EngageBay vs Insightly: Which is Better in 2026?
Choosing between EngageBay and Insightly comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
EngageBay
All-in-one marketing, sales, and support CRM
Best for you if:
- • All-in-one CRM with marketing, sales, and support
- • Free for up to 15 users; paid plans from $12.74/user/mo
Insightly
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
Best for you if:
- • Unified CRM, marketing automation, and customer service platform.
- • AI-powered features like Copilot automate tasks and enhance sales efficiency.
| At a Glance | ||
|---|---|---|
Starts at | Free tier + paid plansFree tier available | $29/moPlus |
Best For | CRM | CRM |
Rating | - | - |
Choose EngageBay or Insightly?
Choose EngageBay if
All-in-one marketing, sales, and support CRM
- Free tier supports up to 15 team members
- All-in-one platform replaces multiple subscriptions
- Competitive pricing vs HubSpot and Salesforce
Choose Insightly if
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
- Good for small business CRM
- Project management
- Fair pricing
| Feature | EngageBay | Insightly |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| User Rating | ★4.7/5 1,493 reviews | ★4.1/5 1,586 reviews |
| Categories | CRMMarketing Automation | CRMMarketing Automation |
In-Depth Analysis
EngageBay
All-in-one marketing, sales, and support CRM
Strengths
- +Free tier supports up to 15 team members
- +All-in-one platform replaces multiple subscriptions
- +Competitive pricing vs HubSpot and Salesforce
- +1,000+ email templates included
- +Free migration from other CRM platforms
Weaknesses
- -Contact limits are low on cheaper plans
- -Reporting is basic until Pro tier
- -UI can feel cluttered with so many features
- -Limited third-party integrations vs larger CRMs
- -Learning curve for full automation setup
Key features
Insightly
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
Strengths
- +Good for small business CRM
- +Project management
- +Fair pricing
- +Google integration
- +Easy to use
Weaknesses
- -Limited features
- -Reporting basic
- -Customization limited
- -Support varies
- -Better for small teams
Key features
Pricing: EngageBay vs Insightly
| Plan | EngageBay | Insightly |
|---|---|---|
| Tier 1 | N/A | Free Free |
| Tier 2 | N/A | $29 Plus |
| Tier 3 | N/A | $49 Professional |
| Tier 4 | N/A | $99 Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on EngageBay pricing and Insightly pricing.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: EngageBay
Want the highest-rated option?
Neither has user reviews yet.
Go with: EngageBay
Value user reviews?
Neither has user reviews yet.
Go with: Insightly
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Both are crm tools. Compare their specific features to decide.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Insightly
- Larger review base (1,586 reviews)
- Free tier available
- Our pick for this comparison
EngageBay
- Higher user rating: 4.7/5 vs 4.1/5
The Bottom Line
Insightly is our pick.
Frequently Asked Questions
Is EngageBay or Insightly better?
Insightly is rated in our evaluation. Both are freemium.
What are EngageBay and Insightly used for?
EngageBay: All-in-one marketing, sales, and support CRM. Insightly: Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses..
What does EngageBay cost vs Insightly?
EngageBay is freemium (free tier + paid plans). Insightly is freemium (free tier + paid plans). Visit their websites for detailed pricing.