AI Superhost for 24/7 restaurant call management and reservations
Visit WebsiteTL;DR - Slang.ai
- Answers all restaurant phone calls 24/7 with AI.
- Automates reservation management and guest inquiries.
- Increases revenue and staff efficiency for restaurants.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
What is Slang.ai?
Slang AI is an advanced voice AI solution specifically designed for restaurants to manage phone inquiries and reservations 24/7. It acts as an AI Superhost, answering every inbound call, instantly responding to guest questions, and automatically handling reservation management. This system is built to maximize revenue opportunities by ensuring no call goes unanswered, even during peak hours or outside business hours.
The platform is ideal for individual restaurants and hospitality groups looking to boost phone-based covers, enhance guest satisfaction, and significantly improve staff efficiency. It integrates seamlessly with leading reservation platforms and provides valuable insights into call volumes, guest inquiries, and satisfaction levels, allowing restaurants to make data-driven operational decisions. Slang AI aims to protect the human element of hospitality while leveraging technology to make operations stronger and more resilient.
Pros & Cons
Pros
- Significantly increases phone-based reservations and covers.
- Frees up staff to focus on in-person guest experience.
- Provides high guest satisfaction with human-like voice interactions.
- Quick and easy setup, often within a short timeframe.
- Offers comprehensive integrations with major reservation platforms.
Cons
- Requires a new phone number for use on website and business profiles.
- Specific pricing details are not publicly available and require a demo.
Ratings Across the Web
4.4(57 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
24/7 AI phone answeringAutomated reservation management (booking, changing, canceling)Cross-selling across restaurant locationsVIP call routingSmart alerts for high-priority topicsDirect SMS communication with guestsRich insights and analytics on call dataCustomizable voice and responses
Pricing
Paid
Slang.ai offers paid plans. Visit their website for current pricing details.
Reviews
4.4/5
Across 57 verified user reviews on g2
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Slang.ai FAQ
How does Slang AI handle calls when one restaurant location is fully booked?
Slang AI automatically suggests available openings at nearby or sister locations within the restaurant group, facilitating cross-selling and ensuring guests can still secure a reservation.
What kind of data and insights does Slang AI provide to restaurant operators?
The platform offers analytics on call volume, answer rate, reservations, covers booked, peak call times, common customer inquiries, and guest satisfaction. It also provides stack-ranked performance across multiple locations.
Can restaurants customize the AI's voice and how it responds to guests?
Yes, restaurants can select from a variety of premium voices, including different accents, to match their brand's tone. Greetings and responses are also customizable to align with the restaurant's specific style.
How does Slang AI ensure a high level of guest satisfaction with its voice interactions?
Slang AI is the only voice platform that directly measures CSAT, consistently achieving 96%+ guest satisfaction through its warm, human-like voice and accurate, instant responses to inquiries.
What is the process for integrating Slang AI with existing reservation systems?
Slang AI offers seamless, official integrations with leading reservation platforms such as OpenTable, SevenRooms, Tripleseat, and Yelp, ensuring end-to-end reservation management.
Beyond answering calls, what other communication channels can Slang AI manage for guests?
Slang AI also enables AI-powered texting, allowing guests to text the restaurant's phone number for reservations, inquiries about parking, or to inform staff if they are running late, facilitating full conversations via text.
How does Slang AI help staff prioritize guest follow-ups?
Slang AI uses a proprietary tagging system to automatically organize outstanding guest follow-ups into an easy-to-use Priority Queue, ensuring the team focuses on the highest-value opportunities first.
Source: slang.ai