UserGuiding
Claim this toolUser onboarding and product adoption
From $249/mo flat, billed monthly, free trial Visit WebsiteThe Bottom Line
- Price
- From $249/mo flat, billed monthly, free trial. Compare plans
Key facts
- No-code user onboarding
- Product tours and tooltips
- Reduce support tickets
Pros
- No coding required
- Good analytics
- Segmentation features
- Multiple guide types
Cons
- Can slow down app
- Limited customization
- Pricing scales with MAU
What is UserGuiding?
Available on: Web, Chrome
Ratings Across the Web
UserGuiding holds an aggregate rating of 4.7 out of 5 from 779 reviews across G2, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Product tours
- Onboarding checklists
- Resource centers
- Hotspots
- User segmentation
- Analytics dashboard
Pricing Plans
Free TrialPricing checked Oct 31, 2026. Source: userguiding.com/pricing, read Oct 31, 2026
| Plan | Price | Details |
|---|---|---|
| Starter | From $249/mo |
+2 more Show less
|
| Growth | From $499/mo |
+9 more Show less
|
| Enterprise | Contact us |
+6 more Show less
|
Is UserGuiding worth the price?
UserGuiding's pricing is on the expensive side, especially for smaller businesses.
This pricing model is best suited for established mid-market companies with significant user bases and budgets.
Hidden Costs & Gotchas
Potential for overage fees if MAU exceeds limits
How UserGuiding's pricing compares
UserGuiding starts at $249/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 31, 2026.
Recent pricing updates
Changes we detected on the UserGuiding pricing page.
- Plans changed: Starter added at $249 a month; Growth added at $499 a month; Enterprise added at Contact us; Basic, Professional removed.
UserGuiding by the numbers
Toolradar data: UserGuiding's entry paid plan ($249/mo flat, billed monthly) ranks #12 of 14 (joint) for price among the Customer Support tools with a verified entry price as a flat team plan, where the median is $37/mo flat. As of Nov 2026.
| Metric | UserGuiding | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $249/mo flat, billed monthly | $37/mo flat | #12 of 14 (joint) tools priced as a flat team plan, verified price |
| Free plan | No | 33% have one | n/a |
| Listed as an alternative to | 7 tools | 2 | #60 of 290 (joint) |
| User rating | 4.7/5 (across the web, 779 ratings) | 4.5/5 | #20 of 173 (joint) tools with 20+ reviews |
Listed as an alternative to: #53 on 2026-10-16 to #60 on 2026-11-02 (rank among 290 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Customer Support data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “UserGuiding by the numbers”, Nov 2026.
Reviews
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UserGuiding FAQ
How does UserGuiding help improve user activation?
Which teams benefit most from using UserGuiding?
How does UserGuiding compare to Intercom Product Tours?
Can UserGuiding integrate with existing analytics and communication tools?
What kind of trade-offs should users consider when implementing UserGuiding?
How is UserGuiding priced?
How does UserGuiding support personalized onboarding experiences?
How does UserGuiding pricing compare with other Customer Support tools?
Source: userguiding.com