EngageBay vs Insightly: Which is Better in 2026?
Choosing between EngageBay and Insightly comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Insightly wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick. Pick EngageBay if you need a free tier to start with.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
EngageBay
All-in-one marketing, sales, and support CRM
Best for you if:
- • You want free tier supports up to 15 team members
Insightly
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
Best for you if:
- • You want good for small business CRM
| At a Glance | EngageBay | Insightly |
|---|---|---|
Starts at | Free Free plan | Free Free plan |
Category | CRM Marketing Automation | CRM Marketing Automation |
Rating | 4.6/5 Capterra 4.6 · G2 4.6 1,654 reviews | 4.1/5 G2 4.2 · Capterra 4.0 1,602 reviews |
Free plan | Yes | Yes |
Watch out for | Prices are per user. Yearly is 8% off the monthly list. Biennial is 15% off (official toggles). | n/a |
Choose EngageBay or Insightly?
Choose EngageBay if
- You want free tier supports up to 15 team members
- You want all-in-one platform replaces multiple subscriptions
- Budget matters (Free vs Free)
Choose Insightly if
- You want good for small business CRM
- You want project management
In-Depth Analysis
EngageBay
All-in-one marketing, sales, and support CRM
EngageBay publishes USD on engagebay.com/pricing.
Watch out
Prices are per user. Yearly is 8% off the monthly list. Biennial is 15% off (official toggles).
Strengths
- Pro: Free tier supports up to 15 team members
- Pro: All-in-one platform replaces multiple subscriptions
- Pro: Competitive pricing vs HubSpot and Salesforce
- Pro: 1,000+ email templates included
- Pro: Free migration from other CRM platforms
Weaknesses
- Con: Contact limits are low on cheaper plans
- Con: Reporting is basic until Pro tier
- Con: UI can feel cluttered with so many features
- Con: Limited third-party integrations vs larger CRMs
- Con: Learning curve for full automation setup
Key features
Insightly
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
Insightly's pricing starts fairly with a generous Free tier, but quickly escalates.
Strengths
- Pro: Good for small business CRM
- Pro: Project management
- Pro: Fair pricing
- Pro: Google integration
- Pro: Easy to use
Weaknesses
- Con: Limited features
- Con: Reporting basic
- Con: Customization limited
- Con: Support varies
- Con: Better for small teams
Key features
Pricing: EngageBay vs Insightly
| Plan | EngageBay | Insightly |
|---|---|---|
| Tier 1 | Free Free | Free Free |
| Tier 2 | $14.99 month Basic | $29 Plus |
| Tier 3 | $64.99 month Growth | $49 Professional |
| Tier 4 | $119.99 month Pro | $99 Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on EngageBay pricing and Insightly pricing.
Key Takeaways
Insightly
- Free tier available
- Our pick for this comparison
EngageBay
- Higher user rating: 4.6/5 vs 4.1/5
- Larger review base (1,654 reviews)
The Bottom Line
Insightly wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick.
Frequently Asked Questions
Is EngageBay or Insightly better in 2026?
Insightly wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick. Pick EngageBay for CRM workflows (main strength: free tier supports up to 15 team members). Pick Insightly for CRM workflows (main strength: good for small business CRM).
What are EngageBay and Insightly used for?
EngageBay: All-in-one marketing, sales, and support CRM. Insightly: Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
What does EngageBay cost vs Insightly?
EngageBay's paid plans start at Free (Basic). Insightly's paid plans start at Free (Plus).
What's the main difference between EngageBay and Insightly?
EngageBay's main strength: free tier supports up to 15 team members. Insightly's main strength: good for small business CRM.