PagerDuty vs Opsgenie: Which Should You Choose in 2026?
Choosing between PagerDuty and Opsgenie comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
PagerDuty
Incident management platform
Best for you if:
- • You want to try before committing
- • You need workflow automation features specifically
- • Incident management for on-call teams
- • Smart routing gets the right person every time
Opsgenie
On-call management and alerting by Atlassian
Best for you if:
- • You need task management features specifically
- • Opsgenie is an incident management platform for alerting and on-call schedules
- • It routes alerts, manages escalations, and coordinates incident response
| At a Glance |  PagerDuty |  Opsgenie |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Workflow Automation | Task Management |
Rating | 86/100 | 86/100 |
| Feature | PagerDuty | Opsgenie |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 86 | 86 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Workflow AutomationMonitoring | Task ManagementMonitoring |
How PagerDuty and Opsgenie Compare
PagerDuty
Incident management platform
Free tier available · 86/100 score
Opsgenie
On-call management and alerting by Atlassian
Paid · 86/100 score
PagerDuty is a workflow automation tool. Opsgenie is in task management.
Who Should Use What?
On a budget?
PagerDuty has a free tier. Opsgenie is paid only.
Go with: PagerDuty
Want the highest-rated option?
PagerDuty: 86/100. Opsgenie: 86/100.
Go with: PagerDuty
Value user reviews?
Neither has user reviews yet.
Go with: PagerDuty
3 Questions to Help You Decide
What's your budget?
PagerDuty is freemium. Opsgenie is paid. PagerDuty lets you start free.
What's your use case?
PagerDuty is a workflow automation tool. Opsgenie is in task management. Pick the category that matches your needs.
How important are ratings?
Both score 86/100.
Key Takeaways
PagerDuty
- Free tier available
- Our pick for this comparison
Opsgenie
- Better fit for task management
The Bottom Line
PagerDuty (86/100) is our pick.
Frequently Asked Questions
Is PagerDuty or Opsgenie better?
PagerDuty scores 86/100 in our evaluation. PagerDuty is freemium and Opsgenie is paid.
What are PagerDuty and Opsgenie used for?
PagerDuty: Incident management platform. Opsgenie: On-call management and alerting by Atlassian.
What does PagerDuty cost vs Opsgenie?
PagerDuty is freemium (free tier + paid plans). Opsgenie is a paid tool. Visit their websites for detailed pricing.