EngageBay
Claim this toolAll-in-one marketing, sales, and support CRM
From $14.99/user/mo, billed monthly (free plan available) Visit WebsiteThe Bottom Line
- Price
- From $14.99/user/mo, billed monthly (free plan available). Compare plans
Key facts
- All-in-one CRM with marketing, sales, and support
- Free for up to 15 users; paid plans from $12.74/user/mo
- Budget alternative to HubSpot and Salesforce
Pros
- Free tier supports up to 15 team members
- All-in-one platform replaces multiple subscriptions
- Competitive pricing vs HubSpot and Salesforce
- 1,000+ email templates included
- Free migration from other CRM platforms
- Strong G2 and Capterra ratings (4.7/5)
Cons
- Contact limits are low on cheaper plans
- Reporting is basic until Pro tier
- UI can feel cluttered with so many features
- Limited third-party integrations vs larger CRMs
- Learning curve for full automation setup
What is EngageBay?
Available on: Web
Ratings Across the Web
EngageBay holds an aggregate rating of 4.6 out of 5 from 1,654 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Email marketing with drip sequences and templates
- Marketing automation workflows
- Sales pipeline and deal management
- Built-in live chat and helpdesk ticketing
- Landing page builder with A/B testing
- Lead scoring and contact segmentation
- Appointment scheduling
- CRM telephony and auto-dialer
- Web forms and pop-ups
- Social media post scheduling
Pricing Plans
Pricing checked Oct 30, 2026. Source: engagebay.com/pricing, read Oct 30, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 |
+1 more Show less
|
| Basic | $14.99/month |
|
| Growth | $64.99/month |
+1 more Show less
|
| Pro | $119.99/month |
+1 more Show less
|
Is EngageBay worth the price?
EngageBay publishes USD on engagebay.com/pricing.
Free is $0 with 250 contacts. Basic is $14.99/user/month, Growth $64.99, Pro $119.99.
Yearly is 8% off, biennial 15% off. The page also says the stack is free for 15 users with no card.
This is best for a tiny team that can live on 250 contacts, or that will actually use helpdesk plus CRM on one bill.
Hidden Costs & Gotchas
Prices are per user. Yearly is 8% off the monthly list. Biennial is 15% off (official toggles).
Free is 250 contacts and 1,000 branded emails in the compare table. Basic is 500 contacts / 3,000 emails.
The homepage CTA says free for 15 users. That is not 15 free seats on a paid plan.
How EngageBay's pricing compares
At $14.99/user/mo, billed monthly, EngageBay is mid-range of its 6 comparable direct competitors ($7 to $25/mo across the set).
Entry paid plan, monthly price, per user, billed monthly. Pricing checked Oct 30, 2026.
EngageBay by the numbers
Toolradar data: EngageBay's entry paid plan ($14.99/user/mo, billed monthly) ranks #10 of 30 for price among the Sales Engagement tools with a verified entry price per user, where the median is $29/user/mo. As of Nov 2026.
| Metric | EngageBay | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $14.99/user/mo, billed monthly | $29/user/mo | #10 of 30 tools priced per user, verified price |
| Free plan | Yes | 34% have one | n/a |
| Listed as an alternative to | 7 tools | 3 | #31 of 163 (joint) |
| Integrations listed | 2 | 2 | #16 of 46 (joint) tools with at least one integration recorded |
| User rating | 4.6/5 (across the web, 1,654 ratings) | 4.6/5 | #29 of 102 (joint) tools with 20+ reviews |
Listed as an alternative to: #24 on 2026-10-16 to #31 on 2026-11-02 (rank among 163 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales Engagement data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “EngageBay by the numbers”, Nov 2026.
Reviews
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Across 1,654 verified user reviews on Capterra, G2
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EngageBay FAQ
How does EngageBay support customer service operations?
Which teams benefit most from using EngageBay?
How is EngageBay priced?
Can EngageBay replace multiple separate software subscriptions?
What kind of limitations should users be aware of with EngageBay?
How does EngageBay compare to HubSpot for small businesses?
Does EngageBay provide resources for email marketing campaigns?
How does EngageBay pricing compare with other Sales Engagement tools?
Source: engagebay.com