Opsgenie vs Grafana OnCall: Which Should You Choose in 2026?
Choosing between Opsgenie and Grafana OnCall comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Opsgenie
On-call management and alerting by Atlassian
Best for you if:
- • You want the higher-rated option (8.6/10 vs 8.4/10)
- • You need task management features specifically
- • Opsgenie is an incident management platform for alerting and on-call schedules
- • It routes alerts, manages escalations, and coordinates incident response
Grafana OnCall
On-call management for Grafana
Best for you if:
- • You want to try before committing
- • You need automation features specifically
- • Grafana OnCall is an open-source on-call management and alerting system
- • It routes alerts, manages schedules, and escalates incidents integrated with Grafana
| At a Glance |  Opsgenie |  Grafana OnCall |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Task Management | Automation |
Rating | 86/100 | 84/100 |
| Feature | Opsgenie | Grafana OnCall |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | 86 | 84 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Task ManagementMonitoring | AutomationMonitoring |
How Opsgenie and Grafana OnCall Compare
Opsgenie
On-call management and alerting by Atlassian
Paid · 86/100 score
Grafana OnCall
On-call management for Grafana
Free tier available · 84/100 score
Opsgenie is a task management tool. Grafana OnCall is in automation.
Who Should Use What?
On a budget?
Grafana OnCall has a free tier. Opsgenie is paid only.
Go with: Grafana OnCall
Want the highest-rated option?
Opsgenie: 86/100. Grafana OnCall: 84/100.
Go with: Opsgenie
Value user reviews?
Neither has user reviews yet.
Go with: Opsgenie
3 Questions to Help You Decide
What's your budget?
Opsgenie is paid. Grafana OnCall is freemium. Grafana OnCall lets you start free.
What's your use case?
Opsgenie is a task management tool. Grafana OnCall is in automation. Pick the category that matches your needs.
How important are ratings?
Opsgenie scores higher: 86/100 vs 84/100.
Key Takeaways
Opsgenie
- Higher score: 86/100 vs 84
- Our pick for this comparison
Grafana OnCall
- Has a free tier
- Better fit for automation
The Bottom Line
Opsgenie (86/100) is our pick. Grafana OnCall has a free tier if you want to test without paying.
Frequently Asked Questions
Is Opsgenie or Grafana OnCall better?
Opsgenie scores 86/100 in our evaluation. Opsgenie is paid and Grafana OnCall is freemium.
What are Opsgenie and Grafana OnCall used for?
Opsgenie: On-call management and alerting by Atlassian. Grafana OnCall: On-call management for Grafana.
What does Opsgenie cost vs Grafana OnCall?
Opsgenie is a paid tool. Grafana OnCall is freemium (free tier + paid plans). Visit their websites for detailed pricing.