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Alternatives

Best Open For sales alternatives in 2026

Data compiled by Toolradar Updated How we rate

Cite this list: Toolradar, best Open For sales alternatives 2026, toolradar.com/alternatives/open-for-sales

7 direct alternatives to Open For sales, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.

Quick answer

  • Zendesk is the top alternative to Open For sales on our list, followed by Intercom and Ada.
  • 1 of the 7 alternatives has a free plan, starting with Ada.
  • Highest rated: Ada, 4.6 out of 5 from 173 ratings, Sep 2026.
Publications that cover the tools tracked here
  • TechCrunch
  • Bloomberg
  • The Information
  • Fortune
  • The Verge
  • 7 alternatives
  • 1 with a free plan

Top 3 alternatives to Open For sales

  1. Zendesk logo

    Zendesk

    #1 Top pick

    Complete customer service solution

    Starting price

    From $19 /mo

    Cheapest paid plan, monthly, as of November 2026

    4.3 /5 across G2 and Capterra · 11,165 ratings, Sep 2026

    Our take

    Best overall

  2. Intercom logo

    AI-first customer service platform

    Starting price

    From $29 /mo

    Cheapest paid plan, monthly, as of November 2026

    4.5 /5 on G2 · 3,906 ratings, Aug 2026

  3. Ada logo

    Ada

    #3

    Automate customer interactions with an AI-powered chatbot platform.

    Pricing

    Free plan

    4.6 /5 on G2 · 173 ratings, Sep 2026

    Our take

    Best free tier

Open For sales vs 7 alternatives

Open For sales and its alternatives compared on starting price (cheapest paid plan, monthly, as of November 2026), free plan and average user rating.
Open For sales logo
Open For sales Compared tool
Price: $0.75/mo Free plan: No n/a
Zendesk logo
Zendesk
Price: $19/mo Free plan: No 4.3 out of 5, from 11,165 ratings across G2 and Capterra (11,165)
Intercom logo
Intercom
Price: $29/mo Free plan: No 4.5 out of 5, from 3,906 ratings on G2 (3,906)
Ada logo
Ada
Price: Free + paid Free plan: Yes 4.6 out of 5, from 173 ratings on G2 (173)
Sierra logo
Sierra
Price: Not published Free plan: No 4.5 out of 5, from 131 ratings on G2 (131)
Kai Resolve by Gleap logo
Kai Resolve by Gleap
Price: $35/mo Free plan: No 4.6 out of 5, from 62 ratings on G2 (62)
Decagon logo
Decagon
Price: Not published Free plan: No 4.9 out of 5, from 18 ratings on G2 (18)
Giga ML logo
Giga ML
Price: Contact sales Free plan: No n/a

Why people consider alternatives to Open For sales

Open is an AI-powered customer support platform that unifies voice, chat, email, WhatsApp, Slack, and social media into a single AI agent. It resolves issues end-to-end by calling your APIs, not just chatting.

Here are the real cost and limitation gotchas that push teams to look elsewhere:

  • Rate starts at $0.90 per resolved ticket and only falls toward $0.75 with higher monthly volume
  • Custom rate only applies above 100,000 resolutions per month

The 7 alternatives below cover the same core job (customer support) with different trade-offs.

Customer Support leaderboards from Toolradar data

Toolradar ranks Customer Support tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.

CSV download of these Customer Support leaderboards, licensed CC BY 4.0

Lowest entry price, plans with no stated unit

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 89 tools with no stated price unit, verified price.

Lowest entry price, plans with no stated unit, Customer Support tools on Toolradar, as of Nov 2026
# Tool Entry plan
1 Scout by Fini $0.69/mo
2 Kayako $1/mo
2 Twilio Flex $1/mo
4 Siteground $2.99/mo, billed monthly
5 Deskcord.chat $4/mo, billed monthly

Lowest entry price, per-user plans

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 42 tools priced per user, verified price.

Lowest entry price, per-user plans, Customer Support tools on Toolradar, as of Nov 2026
# Tool Entry plan
1 ClaimXperience $5/user/mo, billed monthly
2 Easy8 $6.90/user/mo, billed monthly
3 Klaus $13/user/mo, billed monthly
4 EngageBay $14.99/user/mo, billed monthly
5 Dialpad $15/user/mo, billed monthly

Lowest entry price, per-agent plans

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 15 tools priced per agent, verified price.

Lowest entry price, per-agent plans, Customer Support tools on Toolradar, as of Nov 2026
# Tool Entry plan
1 Zammad $5/agent/mo, billed yearly
2 osTicket $12/agent/mo, billed monthly
3 Mojo Helpdesk $14/agent/mo, billed monthly
4 Freshcaller $15/agent/mo, billed monthly
5 Desku $19/agent/mo, billed monthly

A position exists only when at least 8 tools have data for that metric. 168 of 290 Customer Support tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “Customer Support leaderboards”, Nov 2026. Data licensed CC BY 4.0. All Customer Support statistics.

7 alternatives to Open For sales

Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Open For sales.

  1. 1
    Zendesk logo

    Zendesk

    Paid Battle-tested at scale

    Complete customer service solution

    4.3 /5 across G2 and Capterra · 11,165 ratings, Sep 2026

    From $19/mo, billed monthly

  2. 2
    Intercom logo

    Intercom

    Paid Battle-tested at scale

    AI-first customer service platform

    4.5 /5 on G2 · 3,906 ratings, Aug 2026

    From $29/mo, billed monthly

  3. 3
    Ada logo

    Ada

    Free plan Cheaper than Open For sales

    Automate customer interactions with an AI-powered chatbot platform.

    4.6 /5 on G2 · 173 ratings, Sep 2026

    Free plan available; paid prices not published

  4. 4
    Sierra logo

    Sierra

    Paid

    Build, deploy, and optimize AI agents for personalized customer experiences across all channels.

    4.5 /5 on G2 · 131 ratings, Oct 2026

    Price not published

  5. 5
    Kai Resolve by Gleap logo

    Kai Resolve by Gleap

    Paid

    Investigates complex support tickets with evidence-backed answers and diagnoses

    4.6 /5 on G2 · 62 ratings, Oct 2026

    From $35/mo flat, billed monthly

  6. 6
    Decagon logo

    Decagon

    Paid

    Conversational AI for customer experiences across voice, chat, and email.

    4.9 /5 on G2 · 18 ratings, Mar 2026

    Price not published

  7. 7
    Giga ML logo

    Giga ML

    Paid

    AI agents for enterprise support that talk like humans and handle millions of calls.

    Price not published

Frequently asked questions

What is the best alternative to Open For sales?

Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Open For sales are Zendesk, Intercom, Ada. Each solves the same core job with different trade-offs on pricing, features, and integrations.

Is there a free alternative to Open For sales?

There is no fully free alternative in this list. Ada is freemium: a permanent free tier plus paid plans (Automate customer interactions with an AI-powered chatbot platform).

Why do people look for Open For sales alternatives?

Common reasons teams switch away from Open For sales: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in customer support. The alternatives on this page solve the same core problem with different trade-offs.

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