Northpass
UnclaimedDigitize customer onboarding and training with on-demand education to improve productivity and customer experience.
Visit WebsiteTL;DR - Northpass
- Digitizes customer onboarding and training with an on-demand LMS.
- Frees up customer success teams by automating 1:1 training.
- Provides tools for course authoring, certifications, and learning analytics.
Pricing: Paid only
Best for: Enterprises & pros
Pricing
Paid
Northpass offers paid plans. Visit their website for current pricing details.
About Northpass
Northpass, now Gainsight Customer Education, is a customer training Learning Management System (LMS) designed to help businesses digitize and scale their customer onboarding and education programs. It provides tools to create, deliver, and manage on-demand learning experiences for customers, aiming to improve product proficiency, usage, and engagement.
The platform is built for customer success teams, product teams, and businesses looking to reduce the need for 1:1 training, cut costs associated with traditional training methods, and elevate the overall customer experience. By automating training, Northpass frees up customer success managers to focus on strategic initiatives like retention and relationship building. It offers features for embedding learning academies, customizing branding, integrating with existing tech stacks, certifying customers, and authoring courses.
Northpass emphasizes delivering seamless learning experiences with personalized content available anytime, anywhere. It also provides learning insights and analytics to measure the impact of customer education efforts. The goal is to transform customer success operations by making education a scalable and integral part of the customer journey.
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Northpass FAQ
Northpass, now Gainsight Customer Education, is a customer training Learning Management System (LMS) that helps businesses digitize and scale their customer onboarding and education programs through on-demand learning experiences.
Specific pricing information for Northpass is not publicly available on their website. Users are encouraged to schedule a demo to learn more about pricing.
No, Northpass is not free. It is a paid solution, and interested users need to schedule a demo to get pricing details.
Northpass is for businesses looking to improve customer onboarding, product adoption, and retention through scalable digital education. Its primary users are customer success teams, product teams, and organizations aiming to reduce training costs and enhance customer experience.