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Torque360

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All-in-one auto repair shop management software for streamlined operations and business growth.

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TL;DR - Torque360

  • Automates auto repair shop workflows from scheduling to invoicing.
  • Boosts productivity, customer loyalty, and revenue for various auto service businesses.
  • Provides comprehensive features including digital inspections, inventory, and reporting.
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms

Pros & Cons

Pros

  • Significantly reduces time spent on administrative tasks with automated workflows.
  • Improves customer satisfaction through faster estimates, digital approvals, and automated communications.
  • Provides deep insights into shop performance and inventory, aiding in better decision-making.
  • Supports various auto service business types, including mobile mechanics, with tailored features.
  • Offers dedicated support and onboarding, with options for data migration assistance.

Cons

  • No free tier is available, requiring an upfront investment.
  • Advanced features like Mitchell1 Labor Guides and Epicor parts ordering are only available in higher-tier plans.
  • Specific pricing for the 'Supercharged' plan requires a custom quote, lacking transparency.

Ratings Across the Web

4.6(37 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

1-click work orders and invoices from inspectionsDrag-and-drop appointment schedulerAutomated customer reminders, updates, and review requestsReal-time inventory visibility and managementSmart business reports for revenue and performance trendsDigital Vehicle Inspection with checklists, pictures, and videosPoint of Sale (POS) system with quick payment optionsJob Board for task assignment and progress monitoring

Pricing Plans

Starter

$89.99/Month (Billed Annually)

  • 5 Co-Users Limit
  • Customer History
  • Unlimited VIN & Plate Lookups
  • Unlimited Estimates & Repair Orders
  • Quick Checkout/Counter Sales
  • Basic Business Reports
  • Unlimited Inspections & Custom Templates

Turbo

$179.99/Month (Billed Annually)

  • Everything in “Starter”
  • Unlimited Co-Users
  • Mitchell1 Labor Guides
  • Marketing Automation
  • Review Management
  • Clock In/Clock Out Module
  • Employee Time Sheet Report
  • Two-Way Texting
  • Dedicated Customer Support
  • Advance Business Reporting
  • QuickBooks Integration
  • PartsTech and NexPart Digital Authorization
  • Customized Onboarding
  • Job Board Activity Log
  • Invoice Editor
  • Barcode Scanner

Supercharged

Contact us

  • Everything in “Turbo”
  • Repair Time Guides and Parts Ordering (Epicor By Mitchell1)
  • Free Onboarding
  • Free Employee Trainings
  • Data Migration Assistance
  • Integration Assistance
  • TorquePay Most affordable payment rates
  • Priority Feature Requests
  • Dedicated Success Manager

What is Torque360?

Editorial review
Torque360 is a comprehensive auto repair shop management software designed to optimize workflows for auto repair shops, garages, tire shops, and mobile mechanics. It provides tools for managing the entire repair process, from initial customer contact and digital inspections to invoicing and payment processing. The software helps businesses increase productivity, boost customer loyalty, and uncover hidden revenue opportunities through features like automated scheduling, digital authorizations, inventory management, and detailed business reports. It aims to reduce manual tasks, improve accuracy, and provide real-time visibility into shop operations, ultimately helping auto repair businesses grow their sales and efficiency. Torque360 is built to integrate seamlessly into existing workflows, offering specific functionalities tailored for general auto repair, mechanic shops, tire and wheel businesses, and mobile repair services. It supports quick checkout, manages complex job details, tracks parts and supplies, and facilitates various payment methods.

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Torque360 FAQ

How does Torque360 specifically assist mobile mechanic businesses?

Torque360 provides a powerful mobile mechanic software that allows businesses to manage jobs, invoices, and payments directly from a phone or tablet, enabling organized operations while on the go.

What level of integration does Torque360 offer with parts ordering systems?

Torque360 integrates with PartsTech and NexPart for parts ordering in its 'Turbo' plan. The 'Supercharged' plan further includes Repair Time Guides and Parts Ordering through Epicor by Mitchell1, streamlining the entire parts procurement process.

Can Torque360 help manage employee time and productivity within the shop?

Yes, the 'Turbo' plan and above include a Clock In/Clock Out Module and an Employee Time Sheet Report, allowing shops to easily track labor hours and monitor team productivity.

What payment processing options are available through Torque360?

Torque360 offers its own TorquePay for in-person payments, virtual terminals, and secure payment links. It also supports PayPal, which includes compatibility with Google Pay, Apple Pay, Venmo, and various card payments.

How does Torque360 ensure accuracy in invoicing and reduce missed appointments?

Torque360 automatically calculates taxes, parts, and labor for invoices, achieving 98% lightning-fast invoice accuracy. For appointments, it uses automated scheduling software and reminders, which can reduce missed appointments by up to 30%.

Is it possible to customize digital authorizations for estimates?

Yes, the 'Turbo' plan offers Digital Authorization, and the 'Supercharged' plan provides White Labeled Digital Authorization, allowing shops to customize the approval process for customer estimates.

Source: torque360.co