1
Observe.ai
AI Agents for customer experience: Automate interactions, augment agents, and analyze conversations.
Paid90/100
View Details Best Call Center for Enterprise 2026
Updated: February 2026
Enterprise-grade call center solutions with advanced security, compliance, and scalability. We've curated 6 tools specifically suited for enterprise.
Key Takeaways
- Observe.ai is our #1 pick for call center for enterprise in 2026, scoring 90/100.
- We analyzed 6 call center for enterprise tools to create this ranking.
- 1 tools offer free plans, perfect for getting started.
- Average editorial score: 84/100 - high-quality category.
Why Enterprise Need Specialized Call Center Tools
Enterprise security
Compliance ready
Dedicated support
Advanced features
6 Call Center Tools for Enterprise
2
Dialpad
AI-powered Contact Center and Unified Communications platform for customer service and sales.
Freemium84/100
View Details 
Best Call Center for Other Use Cases
Frequently Asked Questions
What is the best call center tool for enterprise?
Based on our analysis, Observe.ai is the top choice for enterprise, with a score of 90/100. It offers enterprise security and compliance ready.
Are there free call center tools for enterprise?
Yes! Dialpad offer free plans suitable for enterprise.