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5060 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Faster than writing long emails

Biggest con

Video quality limited on free tier

TL;DR - Loom

  • Async video messaging for teams
  • Screen and camera recording
  • AI transcriptions included
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms

What is Loom?

Editorial review
Loom is a video messaging platform that lets you record your screen, camera, or both to create quick videos for async communication and collaboration.

Available on: Web, iOS, Android, Windows, macOS, Chrome

Pros & Cons

Pros

  • Faster than writing long emails
  • AI transcriptions in 50+ languages
  • Easy screen and camera recording

Cons

  • Video quality limited on free tier
  • Storage limits for free users

Ratings Across the Web

4.7(5,060 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Screen recordingCamera recordingTranscriptionsCommentsAnalyticsEmbedsVideo editing

Pricing Plans

Free Trial

Pricing checked Jul 11, 2026

Starter

Free

  • 25 videos
  • 5-min limit
  • 50+ language transcripts

Business

$15/user/month

  • Unlimited videos
  • No time limit
  • Custom branding
  • Integrations

Business + AI

$20/user/month

  • AI editing
  • Auto summaries
  • Silence removal

Enterprise

Custom

  • Salesforce integration
  • Custom data retention
  • Advanced privacy

How Loom's pricing compares

At $20/mo, Loom is mid-range of its 6 direct competitors ($3 to $24/mo across the set).

Entry paid plan, monthly. Pricing checked Jul 11, 2026.

Reviews

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4.7/5

Across 5,060 verified user reviews on G2, Capterra

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Loom FAQ

How does Loom facilitate asynchronous communication?

Loom enables asynchronous communication by allowing users to record their screen, camera, or both, creating video messages that can be shared and viewed at the recipient's convenience. This method is designed to be faster and more efficient than composing lengthy emails for explanations or updates.

Which teams benefit most from using Loom?

Teams that rely heavily on remote collaboration or need to convey complex information quickly can benefit significantly from Loom. It is particularly useful for scenarios where visual explanations are clearer than text, such as software demonstrations or design feedback.

How does Loom compare to Vidyard for video messaging?

Loom, like Vidyard, provides tools for recording screen and camera to create video messages for communication. Loom specifically highlights its ease of use for quick recordings and offers AI transcriptions in over 50 languages, supporting global teams.

What kind of limitations should free users be aware of with Loom?

Free users of Loom should be aware that their video quality may be limited, and there are also storage limits imposed on the free tier. These restrictions are typically uplifted with an upgrade to a paid plan.

Does Loom include a free tier?

Yes, Loom is available on a free tier, which allows users to access basic recording and sharing functionalities. For more extensive usage and advanced features, paid plans are offered.

Can Loom transcribe video messages?

Yes, Loom offers AI transcriptions for video messages, supporting over 50 languages. This feature helps in making video content more accessible and searchable for users.

Source: loom.com

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