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12 Best Telehealth Tools for Small Businesses (2026)

Data compiled by Toolradar Updated How we rate

The 12 highest-ranked tools on our telehealth tools list, shown for small businesses.

Key Takeaways
  • Carepatron is our overall pick for telehealth tools for small businesses in 2026, and our free pick. Overall and free pick: Free plan; cheapest paid plan Plus, $31/mo (billed yearly). Rated 4.4/5 across G2 and Capterra (1,593 ratings, Sep 2026).
  • We evaluated 24 telehealth tools, then kept the 12 that rank highest.
  • 4 of the 12 tools listed here have a free plan.
telehealth tools tracked
24
of 12 have a free plan
4
median cheapest paid plan per month
$35

Ranked by editorial score plus external signals (G2/Capterra review volume and rating, and media mentions). Pricing checked November 2026. Methodology Editorial policy

At a glance: 12 Telehealth Tools for Small Businesses

All 12 picks compared, prices as of November 2026. Scroll sideways on small screens.

12 Telehealth Tools for Small Businesses compared, prices as of November 2026
# Tool Pricing Starting price Rating
1
Carepatron logo
Carepatron
Free plan Plus, $31/mo (billed yearly) 4.4 (1,593) G2/Capterra, Sep 2026
2
TherapyNotes logo
TherapyNotes
Free plan Not published 4.6 (1,069) G2/Capterra, Sep 2026
3
Doxy.me logo
Doxy.me
Free plan Not published 4.2 (1,530) Trustpilot/TrustRadius/G2, Sep 2026
4
Jane App logo
Jane App
Paid Balance, $59/mo 4.5 (553) G2/Capterra, Sep 2026
5
Kareo logo
Kareo
Paid Not published 4.2 (316) G2/SourceForge, Mar 2026
6
DrChrono logo
DrChrono
Paid Not published 3.7 (532) G2/Capterra, Sep 2026
7
VSee logo
VSee
Free plan PLUS, $29/mo 4.1 (152) SourceForge/G2/Capterra, Sep 2026
8
SimplePractice logo
SimplePractice
Paid Starter, $15/mo 4.1 (129) G2, Sep 2026
9
ICANotes logo
ICANotes
Paid Notes Only (60 Notes/month), $35/mo 3.9 (142) G2/Capterra, Sep 2026
10
SilkOne Cloud logo
SilkOne Cloud
Paid Standard, $249/mo 4.6 (66) G2/Capterra, Sep 2026
11
TheraPlatform logo
TheraPlatform
Paid Basic, $39/mo 4.2 (89) G2/Capterra, Sep 2026
12
Elation Health logo
Elation Health
Paid Not published 4.0 (100) G2/Capterra, Sep 2026

Detailed picks: Telehealth Tools for Small Businesses

1
Carepatron logo

Carepatron

Free plan

Healthcare practice management software that handles admin so you can focus on clients.

4.4 /5 across G2 and Capterra · 1,593 ratings, Sep 2026

Key features

  • Automated scheduling and appointment reminders
  • Secure client messaging
  • Integrated telehealth and in-person meeting support

Pros

  • Significantly reduces administrative time for clinicians (8+ hours/week).
  • Comprehensive all-in-one solution minimizes the need for multiple tools.

Cons

  • No explicit mention of integrations with other healthcare systems or EHRs.
  • The extent of ePrescribing capabilities is not fully elaborated.
View details
2
TherapyNotes logo

TherapyNotes

Free plan

The leading EHR/EMR for behavioral health practices.

4.6 /5 across G2 and Capterra · 1,069 ratings, Sep 2026

Key features

  • Scheduling
  • Notes & Documentation
  • Billing & Claims

Pros

  • Comprehensive suite of tools for behavioral health
  • Streamlines administrative tasks

Cons

  • The platform does not offer a free trial, requiring a subscription commitment to evaluate the full feature set.
  • The lowest-tier subscription plan is limited to a single user, which may not be cost-effective for small group practices.
View details
3
Doxy.me logo

Doxy.me

Free plan

The simple, free, and secure telemedicine platform for healthcare professionals.

4.2 /5 across Trustpilot, TrustRadius, G2 and more · 1,530 ratings, Sep 2026

Key features

  • Unlimited call minutes (Free plan)
  • HIPAA-compliant
  • Free BAA agreement

Pros

  • Free tier available with unlimited call minutes and HIPAA compliance.
  • No downloads or patient logins required, making it easy for patients.

Cons

  • Advanced features like HD video and screen sharing are only available in paid plans.
  • Specific pricing for Pro and Clinic plans is not explicitly stated on the main pricing page (e.g., actual dollar amount per user/month is missing in the provided text).
View details
4
Jane App logo

Jane App

Paid

All-in-one practice management software for health and wellness practitioners.

4.5 /5 across G2 and Capterra · 553 ratings, Sep 2026

Key features

  • Online Booking with customizable branding
  • Staff & Admin Scheduling with resource management
  • Documentation with template library (SOAP notes, forms, surveys)

Pros

  • Comprehensive all-in-one solution reduces need for multiple tools.
  • User-friendly online booking and patient portal enhance client experience.

Cons

  • No free tier mentioned, indicating it's a paid service.
  • Specific pricing details are not immediately available on the main page, requiring a plan comparison or sign-up.
View details
5
Kareo logo

Kareo

Paid

An all-in-one EHR+ platform for private practices, connecting care, billing, scheduling, and marketing.

4.2 /5 across G2 and SourceForge · 316 ratings, Mar 2026

Key features

  • AI-generated clinical notes (AI Note Assist)
  • Electronic prescriptions
  • Telehealth functionality

Pros

  • Comprehensive all-in-one platform reduces need for multiple systems.
  • AI features automate administrative tasks like note-taking and review responses.

Cons

  • No explicit pricing information available without a demo.
  • Learning curve for a comprehensive integrated system might exist.
View details
6
DrChrono logo

DrChrono

Paid

The all-in-one EHR system designed to streamline medical practice operations and enhance patient care.

3.7 /5 across G2 and Capterra · 532 ratings, Sep 2026

Key features

  • Customizable Clinical Notes and Charting Shortcuts
  • Telehealth Video Visits (desktop and mobile)
  • Revenue Cycle Management (RCM) services

Pros

  • Comprehensive all-in-one solution for EHR, practice management, and billing.
  • Highly customizable for over 20 medical specialties.

Cons

  • Pricing is not transparent and requires a custom quote.
  • Primarily focused on Apple mobile devices for its advanced mobile features.
View details
7
VSee logo

VSee

Free plan

The most trusted HIPAA compliant telemedicine solution for digital health transformation.

4.1 /5 across SourceForge, G2 and Capterra · 152 ratings, Sep 2026

Key features

  • Appointment Scheduling (1-1, group, multi-provider, video, phone, in-person)
  • Staff Optimization (centralized scheduling, on-call schedules, escalation rules)
  • Form Builder & eSign (intake, assessments, consent, surveys with templates and logic)

Pros

  • Comprehensive suite of telehealth features covering administrative and clinical needs.
  • HIPAA compliant with built-in security and regulatory features.

Cons

  • Advanced billing and eligibility features are only available on higher-tier plans.
  • Free and Plus plans are limited to solo practitioners.
View details
8
SimplePractice logo

EHR software to streamline practice management for health and wellness professionals.

4.1 /5 on G2 · 129 ratings, Sep 2026

Key features

  • Integrated telehealth
  • Robust template library
  • Insurance tools

Pros

  • Streamlines administrative tasks, freeing up time for client care.
  • Offers free credentialing support to help practitioners get paneled with payers.

Cons

  • The Starter plan has a limit of 5 appointments per month, which may be restrictive for growing practices.
  • Pricing for additional clinicians in the Plus plan is an extra cost per clinician.
View details
9
ICANotes logo

ICANotes

Paid

The best mental health EMR & EHR software for clinical excellence and streamlined practice management.

3.9 /5 across G2 and Capterra · 142 ratings, Sep 2026

Key features

  • Menu-driven note templates (SOAP, BIRP, DAP, Group Therapy, Case Management)
  • AI-assisted scribe for documentation
  • Integrated e-prescribing (eRx) including EPCS and PDMP

Pros

  • Significantly reduces note completion time to an average of 3 minutes.
  • Comprehensive all-in-one platform eliminates the need for multiple separate systems.

Cons

  • Specific pricing details are not publicly available without a demo or trial.
  • While AI-assisted, it still relies on menu-driven input, which might not suit all documentation styles.
View details
10
SilkOne Cloud logo

The future of cloud solutions is launching soon.

4.6 /5 across G2 and Capterra · 66 ratings, Sep 2026

Key features

  • Chiropractic-specific SOAP notes with compliance-driven templates
  • Patient portal for self-scheduling, reminders, and record access
  • Integrated billing with insurance claims management

Pros

  • Purpose-built for chiropractic and multidisciplinary practices
  • Cloud-based with access from desktop, iPad, iPhone, and Android

Cons

  • Setup fee adds to upfront costs
  • The starting price may be steep for solo practitioners
View details
11
TheraPlatform logo

All-in-one practice management, EHR/EMR, and teletherapy platform for therapists.

4.2 /5 across G2 and Capterra · 89 ratings, Sep 2026

Key features

  • HIPAA compliant video conferencing
  • Built-in interactive therapy apps and games
  • Automated billing and invoicing

Pros

  • Comprehensive all-in-one solution reduces need for multiple tools.
  • Robust interactive teletherapy features enhance client engagement.

Cons

  • Specific pricing tiers and detailed feature breakdown per tier are not explicitly detailed.
  • The extent of customization for therapy apps and games is not fully specified.
View details
12
Elation Health logo

Clinical-first, AI-native EHR and billing software designed for independent primary care practices.

4.0 /5 across G2 and Capterra · 100 ratings, Sep 2026

Key features

  • All-in-one EHR and medical billing platform
  • AI-powered medical scribe (Note Assist)
  • Three-panel clinical view for intuitive charting

Pros

  • Clinical-first design prioritizes patient care and ease of use for providers.
  • AI-powered features significantly reduce administrative burden and documentation time.

Cons

  • Primarily focused on primary care, which might not be ideal for highly specialized practices outside this scope.
  • Specific pricing details are not publicly available, requiring direct inquiry.
View details

How we ranked these Telehealth Tools for Small Businesses

Step 1

Filter the catalog

We start from our ranked list of 24 telehealth tools and drop tools rated below 3.5/5 on 10 or more reviews.

Step 2

Score each tool

Editorial scoring on utility, UX, value, support, and innovation, then layered with external signals: G2/Capterra review volume and rating, and media mentions.

Step 3

Keep the top 12

We rank by combined score and surface the top 12 so the list stays scannable. Pricing is re-checked on rotation and the page refreshes hourly so picks stay current.

Challenges Small Businesses face

  • Software ROI is required to be visible in 6-12 months
  • Bookkeeping done annually means cash flow surprises mid-year
  • Reviews + reputation drive customer acquisition but most owners don't systematically collect
  • Owner-operator does too much manually (invoicing, follow-up, scheduling)
  • Tool stack accumulates over years; quarterly audit + cancellation is rare

What to prioritize when picking a tool

  • Accounting (QuickBooks Online, Xero) with monthly cadence
  • CRM matched to your sales cycle (Pipedrive, HubSpot, Copper)
  • Reviews + reputation automation (Birdeye, Podium, NiceJob)
  • Payment processing with low fees (Square, Stripe, Helcim)
  • Industry-specific vertical software where it earns its keep

Frequently asked questions

Which telehealth tools are best for small businesses in 2026?

Carepatron ranks first in our telehealth tools list for small businesses, rated 4.4/5 across 1,593 ratings aggregated from G2/Capterra. Strong runners-up are TherapyNotes, Doxy.me, Jane App.

Are there free telehealth tools for small businesses?

Yes. Carepatron, TherapyNotes, Doxy.me offer a free plan. 4 of the 12 tools on this page have a free plan in our data.

How did we pick these telehealth tools?

We started from our ranked list of telehealth tools (24 tracked) and dropped tools rated below 3.5/5 on 10 or more reviews. The top 12 are shown in the same order as our main telehealth tools ranking (editorial score plus G2/Capterra review volume and rating, and media mentions).

How often is this list updated?

We refresh editorial scores and pricing weekly. Tool pricing is re-checked on a rotation that touches every tool roughly monthly. The prices on this page are as of November 2026.

Cite this page: Toolradar, "12 Best Telehealth Tools for Small Businesses (2026)", updated November 2026, https://toolradar.com/best/telehealth/for/small-businesses

Some offers on this page may be paid placements or contain affiliate links.