Productroad
UnclaimedCollect, organize, and prioritize customer feedback to build better products and communicate updates.
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TL;DR - Productroad
- Collect and organize customer feedback on customizable boards.
- Prioritize features based on user voting and automatically generate roadmaps.
- Communicate product updates and new features via an integrated changelog.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Comprehensive suite for feedback, roadmap, and changelog management.
- Automated roadmap generation based on feedback status.
- Extensive customization options for boards, roadmaps, and changelog.
- Integrations with popular tools like Slack, Jira, and Zapier.
- Supports both public and private feedback/roadmap/changelog instances.
Cons
- No explicit mention of a free tier, only a free trial.
- Requires integration setup for advanced functionalities like Slack notifications or Jira sync.
Ratings Across the Web
4(1 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Unlimited feedback boardsUser voting for featuresMagic link login for usersAnonymized feedback optionFeedback suggestions to prevent duplicatesCompany branding and custom domain supportVote on behalf of other usersClosed mode for internal use
Pricing Plans
Free TrialLite
$9/mo
- 1 team member
- Unlimited users, boards, votes
- Unlimited active users
- Unlimited feedback boards
- Unlimited roadmaps
- Changelog
- Custom post statuses
- Vote on behalf
- Tags
- Markdown
Start
$19/mo
- 5 team members
- Unlimited users, boards, votes
- Unlimited active users
- Unlimited feedback boards
- Unlimited roadmaps
- Changelog
- Custom post statuses
- Vote on behalf
- Tags
- Markdown
- Custom domains
- Emails from your address
- Boards customization
- Removed branding
- Post estimations
- Post owners
Standard
$49/mo
- 10 team members
- Unlimited users, boards, votes
- Unlimited active users
- Unlimited feedback boards
- Unlimited roadmaps
- Changelog
- Custom post statuses
- Vote on behalf
- Tags
- Markdown
- Custom domains
- Emails from your address
- Boards customization
- Removed branding
- Post estimations
- Post owners
- User groups & segments
- Single Sign-On
- Closed mode
- Read-only Boards
- Private Boards, Roadmaps and Changelog
- Advanced Access Settings
- Enforced OAuth for Team
- API
- Slack
- Google analytics
- Intercom
- Zapier
- Jira
Pro
$99/mo
- 25 team members
- Unlimited users, boards, votes
- Unlimited active users
- Unlimited feedback boards
- Unlimited roadmaps
- Changelog
- Custom post statuses
- Vote on behalf
- Tags
- Markdown
- Custom domains
- Emails from your address
- Boards customization
- Removed branding
- Post estimations
- Post owners
- User groups & segments
- Single Sign-On
- Closed mode
- Read-only Boards
- Private Boards, Roadmaps and Changelog
- Advanced Access Settings
- Enforced OAuth for Team
- API
- Slack
- Google analytics
- Intercom
- Zapier
- Jira
What is Productroad?
Productroad is a comprehensive customer feedback management tool designed to help product teams gather, analyze, and act on user input. It provides a centralized platform for collecting feedback through customizable boards, allowing users to suggest new features, vote on existing ideas, and report bugs. The tool then helps prioritize these insights, automatically generating dynamic product roadmaps that reflect current development statuses.
Beyond feedback collection and prioritization, Productroad enables effective communication with users through an integrated changelog. This allows teams to announce new features and updates, keeping their audience informed and engaged. It's ideal for product managers, development teams, and businesses looking to streamline their feedback loop, make data-driven product decisions, and foster transparency with their user base.
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Productroad FAQ
How does Productroad handle user authentication for feedback submission, especially for existing customers?
Productroad offers a magic link login feature. This allows you to programmatically generate links for users, which, when clicked, automatically create their profiles and log them into the system.
Can I customize the appearance of my feedback boards and changelog to match my company's branding?
Yes, you can customize the appearance by uploading your logo and favicon, and choosing specific colors. Additionally, you can connect your custom domain for both feedback boards and the changelog, with support for direct integration and Cloudflare.
What options are available for managing and prioritizing feedback internally before it appears on a public roadmap?
You can assign tags to posts for grouping, merge similar feedback posts to consolidate votes and comments, and utilize private boards or private comments for internal discussions. Task prioritization on the roadmap also allows you to adjust the order of posts.
How does Productroad ensure privacy and control over who sees specific feedback or roadmap information?
Productroad provides options for anonymized feedback where only team members see full user details. You can also create private boards for internal use, private roadmaps accessible only to team members, and even operate in a 'closed mode' to restrict access entirely to your company.
What integrations does Productroad offer to streamline feedback management with existing workflows?
Productroad integrates with Slack for new feedback notifications, Google Analytics for audience analysis, Intercom Messenger for capturing feedback, and Zapier for connecting with thousands of other applications. It also synchronizes feedback post statuses with Jira.
Is it possible to manage multiple product roadmaps within Productroad, and how are they generated?
Yes, you can create multiple roadmaps. These roadmaps are automatically generated based on statuses, boards, and tags, providing flexibility in how you present your product's future to different audiences or for different initiatives.
Source: productroad.com