Record screen and camera for async video messages
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Faster than writing long emails
Biggest con
Video quality limited on free tier
TL;DR - Loom
- Async video messaging for teams
- Screen and camera recording
- AI transcriptions included
What is Loom?
Available on: Web, iOS, Android, Windows, macOS, Chrome
Pros & Cons
Pros
- Faster than writing long emails
- AI transcriptions in 50+ languages
- Easy screen and camera recording
Cons
- Video quality limited on free tier
- Storage limits for free users
Ratings Across the Web
Loom holds an aggregate rating of 4.7 out of 5 from 5,060 reviews across G2 and Capterra, last checked March 18, 2026.
What people say
“I love that it saves me time. Instead of taking screen shots and making an email with arrows etc., I can easily record the steps on how to do something.”via G2
“Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i've to restart my recording alot.”via Capterra
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
Free TrialPricing checked Aug 10, 2026
Starter
Free
- 25 videos
- 5-min limit
- 50+ language transcripts
Business
$15/user/month
- Unlimited videos
- No time limit
- Custom branding
- Integrations
Business + AI
$20/user/month
- AI editing
- Auto summaries
- Silence removal
Enterprise
Custom
- Salesforce integration
- Custom data retention
- Advanced privacy
Is Loom worth the price?
Loom's pricing is generally fair, offering a generous free tier for basic use.
The Business tier at $15/user/month provides strong value for unlimited use, while the Business + AI at $20/user/month is a reasonable upgrade for AI features. It's best for individuals and teams needing efficient video communication.
Hidden Costs & Gotchas
AI features are an additional $5/user/month.
Enterprise tier requires custom quote.
Integrations might have separate costs.
How Loom Compares to Competitors
Compared to Vidyard, which can be more expensive for advanced features, Loom offers a more accessible entry point. While tools like Vimeo might focus more on video hosting, Loom's per-user pricing for recording and sharing is competitive for its specific use case.
How Loom's pricing compares
At $20/mo, Loom is mid-range of its 6 direct competitors ($3 to $24/mo across the set).
Entry paid plan, monthly. Pricing checked Aug 10, 2026.
Reviews
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Across 5,060 verified user reviews on G2, Capterra
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Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Loom FAQ
How does Loom facilitate asynchronous communication?
Which teams benefit most from using Loom?
How does Loom compare to Vidyard for video messaging?
What kind of limitations should free users be aware of with Loom?
Does Loom include a free tier?
Can Loom transcribe video messages?
Source: loom.com