Liveagent vs Mojo Helpdesk: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Liveagent and Mojo Helpdesk side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Mojo Helpdesk leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Liveagent
Unified omnichannel customer support for growing teams
Best for you if:
- • You want help desk software
Mojo Helpdesk
Simplify support, automate tickets, and resolve customer requests faster with an all-in-one helpdesk.
Best for you if:
- • You want significantly reduces response times with AI and automation
| At a Glance | Liveagent | Mojo Helpdesk |
|---|---|---|
Starts at | From $15/mo, billed monthly Small Business plan | From $14/agent/mo, billed monthly Team plan |
Category | Customer Support Live Chat | Customer Support Help Desk |
Rating | 4.0/5 Capterra 4.7 · G2 4.5 · SourceForge 2.4 2,616 reviews | 4.4/5 G2 4.4 · TrustRadius 4.2 243 reviews |
Free plan | No | No |
Watch out for | n/a | Limited storage on Team tier could incur upgrades. |
Choose Liveagent or Mojo Helpdesk?
Choose Liveagent if
- You want help desk software
- You want good for support
Choose Mojo Helpdesk if
- You want significantly reduces response times with AI and automation
- You want easy to set up and use, requiring zero training for agents
- Budget matters ($14/agent/mo, billed monthly vs $15/mo, billed monthly)
In-Depth Analysis
Liveagent
Unified omnichannel customer support for growing teams
LiveAgent's pricing is fair, especially with the annual discounts.
Strengths
- Pro: Help desk software
- Pro: Good for support
- Pro: Fair pricing
- Pro: Multiple channels
- Pro: Good features
Weaknesses
- Con: UI dated
- Con: Learning curve
- Con: Setup complexity
- Con: Better modern alternatives
- Con: Support varies
Key features
Mojo Helpdesk
Simplify support, automate tickets, and resolve customer requests faster with an all-in-one helpdesk.
Mojo Helpdesk offers a fair pricing structure, especially for small to medium-sized teams.
Watch out
Limited storage on Team tier could incur upgrades.
Strengths
- Pro: Significantly reduces response times with AI and automation.
- Pro: Easy to set up and use, requiring zero training for agents.
- Pro: Comprehensive features for managing tickets, knowledge base, and assets.
- Pro: Offers strong security and compliance features (HIPAA, SOC 2).
- Pro: Customizable and affordable, suitable for various business sizes.
Weaknesses
- Con: The case study mentions a 2026 date, which might be a typo or future-dated content.
- Con: No explicit mention of mobile app availability for agents or customers.
Key features
Plans and prices: Liveagent vs Mojo Helpdesk
| Tool | Plans and prices | Source |
|---|---|---|
| Liveagent |
| liveagent.com/pricing read Oct 22, 2026 |
| Mojo Helpdesk |
| mojohelpdesk.com/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Liveagent pricing and Mojo Helpdesk pricing.
Key Takeaways
Liveagent
- Choose if you want unified omnichannel customer support for growing teams
Mojo Helpdesk
- Higher user rating: 4.4/5 vs 4.0/5
- Lower entry price: $14/agent/mo, billed monthly vs $15/mo, billed monthly
What the data shows
On the data below, Mojo Helpdesk leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
- Mojo Helpdesk has the higher user rating (4.0/5 from 2,616 reviews for Liveagent, 4.4/5 from 243 reviews for Mojo Helpdesk).
- Mojo Helpdesk has the lower entry price: $14/agent/mo, billed monthly (Team) against $15/mo, billed monthly (Small Business) for Liveagent.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Liveagent and Mojo Helpdesk compare in 2026?
On the data below, Mojo Helpdesk leads on higher user rating and lower entry price. We do not name an overall winner for this pair. Mojo Helpdesk has the higher user rating (4.0/5 from 2,616 reviews for Liveagent, 4.4/5 from 243 reviews for Mojo Helpdesk). Mojo Helpdesk has the lower entry price: $14/agent/mo, billed monthly (Team) against $15/mo, billed monthly (Small Business) for Liveagent.
What are Liveagent and Mojo Helpdesk used for?
Liveagent: Unified omnichannel customer support for growing teams. Mojo Helpdesk: Simplify support, automate tickets, and resolve customer requests faster with an all-in-one helpdesk.
What does Liveagent cost vs Mojo Helpdesk?
Liveagent's cheapest paid plan is Small Business at $15/mo, billed monthly. Mojo Helpdesk's cheapest paid plan is Team at $14/agent/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Liveagent and Mojo Helpdesk?
Liveagent's main strength: help desk software. Mojo Helpdesk's main strength: significantly reduces response times with AI and automation.