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Reviews onG2Capterra
308 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Organized team chat

Biggest con

UI dated

TL;DR - Zulip

  • Zulip is an open-source team chat with threaded conversations
  • It organizes discussions by topic for better context and search
  • Free self-hosted option, Cloud from $6.67/user/month
Pricing: Free plan available
Best for: Growing teams
4.8/5 across review platforms

What is Zulip?

Editorial review
Zulip organizes conversations with threaded topics. Chat with structure-team communication that doesn't lose context. The threading is the feature. The organization helps. The open-source version works. Teams wanting organized chat use Zulip for threaded team communication.

Available on: Web, Windows, macOS, Linux, iOS, Android

Pros & Cons

Pros

  • Organized team chat
  • Topic threading
  • Open source
  • Self-hostable
  • Good for large teams

Cons

  • UI dated
  • Learning curve
  • Less adoption than Slack
  • Mobile apps basic
  • Threading confusing initially

Ratings Across the Web

4.8(308 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Team chatThreadingTopicsSearchSelf-hostedOpen source

Pricing Plans

Pricing checked Jul 5, 2026

Free

Free

  • Full-featured chat
  • Hundreds of integrations
  • 10,000 message search history
  • 5GB file storage
  • Guest accounts

Standard

$6.67/user/month

  • All Free features
  • Unlimited search history
  • 10GB storage per user
  • Message retention policy
  • Custom branding
  • Priority support

Plus

$10/user/month

  • All Standard features
  • Stream groups
  • 50GB storage per user
  • SAML authentication
  • SCIM provisioning
  • Custom domain

Reviews

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4.8/5

Across 308 verified user reviews on Capterra, G2

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Zulip FAQ

How does Zulip facilitate organized team communication?

Zulip organizes conversations through threaded topics, providing structure to team communication. This helps maintain context within discussions, preventing information from getting lost in a continuous stream of messages.

Which teams benefit most from using Zulip?

Zulip is particularly well-suited for large teams that require highly organized chat to manage complex discussions. Its topic threading helps these teams keep communication clear and focused.

How does Zulip compare to Microsoft Teams for team communication?

Zulip distinguishes itself from Microsoft Teams by focusing on open-source development and offering robust topic threading for conversation organization. While Microsoft Teams is a broader collaboration suite, Zulip emphasizes structured chat to prevent context loss.

What kind of trade-offs should users consider when adopting Zulip?

Users should be aware that Zulip's user interface has been described as dated, and there can be an initial learning curve to its unique threading model. Additionally, its mobile applications are considered basic compared to some alternatives.

Does Zulip include a free tier for new users?

Yes, Zulip is available on a free tier, allowing users to experience its core features. Paid plans are offered for those who require more extensive usage and additional features.

Can Zulip be self-hosted for enhanced control?

Yes, Zulip is open source and offers the option for self-hosting. This provides organizations with greater control over their communication infrastructure and data.

Source: zulip.com

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