Reclaim leadership time and boost productivity with managed virtual assistant services.
Visit WebsiteTL;DR - Wing Assistant
- Provides managed virtual assistants with built-in ownership and oversight.
- Reclaims leadership time and increases team productivity by delegating operational tasks.
- Offers enterprise-grade security, compliance, and customizable solutions for large organizations.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
Pros & Cons
Pros
- Reclaims significant leadership time (up to 65%)
- Increases team productivity (up to 3x)
- Eliminates the hassle of hiring and micromanaging individual freelancers
- Ensures high levels of accountability and continuity of service
- Offers enterprise-grade security and compliance for sensitive workflows
Cons
- Not suitable for one-off or short-term task support
- Not designed for users who prefer direct day-to-day management of freelancers
- Not positioned as the lowest-cost labor option
Ratings Across the Web
4.7(94 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Managed execution with defined ownershipIntegration into existing tools, workflows, and communication channelsCentralized performance management and quality monitoringStructured backup and coverage layer for continuityFlexible scope adaptation without new contractsSOC 2, HIPAA, and ISO 27001 complianceManaged devices and Virtual Desktop Infrastructure (VDI)Customizable Non-Disclosure Agreements (NDAs) and talent policies
Pricing Plans
Free TrialGVA Full-Time
$999/Month
- 160 Hours per month
- Dedicated Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone - Any hours you want
- Share with colleagues
- Unlimited file sharing/storage
GVA Part-Time
$699/Month
- 80 Hours per month
- Dedicated Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone - Any hours you want
- Share with colleagues
- 10 GB file sharing/storage limit
What is Wing Assistant?
Wing Assistant provides managed virtual assistant services designed for teams that need to scale operations and offload recurring tasks without the overhead of direct hiring or micromanagement. Unlike talent marketplaces, Wing offers a comprehensive solution where ownership of tasks is clearly defined, execution is embedded into existing workflows and tools, and performance is centrally managed. This model ensures accountability and continuity, allowing businesses to delegate operational tasks and focus on strategic initiatives.
The service is ideal for companies looking to streamline daily operations, manage sales and CRM activities, free up leadership bandwidth, and organize back-office functions. Wing Assistant supports a wide range of tasks from invoice follow-ups and travel arrangements to CRM updates, lead qualification, and financial reporting. The platform is built for growth, enabling teams to start with specific functions and expand coverage as needs evolve, all while maintaining high standards of security and compliance.
For enterprise clients, Wing offers tailored solutions including custom roles and pricing, enhanced vetting processes, end-to-end team building, and dedicated Customer Success Managers. They also provide robust security measures such as SOC 2, HIPAA, and ISO 27001 compliance, managed devices, and customizable NDAs, making it suitable for regulated and high-trust environments.
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Wing Assistant FAQ
How does Wing Assistant ensure accountability and ownership of tasks, especially compared to hiring individual freelancers?
Wing Assistant builds ownership into its model by clearly defining the scope of responsibilities from recurring tasks to specialized execution. Unlike freelancers, Wing provides centralized performance management, monitors quality, and ensures continuity through structured backup and coverage layers. This means you get results without needing to micromanage people directly.
What specific security and compliance certifications does Wing Assistant hold, and how do they apply to sensitive data handling?
Wing Assistant is SOC 2 Certified, HIPAA Compliant, and ISO 27001 Compliant. These certifications ensure independently audited security controls, safeguards for healthcare and sensitive workflows, and adherence to international security standards. For enhanced security, they also offer managed devices and VDI for their assistants.
Can Wing Assistant integrate with our existing CRM and communication tools, or does it require us to adopt new platforms?
Wing Assistant's execution model is designed to embed support directly into your existing tools, workflows, and communication channels. This means work happens where your team already operates, ensuring seamless integration rather than requiring adoption of new platforms.
For enterprise clients, how does Wing Assistant handle custom talent policies and specific vetting requirements beyond its standard screening process?
For enterprise clients, Wing Assistant offers customizable talent policies and allows for custom vetting and assessment tests. They can augment their comprehensive screening process with specific qualification criteria tailored to your unique roles and organizational standards, including robust Non-Disclosure Agreements (NDAs).
What is the process for scaling coverage with Wing Assistant, and does it involve restarting the hiring process for new functions?
Most teams begin with one function and then extend ownership across operations as needs grow. Wing's model allows you to scale coverage without restarting the hiring process. They can add capacity and adapt the scope of work without requiring new contracts or rebuilding workflows, ensuring a smooth expansion of services.
How does Wing Assistant ensure quality control and supervision for the virtual assistants, especially for complex or critical tasks?
Wing Assistant ensures quality control through a multi-layered approach. Assistants are supervised by Wing's Team Captains and Supervisors. Additionally, clients can opt-in to use sophisticated artificial intelligence technology that flags potential issues to the supervisory team, enabling proactive resolution and maintaining high standards of quality.
Source: wingassistant.com