Alternatives
Best Mojo Helpdesk alternatives in 2026
Data compiled by Toolradar Updated How we rate
Cite this list: Toolradar, best Mojo Helpdesk alternatives 2026, toolradar.com/alternatives/mojo-helpdesk
7 direct alternatives to Mojo Helpdesk, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Quick answer
- Zendesk is the top alternative to Mojo Helpdesk on our list, followed by HubSpot Service and Freshdesk.
- 1 of the 7 alternatives has a free plan, starting with Help Scout.
- Highest rated: FreshService, 4.6 out of 5 from 1,364 ratings, Sep 2026.
- 7 alternatives
- 1 with a free plan
Top 3 alternatives to Mojo Helpdesk
Zendesk
#1 Top pickComplete customer service solution
Starting price
From $25 /mo
Cheapest paid plan, monthly, as of November 2026
4.3 /5 across G2 and Capterra · 11,165 ratings, Sep 2026
Our take
Best overall
Customer service that connects with sales and marketing
Starting price
From $20 /mo
Cheapest paid plan, monthly, as of November 2026
4.4 /5 on G2 · 8,500 ratings, Sep 2026
Freshdesk
#3Scale support with smart ticketing, automation, and AI
Starting price
From $19 /mo
Cheapest paid plan, monthly, as of November 2026
4.4 /5 on G2 · 3,771 ratings, Sep 2026
Our take
Most affordable
Mojo Helpdesk vs 7 alternatives
| Tool | Starting price (Nov 2026) | Free plan | Rating |
|---|---|---|---|
 | Price: $14/mo | Free plan: No | 4.4 out of 5, from 243 ratings across TrustRadius and G2 (243) |
| Price: $25/mo | Free plan: No | 4.3 out of 5, from 11,165 ratings across G2 and Capterra (11,165) |
| Price: $20/mo | Free plan: No | 4.4 out of 5, from 8,500 ratings on G2 (8,500) |
| Price: $19/mo | Free plan: No | 4.4 out of 5, from 3,771 ratings on G2 (3,771) |
 | Price: $19/mo | Free plan: No | 4.6 out of 5, from 1,364 ratings across SourceForge and G2 (1,364) |
 | Price: Contact sales | Free plan: No | 4.5 out of 5, from 1,181 ratings across SourceForge and G2 (1,181) |
 | Price: $19/mo | Free plan: No | 4.0 out of 5, from 2,616 ratings across G2, Capterra and SourceForge (2,616) |
 | Price: $25/mo | Free plan: Yes | 4.4 out of 5, from 431 ratings on G2 (431) |
Why people consider alternatives to Mojo Helpdesk
Mojo Helpdesk is an all-in-one help desk platform designed to simplify customer support, automate ticket management, and accelerate resolution times.
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in customer support.
The 7 alternatives below cover the same core job (customer support) with different trade-offs.
Mojo Helpdesk by the numbers
| Metric | Mojo Helpdesk | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 5 of 36 have one | n/a |
| Integrations listed | 3 | 3 | #6 of 14 (joint) tools with at least one integration recorded |
| User rating | 4.4/5 (across the web, 243 ratings) | 4.4/5 | #11 of 22 (joint) tools with 20+ reviews |
Each position is counted among the tools that have data for that row, as noted under it. All Help Desk data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Mojo Helpdesk by the numbers”, Nov 2026.
Customer Support leaderboards from Toolradar data
Toolradar ranks Customer Support tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.
Lowest entry price, plans with no stated unit
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 72 tools with no stated price unit, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Scout by Fini | $0.69/mo |
| 2 | Open For sales | $0.75/mo |
| 3 | Kayako | $1/mo |
| 3 | Twilio Flex | $1/mo |
| 5 | Siteground | $2.99/mo, billed monthly |
Lowest entry price, per-user plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 46 tools priced per user, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | ClaimXperience | $5/user/mo, billed monthly |
| 2 | Desk365 | $12/user/mo, billed monthly |
| 2 | DragApp | $12/user/mo, billed yearly |
| 2 | Vtiger | $12/user/mo, billed monthly |
| 5 | Klaus | $13/user/mo, billed monthly |
Lowest entry price, flat team plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 35 tools priced as a flat team plan, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Deskcord.chat | $4.99/mo flat, billed monthly |
| 2 | Chat.sh | $7.50/mo flat, billed monthly |
| 3 | Human Reply | $12/mo flat, billed monthly |
| 4 | Smartsupp | $17/mo flat, billed monthly |
| 6 | Tidio | $24.17/mo flat, billed yearly |
A position exists only when at least 8 tools have data for that metric. 184 of 301 Customer Support tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “Customer Support leaderboards”, Nov 2026. Data licensed CC BY 4.0. All Customer Support statistics.
7 alternatives to Mojo Helpdesk
Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Mojo Helpdesk.
- 1
Zendesk
Paid Battle-tested at scaleComplete customer service solution
4.3 /5 across G2 and Capterra · 11,165 ratings, Sep 2026
From $25/seat/mo, billed monthly
- 2
HubSpot Service
Paid Battle-tested at scaleCustomer service that connects with sales and marketing
4.4 /5 on G2 · 8,500 ratings, Sep 2026
From $20/seat/mo, billed monthly
- 3
Freshdesk
Paid Battle-tested at scaleScale support with smart ticketing, automation, and AI
4.4 /5 on G2 · 3,771 ratings, Sep 2026
From $19/agent/mo, billed monthly
- 4
FreshService
Paid Battle-tested at scaleAI-powered ITSM platform for simple, scalable IT service and business team collaboration.
4.6 /5 across SourceForge and G2 · 1,364 ratings, Sep 2026
From $19/agent/mo, billed monthly
- 5
Gladly
Paid Battle-tested at scaleCustomer service platform focused on people
4.5 /5 across SourceForge and G2 · 1,181 ratings, Sep 2026
Price not published
- 6
Liveagent
Paid Battle-tested at scaleUnified omnichannel customer support for growing teams
4.0 /5 across G2, Capterra and SourceForge · 2,616 ratings, Sep 2026
From $19/user/mo, billed monthly
- 7
Help Scout
Free plan Cheaper than Mojo HelpdeskCustomer support for growing teams
4.4 /5 on G2 · 431 ratings, Sep 2026
From $25/user/mo, billed yearly; free plan available
Frequently asked questions
What is the best alternative to Mojo Helpdesk?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Mojo Helpdesk are Zendesk, HubSpot Service, Freshdesk. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Mojo Helpdesk?
There is no fully free alternative in this list. Help Scout is freemium: a permanent free tier plus paid plans (Customer support for growing teams).
Why do people look for Mojo Helpdesk alternatives?
Common reasons teams switch away from Mojo Helpdesk: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in customer support. The alternatives on this page solve the same core problem with different trade-offs.
Spotted an outdated price or a wrong fact? Suggest a correction: we check it against the vendor's own page. Work for one of these vendors? Claim your listing to update it yourself.
Side-by-side comparisons
In-depth comparison pages for Mojo Helpdesk versus each alternative.
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