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Automate patient flow and administrative tasks for healthcare

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Tracked since2026
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The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces patient processing times and backlogs.

Biggest con

Requires integration with existing healthcare IT infrastructure.

TL;DR - Tennr

  • Automates patient data processing and routing from diverse sources.
  • Intelligently manages insurance decisions, eligibility, and prior authorizations.
  • Optimizes patient flow to reduce delays, denials, and improve care coordination.
Pricing: Paid only
Best for: Enterprises & pros

What is Tennr?

Editorial review
Tennr is an agentic patient orchestration platform designed to streamline patient flow within healthcare operations. It leverages proprietary models trained on extensive datasets of service-to-payer criteria mappings to automate complex administrative tasks, ensuring patients receive the right care in the right setting. The platform is built for healthcare providers, from national networks to independent practices, who need to navigate intricate payer requirements, manage numerous patient engagements, and reduce operational friction. Tennr automates the classification and routing of patient data from various sources, including faxes, portals, and internal orders, into appropriate operational workflows. It handles tasks such as eligibility checks, benefit investigations, prior authorization submissions, and intelligent patient routing. By automating these processes, Tennr aims to minimize delays, reduce first-pass denials, and optimize patient journeys. It provides real-time visibility into operational bottlenecks, prioritizes critical work, and ensures that missing documentation is identified and requested, ultimately improving cash flow and freeing up healthcare teams from manual follow-up calls and administrative burdens.

Pros & Cons

Pros

  • Significantly reduces patient processing times and backlogs.
  • Minimizes first-pass denials and revenue loss by ensuring correct insurance decisioning.
  • Automates manual tasks, freeing up staff for higher-value work.
  • Provides transparency into AI models and their training.
  • Integrates with existing systems, including handling faxes and EHRs.

Cons

  • Requires integration with existing healthcare IT infrastructure.
  • The complexity of healthcare regulations and payer requirements can pose implementation challenges.
  • Reliance on AI models necessitates trust in their accuracy and decision-making.

Preview

Key Features

Agentic workflow automationService-to-payer criteria mappingIntelligent triage for patient casesWorkflow orchestration for operational flexibilityAutomated communications coordination with patients, payers, and providersAutopilot control for high-confidence tasksAutomatic classification and routing of patient dataEligibility and benefits investigation

Pricing

Paid

Tennr offers paid plans. Visit their website for current pricing details.

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Tennr FAQ

How does Tennr handle patient data from various sources, including faxes?

Tennr automatically classifies and routes patient data from any source, including faxes, portals, and internal orders, into the correct operational workflows. Its models are designed to process unstructured documentation, even handling checkboxes and messy handwriting.

What specific actions does Tennr take to prevent patient care delays and denials?

Tennr prevents delays and denials by intelligently processing and routing patients, identifying missing documentation, selecting the correct payer and plan, re-verifying patients automatically, and automating prior authorization submissions and tracking across benefit types.

Can Tennr adapt to different operational processes and staffing models within a healthcare organization?

Yes, Tennr's workflow orchestration capabilities are designed to adapt to various operational processes, staffing models, and escalation paths, ensuring work does not stall between people, systems, and queues.

How does Tennr ensure that missing information for a patient's care journey is obtained?

Tennr identifies what documentation is missing for a specific patient and service, automatically requests it from the appropriate party, and tracks its completion to ensure all necessary information is gathered.

What kind of visibility does Tennr provide into patient flow and operational performance?

Tennr offers a 'control tower' view that provides real-time visibility into operational bottlenecks, showing which patients are stuck, what can move immediately, and what impacts value-based care, thereby prioritizing work that improves care and cash flow.

How does Tennr's 'Autopilot Control' feature function?

Autopilot Control allows Tennr to automatically complete high-confidence tasks while maintaining built-in quality control. This feature reduces manual effort, increases throughput, and ensures accuracy in automated processes.

What is the 'Tennr effect' mentioned by customers?

The 'Tennr effect' refers to the positive downstream impacts of speeding up processes at the front end of patient care, leading to faster patient outreach, improved efficiency, and better overall operational performance.

Does Tennr integrate with existing Electronic Health Record (EHR) systems?

Yes, Tennr meets providers where they are by integrating with receiving providers' EHRs, allowing for seamless data exchange and workflow integration.

Source: tennr.com

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