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IT Glue vs Confluence: Which Should You Choose in 2026?

Choosing between IT Glue and Confluence comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

By Toolradar Team · Last updated February 28, 2026 · Methodology

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

IT Glue

The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.

Best for you if:

  • Centralizes and structures IT documentation for MSPs.
  • Automates SOP generation and documentation with AI.

Confluence

Team wiki and documentation for Atlassian users

Best for you if:

  • • You want the higher-rated option (8.0/10 vs 0.0/10)
  • • You want to try before committing
  • Team wiki and documentation platform
  • Seamlessly integrates with Jira
At a Glance
IT GlueIT Glue
ConfluenceConfluence
Price
PaidFree + Paid
Best For
DocumentationDocumentation
Rating
/10080/100
FeatureIT GlueConfluence
Pricing ModelPaidFreemium
Editorial Score
80
Community RatingNo ratings yetNo ratings yet
Total Reviews00
Community Upvotes
0
0
Categories
DocumentationPassword Managers
DocumentationInternal Comms

How IT Glue and Confluence Compare

IT Glue

The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.

Paid

Confluence

Team wiki and documentation for Atlassian users

Free tier available · 80/100 score

Who Should Use What?

On a budget?

Confluence has a free tier. IT Glue is paid only.

Go with: Confluence

Want the highest-rated option?

Confluence scores 80/100. IT Glue is unrated.

Go with: Confluence

Value user reviews?

Neither has user reviews yet.

Go with: Confluence

3 Questions to Help You Decide

1

What's your budget?

IT Glue is paid. Confluence is freemium. Confluence lets you start free.

2

What's your use case?

Both are documentation tools. Compare their specific features to decide.

3

How important are ratings?

Not all tools have been rated yet.

Key Takeaways

Confluence

  • Higher score: 80/100 vs unrated
  • Free tier available
  • Our pick for this comparison

IT Glue

    The Bottom Line

    Confluence (80/100) is our pick.

    Frequently Asked Questions

    Is IT Glue or Confluence better?

    Confluence scores 80/100 in our evaluation. IT Glue is paid and Confluence is freemium.

    What are IT Glue and Confluence used for?

    IT Glue: The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.. Confluence: Team wiki and documentation for Atlassian users.

    What does IT Glue cost vs Confluence?

    IT Glue is a paid tool. Confluence is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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