heymarket Compares to Competitors
Compared to solutions like Front, which can start around $19/user/month for basic features, Heymarket's $49/user/month Standard tier is significantly more expensive. Intercom, another competitor, offers more comprehensive customer messaging but also starts at a higher base price, making Heymarket's Plus tier at $99/user/month somewhat competitive for its feature set, particularly with AI and advanced reporting.
Heymarket Pricing FAQ
How much does Heymarket cost?
Heymarket starts at $49/user/month on the Standard plan. It offers 3 paid tiers ranging from $49/user/month up to $199/user/month.
Does Heymarket have a free plan?
Heymarket does not offer a permanent free plan. However, a free trial is available.
Does Heymarket offer a free trial?
Yes, Heymarket offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Heymarket paid plan?
The cheapest paid plan for Heymarket is "Standard" at $49/user/month. Key features include: 2 way messaging and email, Shared inbox, Conversation management.
Is there a cheaper alternative to Heymarket?
Yes. Popular alternatives to Heymarket include Chatwoot, Kustomer, Gladly. Free alternatives include Chatwoot. Compare them side-by-side on Toolradar.
How much does Heymarket cost for a team of 10?
For a team of 10 users on the Standard plan, Heymarket costs about $490/month, or $5,880/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to Heymarket
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
