1
Plain
AI-powered support platform for B2B teams to orchestrate customer conversations across all channels.
Paid
View Details Best Tools for Teams 2026
Updated: February 2026
Collaboration and productivity tools for teams of all sizes. Improve communication and streamline workflows. We've curated 15 tools specifically suited for teams.
Key Takeaways
- Plain is our #1 pick for ai for customer service for teams in 2026.
- We analyzed 15 ai for customer service for teams tools to create this ranking.
- 4 tools offer free plans, perfect for getting started.
15 AI for Customer Service Tools for Teams
2
Smartsupp
Increase sales and customer satisfaction with AI-powered live chat, chatbots, and a shopping assistant.
Freemium
View Details Freemium
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Zonka Feedback
Transform unstructured customer feedback into real-time, actionable AI-powered insights.
Paid
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Zowie
Build, orchestrate, and coach customer-facing AI agents across any channel and workflow.
Paid
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Netomi
The #1 Agentic AI Platform for Customer Experience, delivering autonomous and governed CX.
Paid
View Details Kipps AI WhatsApp Agent
Deploy AI voice, chat, and WhatsApp agents for human-like customer interactions at scale.
Free
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Forethought
Enterprise AI agents for end-to-end customer support and service team automation.
Paid
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Marchex
AI-powered conversation insights to accelerate revenue and optimize customer interactions.
Paid
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Enchant
Omnichannel customer service software with AI assistance for efficient team collaboration.
Paid
View Details Best AI for Customer Service for Other Use Cases
Frequently Asked Questions
What is the best ai for customer service tool for teams?
Based on our analysis, Plain is the top choice for teams, with a score of /100.
Are there free ai for customer service tools for teams?
Yes! Smartsupp, Pylon, Kipps AI WhatsApp Agent offer free plans suitable for teams.