TL;DR - UserGuiding
- No-code user onboarding
- Product tours and tooltips
- Reduce support tickets
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
What is UserGuiding?
UserGuiding is a no-code user onboarding platform that helps you create product tours, onboarding checklists, tooltips, and resource centers. Improve user activation and reduce churn with interactive guides that don't require developer resources. Segment users and show personalized onboarding flows. Track user progress with analytics and A/B test different approaches. Integrates with popular tools like Segment, Mixpanel, and Intercom.
Available on: Web, Chrome
Pros & Cons
Pros
- No coding required
- Good analytics
- Segmentation features
- Multiple guide types
Cons
- Can slow down app
- Limited customization
- Pricing scales with MAU
Ratings Across the Web
4.7(806 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Product toursOnboarding checklistsResource centersHotspotsUser segmentationAnalytics dashboard
Pricing Plans
Free TrialPricing checked Aug 4, 2026
Basic
$89/month
- 2,500 MAU
- Unlimited guides
- Basic analytics
Professional
$389/month
- 20,000 MAU
- Advanced targeting
- Custom CSS
Reviews
4.7/5
Across 806 verified user reviews on g2, capterra
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UserGuiding FAQ
How does UserGuiding help improve user activation?
UserGuiding helps improve user activation by enabling the creation of interactive product tours, onboarding checklists, and tooltips. These no-code guides provide users with a structured path to understand and utilize product features effectively, reducing the learning curve.
Which teams benefit most from using UserGuiding?
Teams focused on customer support, product management, and user success will find UserGuiding most beneficial. It allows them to create and manage user onboarding flows without requiring developer resources, directly impacting user activation and retention.
How does UserGuiding compare to Intercom Product Tours?
UserGuiding, like Intercom Product Tours, offers no-code solutions for creating interactive user onboarding experiences. UserGuiding emphasizes a broader range of guide types including resource centers and offers strong analytics and segmentation features for personalized flows.
Can UserGuiding integrate with existing analytics and communication tools?
Yes, UserGuiding integrates with popular tools such as Segment, Mixpanel, and Intercom. These integrations allow for a more cohesive workflow, enabling data exchange and coordinated user engagement strategies across platforms.
What kind of trade-offs should users consider when implementing UserGuiding?
Users should consider that implementing UserGuiding can potentially slow down their application due to the overlay of interactive elements. Additionally, while it offers various features, there are limitations in the extent of customization available for the guides.
How is UserGuiding priced?
UserGuiding is offered as a paid product and does not include a permanently free tier. Its pricing model scales with the number of Monthly Active Users (MAU), meaning costs adjust based on the volume of active users engaging with the product.
How does UserGuiding support personalized onboarding experiences?
UserGuiding supports personalized onboarding experiences through its segmentation features, which allow administrators to categorize users based on specific criteria. This enables the delivery of tailored onboarding flows relevant to each user segment, enhancing engagement and adoption.
Source: userguiding.com