ReviewPro

Name: ReviewPro
Brand: ReviewPro
Rating: 4.3 (71 reviews)

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Transform guest feedback into actionable insights for hotels to boost reputation and revenue.

Customer Feedback Analytics Brand Monitoring Travel & Hospitality

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4.3(71 across the web)

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Reviews onG2CapterraSourceForge

71 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Centralizes all guest feedback for a complete overview

Biggest con

Specific pricing details are not publicly available

TL;DR - ReviewPro

Aggregates guest reviews from over 140 sources into one dashboard.
Provides AI-powered sentiment analysis and automated response tools.
Helps hotels benchmark reputation and identify operational improvements.

Pricing: Paid only

Best for: Enterprises & pros

4.3/5 across review platforms

What is ReviewPro?

Editorial review

ReviewPro is a comprehensive reputation management platform specifically designed for the hospitality industry. It empowers hotels to collect, analyze, and act on guest feedback from over 140 sources in 45 languages, including OTAs, Google, and proprietary guest surveys. By centralizing all reviews into a single dashboard, hotels gain a holistic view of guest sentiment and can identify specific operational issues, such as a weak coffee at a particular location or a broken air conditioner in a specific room. The platform provides tools to understand guest sentiment, prioritize issues, and automate responses and escalations, enabling hotels to streamline workflows and maintain a strong online reputation. It also offers AI-powered review management for personalized guest interactions and consistency. ReviewPro helps hotels benchmark their online reputation using the Global Review Index™ score against industry standards and competitors, ultimately driving smarter decisions, enhancing guest satisfaction, and increasing profitability.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcereviewpro.com ↗

Pros & Cons

Pros

Centralizes all guest feedback for a complete overview
Provides actionable insights to improve operations and guest experience
Automates review management tasks, saving time for hotel staff
Offers benchmarking against competitors and industry standards
Supports multiple languages and a wide range of review sources

Cons

Specific pricing details are not publicly available
Requires integration with existing hotel systems for full benefit

Ratings Across the Web

4.3(71 reviews)

SourceForge67 reviews

4.3/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Aggregated review dashboard from over 140 sources in 45 languagesSentiment analysis and filtering by source, language, and locationAutomated response and escalation workflowsGlobal Review Index™ (GRI) score for benchmarkingCustomizable guest surveys for various journey pointsAI-powered review management for personalized and consistent responses

Pricing

Paid

ReviewPro offers paid plans. Visit their website for current pricing details.

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Reviews

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4.3/5

Across 71 verified user reviews on SourceForge, G2, Capterra

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Best ReviewPro Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

BirdeyePaid

Manage reviews, surveys, and customer interactions

4.7

Reputation.comPaid

AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.

4.5

MedalliaPaid

Experience management platform

4.5

TrustpilotFreemium

Empowering consumers to shop with confidence and helping companies improve through reviews.

4.0

CustomerGaugePaid

The AI-first B2B customer intelligence platform for monetizing feedback and reducing churn.

4.7

RevinatePaid

Hospitality's leading direct booking platform powered by AI and guest data.

4.6

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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ReviewPro FAQ

How does ReviewPro help hotels improve guest satisfaction?

ReviewPro centralizes guest feedback from over 140 sources, allowing hotels to analyze sentiment and identify specific operational issues. This enables hotels to prioritize improvements and act on feedback to enhance the guest experience.

Which teams within a hotel benefit most from using ReviewPro?

Hotel management and operational teams benefit most from ReviewPro, as it provides actionable insights into guest sentiment and helps identify specific areas for improvement. It also assists marketing and customer service teams in managing online reputation and engaging with guests.

How does ReviewPro compare to Revinate for reputation management?

ReviewPro specializes in centralizing guest feedback from numerous sources and offers benchmarking against industry standards using its Global Review Index™ score. It focuses on providing actionable insights to improve hotel operations and guest experience, similar to Revinate's reputation management capabilities.

What kind of guest feedback sources does ReviewPro integrate?

ReviewPro integrates guest feedback from over 140 sources, including Online Travel Agencies (OTAs), Google reviews, and proprietary guest surveys. This comprehensive collection allows hotels to gain a holistic view of guest sentiment.

What are the primary limitations of ReviewPro?

ReviewPro's specific pricing details are not publicly available, requiring direct inquiry for cost information. Additionally, to achieve its full benefits, the platform requires integration with a hotel's existing operational systems.

How is ReviewPro priced?

ReviewPro is a paid product and does not offer a permanently free tier. Interested hotels would need to contact the provider directly to obtain specific pricing information for their needs.

Can ReviewPro help hotels understand guest sentiment in multiple languages?

Yes, ReviewPro supports feedback analysis in 45 languages, allowing hotels to understand guest sentiment from a diverse international clientele. This ensures comprehensive insights regardless of the guest's native language.

Source: reviewpro.com

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