What is EngageBay?
EngageBay is a email marketing tool. EngageBay is an all-in-one CRM platform that bundles marketing automation, sales pipeline management, and customer support into a single affordable tool. Key capabilities: Email marketing with drip sequences and templates, Marketing automation workflows, Sales pipeline and deal management, Built-in live chat and helpdesk ticketing, Landing page builder with A/B testing. EngageBay ships a free plan plus paid tiers that unlock as usage grows.
TL;DR - EngageBay
- All-in-one CRM with marketing, sales, and support
- Free for up to 15 users; paid plans from $12.74/user/mo
- Budget alternative to HubSpot and Salesforce
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms
Pros & Cons
Pros
- Free tier supports up to 15 team members
- All-in-one platform replaces multiple subscriptions
- Competitive pricing vs HubSpot and Salesforce
- 1,000+ email templates included
- Free migration from other CRM platforms
- Strong G2 and Capterra ratings (4.7/5)
Cons
- Contact limits are low on cheaper plans
- Reporting is basic until Pro tier
- UI can feel cluttered with so many features
- Limited third-party integrations vs larger CRMs
- Learning curve for full automation setup
Ratings Across the Web
4.7(1,493 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Email marketing with drip sequences and templatesMarketing automation workflowsSales pipeline and deal managementBuilt-in live chat and helpdesk ticketingLanding page builder with A/B testingLead scoring and contact segmentationAppointment schedulingCRM telephony and auto-dialerWeb forms and pop-upsSocial media post scheduling
Pricing
Freemium
EngageBay offers a generous free tier with optional paid upgrades for advanced features.
About EngageBay
By Toolradar Team·
EngageBay is an all-in-one CRM platform that bundles marketing automation, sales pipeline management, and customer support into a single affordable tool. Aimed at startups and growing businesses, it offers email marketing, landing pages, web forms, lead scoring, deal tracking, live chat, and a helpdesk — all starting with a generous free tier for up to 15 users. It positions itself as a budget-friendly alternative to HubSpot and Salesforce.
Reviews
Be the first to review EngageBay
Your take helps the next buyer. Verified LinkedIn reviewers get a badge.
Write a reviewBest EngageBay Alternatives
Top alternatives based on features, pricing, and user needs.
Explore More
EngageBay FAQ
Is EngageBay really free?
Yes. The free plan supports up to 15 team members with 250 contacts, basic email marketing, a landing page, live chat, and helpdesk — no credit card required.
How does EngageBay compare to HubSpot?
EngageBay offers similar CRM, marketing automation, and support features at a fraction of the cost. HubSpot has deeper integrations and reporting, but its comparable feature set costs significantly more.
Can I migrate from another CRM?
EngageBay offers free migration assistance from any existing CRM platform, including data import and setup support.
Does EngageBay support email automation?
Yes. All paid plans include email sequences, drip campaigns, and workflow automation. The Growth and Pro plans add advanced triggers and A/B testing.
What integrations does EngageBay offer?
EngageBay integrates with Zapier, Stripe, Mailgun, Mandrill, SendGrid, Twilio, and several other platforms. The Basic plan and above unlock third-party integrations.
Source: engagebay.com