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Toolradar Research

Transcription software statistics 2026

First-party data on the 151 transcription tools Toolradar tracks: Fathom at 4.90 from 7,187 reviews against Riverside at 3.70 from 3,908.

Louis Corneloup
Louis Corneloup

Founder, Toolradar & Dupple

Published September 17, 2026
3 min read
Next update Dec 17, 2026
As featured in
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Key findings

What the data shows.

  1. 01

    151 transcription tools tracked, holding 52,743 aggregated third-party reviews. (Source: Toolradar directory, September 17, 2026.)

  2. 02

    69% offer a free tier. Recorders still let you start at zero. (Source: Toolradar directory, September 17, 2026.)

  3. 03

    Fathom sits at 4.90 from 7,187 reviews. Riverside sits at 3.70 from 3,908. (Source: Toolradar directory, September 17, 2026.)

  4. 04

    Microsoft Teams Phone leads volume at 4.40 from 19,320 reviews because this category also tags voice systems. (Source: Toolradar directory, September 17, 2026.)

  5. 05

    The median paid plan starts at $14 a month. (Source: Toolradar directory, September 17, 2026.)

About the research

How we built this report.

Data source

Toolradar tool database. Editorial review with weekly pricing verification.

Coverage period

2026. Snapshot taken September 17, 2026. Refresh due Dec 17, 2026.

Methodology

Public scoring rubric. See how we rate for the full criteria.

License

Creative Commons BY 4.0. Quote, link, and reuse with attribution.

Transcription mixes meeting recorders with phone systems, and the specialist wins the score. Toolradar tracks 151 tools holding 52,743 reviews. Microsoft Teams Phone holds 19,320 reviews at 4.40 because the category also tags voice. Among the recorders, Fathom holds 7,187 at 4.90. Riverside holds 3,908 at 3.70. Chorus by ZoomInfo holds 2,994 at 4.50.

Every figure below is computed from the Toolradar directory on September 17, 2026. The live dashboard is Transcription statistics. The buyer ranking is best transcription software.

How large the category is

We track 151 published tools, or 1.4% of the 10,619 tools in the directory. 95% (143 of 151) were added to Toolradar in 2026. "Added" means added to our directory, not founded this year.

A $14 transcript is the meeting plan. The call-intelligence suite is the mean.

How these tools are priced

31% of the 151 tools are paid-only. 69% offer a free tier or freemium plan (104 tools). 7% are fully free.

How transcription software are priced

n = 151 tools, September 17, 2026

Freemium
62.3%• 94
Paid
31.1%• 47
Free
6.6%• 10
Source: Toolradar directory, September 17, 2026. Share of published tools in the Transcription category by pricing model.

For the 45 tools that publish a paid tier, the median entry price is $14 a month and the mean is $48.

Entry price distribution

n = 45 tools with a published paid tier

Under $10
17
$10 to $24
16
$25 to $49
7
$50 to $99
3
$100 to $249
1
$250 and up
1
Source: Toolradar directory, September 17, 2026. Entry price = the cheapest positive monthly tier each tool publishes.

The catalog-wide median entry is $20 (software pricing statistics).

How these tools are rated

76 of 151 tools carry a rating (50%). Those ratings rest on 52,743 reviews. Unweighted mean 4.47. Review-weighted mean 4.45.

Rating distribution

n = 76 rated tools

Below 4.0
8
4.0 to 4.4
18
4.5 to 4.7
32
4.8 to 5.0
18
Source: Toolradar directory, September 17, 2026. Aggregate rating per tool across G2, Capterra, Trustpilot and other third-party platforms.

The most-reviewed tools on September 17, 2026:

ToolRatingReviews
Microsoft Teams Phone4.4019,320
Fathom4.907,187
Riverside3.703,908
Chorus by ZoomInfo4.502,994

Source: Toolradar directory, September 17, 2026.

Fathom has fewer reviews than Teams Phone and more than Riverside, and it sits at 4.90. Riverside at 3.70 is the recording studio that also transcribes. Pick the job before you pick the score.

The highest-rated tools with at least 150 aggregated reviews:

#ToolRatingReviews
1Fathom4.907,187
2Bluedot4.80223
3Ask Fellow4.702,240
4Fireflies.ai4.70753
5Rev AI4.70563
6tl;dv4.70537
7CoRecruit4.70404
8Grain4.70313
9Scratchpad4.601,560
10Avoma4.601,370

Fathom leads at 4.90.

Review volume by platform:

Review platformTools with a profileAggregated reviewsMean rating
G27545,4454.58
Trustpilot124,5384.12
SourceForge51,8212.47
Capterra149244.36
TrustRadius1124.80
Peerspot134.00

Three tools worth comparing are Fathom, Riverside, and Loom.

How often pricing moves

Our pricing tracker logged 12 pricing changes for these tools in 2026, 0 of them applied.

How this data was measured

Every figure in this report is computed live from the Toolradar directory on September 17, 2026, covering the 151 published tools we categorize under Transcription. Pricing model is read from each vendor's official pricing page. The entry price is the cheapest positive monthly tier a tool publishes. Ratings and review counts are aggregated from third-party platforms (G2, Capterra, Trustpilot and others), not from Toolradar's own reviews. The leaderboard floor is 150 aggregated reviews. This is a directory snapshot, not a survey.

Cite this report

Browse the full category on the best transcription software page, or explore all of Toolradar Research.

Cite this report

Use the data, credit the source.

Released under Creative Commons BY 4.0. You may quote, link, and reuse the data with attribution.

Toolradar Research (2026). Transcription software statistics 2026. Toolradar. https://toolradar.com/reports/transcription-software-statistics