Open For sales

Name: Open For sales
Brand: Open
Price: 0.75 USD

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Resolve customer issues end-to-end across channels by calling your APIs

From $0.75/mo, billed yearly

Paid Customer Support AI for Customer Service

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Tracked since 2026

The Bottom Line

Price: From $0.75/mo, billed yearly. Compare plans

Key facts

Resolves 77% of support tickets across chat, email, voice, and outbound channels with a single AI agent.
Pricing is based on resolutions, with no per-seat, per-message, or per-channel fees.
Backed by a $2 million refund guarantee for the first 120 days if not satisfied.

Pros

No per-seat, per-message, or per-channel fees; only pay for resolved tickets.
Works with existing helpdesk infrastructure, so no migration needed.
Generous $2 million refund guarantee for the first 120 days with no metrics to hit.

Cons

Pricing per resolution can be unpredictable for teams with highly variable ticket volumes.
Carrier costs for telephony and WhatsApp are billed at-cost and can add up, though typically modest per resolution.

What is Open For sales?

Open is an AI-powered customer support platform that unifies voice, chat, email, WhatsApp, Slack, and social media into a single AI agent. It resolves issues end-to-end by calling your APIs, not just chatting. The platform includes six specialized agents: an inbound agent for frontline support, an outbound agent for proactive outreach, an assist copilot for human agents, a QA agent for conversation scoring, a customer understanding agent for sentiment and trend analysis, and an apps agent that builds custom features on demand. Open sits on top of existing helpdesks like Zendesk, Intercom, Salesforce, HubSpot, and Freshdesk, so no migration is required. It is designed for support teams of all sizes, from startups to enterprises handling millions of customers.

Data compiled by Toolradar How we evaluate

Source open.cx

Key Features

Single AI agent works across voice, chat, email, WhatsApp, Slack, and social media.
Agentic workflows that call your APIs to perform actions like refunds, account changes, and escalations.
Auto-ingests documentation and learns from every resolved ticket to keep knowledge fresh.
Sits on top of existing helpdesks (Zendesk, Intercom, Salesforce, HubSpot, Freshdesk, Twilio Flex) without migration.
Includes six specialized agents: inbound, outbound, assist copilot, QA, customer understanding, and apps builder.
App Builder lets you describe a feature and it builds it into your workspace live.
Outbound engine for multi-channel sequences (WhatsApp, phone, SMS, email) with AI personalization.
AI-native helpdesk with ticketing, macros, SLAs, routing, and reporting, or bring your own.

Pricing Plans

Open For sales plans and prices
Plan	Price	Details
AI Resolutions	$0.75-$0.90 per resolved ticket	Full platform access Rate varies based on monthly volume No per-seat, per-message, or per-channel fees +1 more Show less Human-handled tickets are free
Enterprise volume	Contact us	Custom rate for more than 100,000 resolutions per month

Calculate your cost View full pricing

Is Open For sales worth the price?

Good value

At $0.75-$0.90 per resolved ticket with no per-seat, per-message, or per-channel fees, this is a fair, outcome-aligned model that beats seat-based helpdesk pricing for teams with high ticket volume.

The rate only drops with volume, so smaller teams pay near the top of the band, and human-handled tickets being free is a genuinely generous touch. It is best for support teams that want to pay for results rather than seats.

Hidden Costs & Gotchas

Rate starts at $0.90 per resolved ticket and only falls toward $0.75 with higher monthly volume

Custom rate only applies above 100,000 resolutions per month

Full Open For sales pricing: every plan, hidden costs and alternatives

How Open For sales's pricing compares

Open For sales starts at $0.75/mo, billed yearly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

Open For sales

$0.75/mo, billed yearly

Zendesk

$19/mo, billed monthly

Intercom

$29/mo, billed monthly

Kai Resolve by Gleap

$29/mo, billed yearly

Entry paid plan, monthly price (billing term shown per row), in each tool's own currency.

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Best Open For sales Alternatives

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Kai Resolve by Gleap Paid

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Decagon Paid

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Giga ML Paid

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Open For sales FAQ

What happens when Open escalates a ticket to a human agent?

If Open hands a ticket to one of your human agents, you are not billed for that ticket. The per-resolution charge only applies when Open resolves the ticket end-to-end without human intervention.

Can I use Open with my existing helpdesk like Zendesk or Intercom?

Yes, Open sits on top of your existing helpdesk stack. It integrates with Zendesk, Intercom, Salesforce, HubSpot, Freshdesk, Twilio Flex, and others. You do not need to migrate away from your current system.

Does Open support outbound communication for sales and proactive support?

Yes, Open includes an outbound agent that can run multi-channel sequences via WhatsApp, phone, SMS, and email. It supports bulk imports, AI personalization, response branching, and full API integration.

How does the App Builder work?

The App Builder lets you describe a flow or feature you need in natural language, and Open's Companion builds it into your workspace live, directly in the channel your team already uses.

What telephony features are included in Open's AI Voice?

Open provides a cloud telephony stack with local phone numbers in over 100 countries, call recording, transcription, and SIP trunking. Carrier minutes are billed at-cost, typically under $0.10 per resolution.

How does Open handle knowledge management?

Open auto-ingests your documentation and articles, surfaces knowledge gaps automatically, and learns from every resolved ticket to keep information fresh. It includes built-in customer insights and voice-of-customer analysis.

Is there a free trial or sandbox available?

The content does not mention a free trial, but Open offers a $2 million refund guarantee for the first 120 days of a paid subscription. Trial conversations and pre-production sandboxing do not count toward the 120-day clock.

What security certifications does Open hold?

Open is ISO 27001 certified, SOC 2 Type II compliant, and GDPR-aligned. Customer data is encrypted, isolated to each tenant, and never used to train shared models.

Source: open.cx

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