Pylon
UnclaimedPylon is the modern alternative to Zendesk, optimized for B2B.
AI Assistants · Communication · Customer Support
Visit website- 1
- product · 1 with a free plan
- $31M
- raised · 1 sourced round
- $89/seat/mo
- lowest paid plan · Pylon
- 4.6/5
- average rating · 112 reviews
Listed since 2026
1 product tracked About Pylon
Pylon is the modern alternative to Zendesk, optimized for B2B.
We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.
Products by Pylon
ProductCategoryEntry priceRating
PylonAI-native B2B support platform to resolve customer issues faster across modern channels.
from $89/seat/mo · free planchecked Nov 2, 2026
4.6(112)
Entry price: the cheapest paid plan on each vendor's pricing page, checked Nov 2, 2026. Ratings: Toolradar reviews, or the review sites' average (G2, Capterra, Trustpilot and others) with their count when we have too few of our own. Rankings: Toolradar Data, Nov 5, 2026.
Pylon competitors
Companies whose products Toolradar lists as alternatives to Pylon's.
Pylon funding
$31M disclosed across 1 round. Only rounds with a published source that names Pylon are listed.
- Series B$31MAug 2025
Pylon: Frequently Asked Questions
What does Pylon do?
Pylon is the modern alternative to Zendesk, optimized for B2B.
We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.
What products does Pylon make?
Toolradar lists one Pylon product: Pylon (AI-native B2B support platform to resolve customer issues faster across modern channels).
Does Pylon have a free plan?
Yes. It has a free option: Pylon (freemium).
How much does Pylon cost?
Entry paid plans, read on Pylon's pricing pages: Pylon from $89/seat/mo (checked Nov 2, 2026).
Who are Pylon's competitors?
Companies whose products Toolradar lists as alternatives to Pylon's: Zendesk, HubSpot (HubSpot Service), Intercom, Freshworks (Freshdesk), Front and FreshService.
Where is Pylon based?
Pylon is based in the United States.
How many employees does Pylon have?
Pylon has 51-200 employees (LinkedIn size band, as of Feb 2026).
How much funding has Pylon raised?
Pylon has raised $31M in disclosed funding across 1 round with a published source. The latest is a Series B ($31M) in Aug 2025.