
Tango
UnclaimedAutomatically capture and transform any workflow into interactive, step-by-step guides.
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TL;DR - Tango
- Automates step-by-step guide creation with screenshots and annotations.
- Provides interactive in-app guidance for software adoption and process adherence.
- Reduces time spent on training, documentation, and support requests.
Pricing: Free plan available
Best for: Growing teams
Pros & Cons
Pros
- Significantly reduces time spent on creating how-to guides and training materials.
- Improves software adoption and process adherence through interactive guidance.
- Helps standardize processes and reduce errors across systems.
- Democratizes knowledge sharing and prevents loss of tribal knowledge.
- Offers both browser and desktop capture for comprehensive coverage.
Cons
- Enterprise features like SSO and advanced roles are only available on the highest tier.
- Monthly pricing is higher than annual pricing for the Pro plan.
- The free tier has limitations on the number of shared workflows.
Ratings Across the Web
4(3 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Automated workflow capture (browser and desktop)Step-by-step guide generation with screenshotsCustomizable descriptions and annotationsVoice transcriptionBranded workflows and exportsAdvanced viewership insights14-day workflow version historyIn-app guidance with orange box prompts
Pricing Plans
Free TrialFree
$0
- 15 shared Workflows
- Browser capture
- Basic exports and sharing
- Up to 10 users per Workspace
Pro
$22/mo
- Unlimited Workflows
- Branded Workflows and exports
- Voice Transcription
- Browser + desktop capture
- 14-day Workflow version history
- Advanced viewership insights for Workflows
Enterprise
CUSTOM
- SSO, SCIM
- Advanced workspace roles & permissions
- Pin guided on-screen walkthroughs, automations, and tooltips
- Automatically blur PII during capture
- Onboarding and training
- Admin & analytics dashboard
- 365-day version history & audit logs
What is Tango?
Tango is a software tool that automates the creation of step-by-step how-to guides and interactive walkthroughs. It's designed to help individuals and organizations document processes, onboard employees, support customers, and drive software adoption more efficiently. By simply performing a process, Tango automatically captures screenshots, adds annotations, and generates a polished guide.
The tool is ideal for IT, Operations, and Managers who spend hours creating training materials, as well as organizations looking to standardize processes, reduce errors, and retain tribal knowledge. Tango offers both browser extension and desktop app capabilities, allowing users to capture workflows across various web-based tools, CRM, ERP, HRIS systems, and even offline applications. It aims to replace traditional, often ineffective, training methods like dense videos or wordy documentation with dynamic, in-app guidance.
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Tango FAQ
How does Tango capture workflows for applications that are not web-based?
Tango's browser extension captures guides and walkthroughs across the web. For offline or desktop applications, the desktop app is used to capture the process steps.
What specific features are included in the 'Pro' plan that are not available in the free 'Trial'?
The Pro plan offers unlimited workflows, branded workflows and exports, voice transcription, and desktop capture in addition to browser capture. It also includes 14-day workflow version history and advanced viewership insights for workflows.
Can Tango automatically obscure sensitive information during the capture process?
Yes, the Enterprise plan includes the ability to automatically blur Personally Identifiable Information (PII) during the capture process, enhancing data privacy and security.
How does Tango help users follow processes within different applications without switching tabs?
The Tango browser extension provides in-app guidance, showing users where to click with an orange box and offering callouts for important information directly within any tool, ensuring a seamless experience.
What is the maximum number of users supported in a workspace under the free 'Trial' plan?
The free Trial plan supports up to 10 users per Workspace, allowing small teams to collaborate on creating and sharing workflows.
Does Tango offer multilingual support for the generated workflows?
Yes, the Enterprise plan allows for the translation of workflows into 10 different languages, making it suitable for global teams and diverse user bases.
Source: tango.us