MonkeyLearn Pricing in 2026
Plans, hidden costs, and alternatives compared
Is MonkeyLearn worth the price?
MonkeyLearn (now part of Medallia) charges $299/month for its Team plan with just 10,000 queries and 3 custom models, making it one of the pricier entry points in text analysis.
The Business plan at $999/month is where most production users land, offering 50,000 queries and 10 models. The no-code visual interface is genuinely excellent for teams without ML engineers, but the per-query economics are steep: at $299/month for 10K queries, you are paying roughly $0.03 per query, which is 10x more than Amazon Comprehend for basic sentiment analysis.
Worth it if the no-code builder saves your team engineering time; skip it if you have developers who can use cheaper API-based alternatives.
Pricing Plans
Free TrialStarter
$299/month
- Text analysis
- Custom models
- API access
- Basic support
Enterprise
Custom
- Unlimited queries
- Advanced models
- Priority support
- Dedicated account
Hidden Costs & Gotchas
The 10,000 queries/month limit on Team ($299/mo) sounds reasonable but depletes fast if you analyze customer reviews, support tickets, or social mentions in batch. A single CSV import of 5,000 rows uses half your monthly quota.
Additional query packs are available but pricing is not published. Overage costs can spike your monthly bill unpredictably if you exceed your plan quota.
Only 3 custom classifiers on the Team plan. If you need separate models for sentiment, topic detection, and intent classification, you have already used your entire allocation.
MonkeyLearn was acquired by Medallia, and the standalone product is being folded into Medallia Experience Cloud. Long-term product continuity is uncertain — new customers may be pushed toward the full Medallia platform at higher price points.
No free tier exists. The free trial has limited scope, and there is no permanent free plan for low-volume users or experimentation.
Pre-built models (sentiment, keyword extraction) are included, but custom model training requires labeled training data. Budget time for data preparation and model iteration.
How MonkeyLearn Compares
Product team analyzing 20,000 customer feedback items per month
Which Plan Do You Need?
The visual model builder lets non-technical teams create custom classifiers without writing code. 10,000 queries/month covers basic customer feedback or support ticket analysis.
50,000 queries/month, 10 custom classifiers, and priority email support handle production-scale text mining. The 15-seat limit covers most analytics teams.
Unlimited classifiers, high-volume query capacity, API and SSO access, and a dedicated account manager for mission-critical text analysis pipelines.
Our Recommendation
Worth it if...
Your team lacks ML engineering resources and needs a visual, no-code interface to build custom text classifiers. The drag-and-drop model builder genuinely saves weeks of development time compared to coding against raw NLP APIs.
Skip if...
You have developers comfortable with APIs. Amazon Comprehend and Google Cloud NL deliver comparable NLP capabilities at a fraction of the cost. Also skip if your volume exceeds 50K queries/month — the per-query economics make MonkeyLearn prohibitively expensive at scale.
Negotiation tips
Ask about annual billing discounts, as the published prices are monthly. If you are close to the 50K query limit, negotiate a custom volume tier before committing to Enterprise. Given the Medallia acquisition, push for pricing guarantees that survive any product migration.
