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Reinventing remote monitoring and management for modern IT teams.

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TL;DR - Level

  • Modern RMM platform for unified IT management.
  • Automates complex IT tasks across diverse operating systems.
  • Provides secure, fast, and non-disruptive remote control and monitoring.
Pricing: Free plan available
Best for: Growing teams

Pros & Cons

Pros

  • Significantly reduces manual IT workload through comprehensive automation
  • Offers seamless and secure remote access across various operating systems
  • Provides a unified platform for multiple IT management functions
  • Transparent 'pay-as-you-grow' pricing model
  • Continuously updated with new features and improvements

Cons

  • Specific details on advanced security compliance certifications are not explicitly listed
  • The extent of third-party integrations beyond a public API is not detailed

Key Features

Automation pipelines with event-based triggers and conditional workflowsCross-platform remote control (Windows, macOS, Linux, Raspberry Pi, IoT)Inventory and asset trackingBackground management for non-disruptive updatesAutomated patch managementAdvanced monitoring and alertingRobust security with P2P end-to-end encryption and MFAScripting capabilities

Pricing Plans

Free Trial

Free

Free

  • Remote control
  • Automation pipelines
  • Background management
  • Monitoring and alerting
  • Patch Management
  • Scripting
  • Asset and inventory tracking
  • Integrations and Public API
  • Strong security

Pay-as-you-grow

$2 per endpoint, per month

  • Remote control
  • Automation pipelines
  • Background management
  • Monitoring and alerting
  • Patch Management
  • Scripting
  • Asset and inventory tracking
  • Integrations and Public API
  • Strong security

Enterprise

Contact us

  • Custom plans tailored for larger businesses and MSPs with many endpoints

What is Level?

Editorial review
Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations for businesses and IT professionals. It consolidates multiple functions into a single, intuitive interface, enabling efficient management of IT infrastructure. The platform focuses on saving IT teams thousands of hours through automation, proactive monitoring, and secure remote control capabilities. Level is ideal for IT departments, Managed Service Providers (MSPs), and organizations managing diverse IT environments, including healthcare, education, and IoT. It provides tools for inventory tracking, background management, patch management, and advanced security, all engineered to maximize operational efficiency and reduce costs. Its cross-platform compatibility and no-code automation engine empower IT professionals to automate complex tasks with ease and precision.

Reviews

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Level FAQ

How does Level's automation chaining feature enhance complex IT workflows?

Level's automation chaining allows users to connect individual actions into sophisticated sequences, crafting powerful, multi-step workflows. This ensures complex tasks are handled with precision and efficiency, enabling IT professionals to automate intricate processes without manual intervention.

Can Level provide remote control for devices like Raspberry Pis and IoT gadgets, or is it limited to traditional desktops and servers?

Level offers comprehensive remote control support for a wide range of devices, including desktops, servers, Raspberry Pis, and various IoT gadgets. This ensures broad compatibility for managing diverse IT environments.

What security measures are in place to protect remote connections and data integrity within Level?

Level prioritizes security with features such as P2P end-to-end encryption for all remote connections, multi-factor authentication (MFA), and comprehensive access controls. These measures are designed to ensure data integrity and prevent unauthorized access.

How does Level ensure that system updates and changes are non-disruptive to end-users?

Level utilizes background management capabilities, allowing IT teams to deploy updates and configurations silently without interrupting user operations. This ensures business continuity and a seamless experience for end-users while maintaining system health.

What kind of triggers can be set up for automations, and how do they respond to IT events?

Level supports various triggers for automations, including event-based triggers (e.g., new device added, group changes, tag updates, API-driven actions) and monitor-based triggers that activate when predefined system performance or health thresholds are hit. These triggers ensure precise and automated responses to IT events.

Source: level.io