Best Free CRM Software in 2026
Zoho CRM is free forever for 3 users, with no credit card. The Standard dollar did not render. Bitrix24 Free includes a basic CRM and 5 GB. The plan table says 1 to 2 users. The FAQ on the same page says the free plan allows unlimited users. Both sentences are quoted. Basic is $49 per month billed annually, or $69 billed monthly, flat for 5 users. HubSpot is the highest-ranked freemium CRM in the category. Its pricing page did not render a plan grid, so it is named and not priced.
A free CRM with a user cap you can quote. When the same page disagrees with itself, this guide quotes both lines.
CRM was already in the September 21 free-tier table: 495 tools, 135 with a free path (27%). That row is not restated as new. The September 22 catalog was 10,667 published tools. The free-path definition has not changed.
The category score also ranks marketing suites and recruiting tools. This page keeps three CRMs. Two have a pricing page that rendered. HubSpot's did not, and pretending otherwise would invent a seat cap the fetch did not show. The 27% figure and the method are in free-tier share by category.
Top Picks
Picked by editorial review, informed by G2 and Capterra review volume and rating and by media mentions, the signals behind our category rankings. How we rate
| Tool | Starting price | Rating | Best for |
|---|---|---|---|
| Zoho CRM | From $1.92/mo | 4.2 9,945 reviews | A team of three that needs contacts and deals and can stay inside that seat count |
| Bitrix24 | From $49/mo | 4.2 1,615 reviews | A very small team that wants CRM, tasks, and chat in one suite and will read the contradiction |
| HubSpot | From $15/mo | 3.9 19,150 reviews | Teams that already know they want HubSpot and will read the live pricing page themselves |
A team of three that needs contacts and deals and can stay inside that seat count
- Pro: The pricing page says free forever for 3 users, no credit card
- Pro: The FAQ repeats that the free edition is up to 3 users
- Pro: CRM Plus, a wider Zoho bundle, is printed at $20 per user per month. That is a different product
- Con: The Standard per-user dollar did not render. The step off Free is not priced on this page
- Con: Three users is the wall. A fourth person ends the free edition
Zoho CRM is the best value in the CRM market, full-featured at a fraction of competitors' prices.
Watch out
Free plan is limited to 3 users with basic features, outgrown quickly
A very small team that wants CRM, tasks, and chat in one suite and will read the contradiction
- Pro: Free includes basic CRM (deals, contacts), tasks, shared calendars, and chat, with 5 GB
- Pro: Basic is a flat $49 per month billed annually, or $69 billed monthly, for 5 users. Not per seat
- Pro: The FAQ says the free plan does not require a credit card to start, and a 15-day trial of higher tiers needs no card
- Con: The plan table says Free is for 1 to 2 users. The FAQ says unlimited users. This guide does not pick a winner
- Con: Telephony and Bitrix24 Market apps are paid, per the FAQ
Bitrix24 offers a generous Free tier with unlimited users, making it highly accessible.
Watch out
Storage limits per tier
HubSpot
- 4.4 on G2 (13,374 reviews)
- 4.5 on Capterra (4,455 reviews)
- 4.3 on TrustRadius (669 reviews)
- 1.8 on Trustpilot (613 reviews)
- 4.1 on PeerSpot (39 reviews)
Teams that already know they want HubSpot and will read the live pricing page themselves
- Pro: Highest-ranked freemium tool in the CRM category on Toolradar
- Pro: It is the product buyers mean when they search for a free CRM
- Pro: Leaving it unpriced is more useful than a remembered seat cap
- Con: The pricing page fetched September 22 did not render a plan grid
- Con: No seat cap and no dollar are stated here
HubSpot's pricing is the most complex in SaaS, 7 Hubs, 4 tiers each, per-seat AND per-contact charges, plus mandatory onboarding fees.
Watch out
Marketing contacts vs non-marketing contacts: HubSpot only charges for 'marketing contacts' (those you email, use in ads, or include in workflows). But the distinction is confusing, and accidentally including contacts in a marketing email converts them to paid marketing contacts with no undo
What It Is
A CRM is a list of contacts and deals, with a pipeline. Zoho CRM Free is that list for 3 users. Bitrix24 Free includes a basic CRM inside a larger suite, and the page does not agree with itself about how many people can use it. HubSpot is the product most buyers mean by free CRM, and this pass cannot price it.
Why It Matters
Free CRM pages usually hide the cap. Zoho prints it: 3 users. Bitrix24 prints two caps. The comparison table says Free is for 1 to 2 users and 5 GB. The FAQ says you can add an unlimited number of users and use the available tools free of charge, and that telephony and Market apps are paid. A guide that picks one sentence is editing the vendor. This one quotes both.
Key Features to Look For
Contacts and deals on the $0 plan
A user cap written on the pricing page
A pipeline, not only a contact list
A paid step in dollars, when the page prints one
A refusal to average two contradictory sentences on the same page
What to Consider
Headcount. Zoho CRM Free is 3 users. If you are four, you are on a paid edition, and this page does not know the Standard dollar.
Bitrix24's table says Free is for 1 to 2 users. The FAQ says unlimited users. Read both before you migrate a team onto it.
Bitrix24 Basic is a flat price for 5 users: $49 per month billed annually, or $69 billed monthly, with 24 GB. It is not per user.
HubSpot is the top-ranked freemium listing. Without a rendered grid, it is not given a seat number here.
Evaluation Checklist
Pricing Comparison
| Tool | Free plan | Users | Paid step we could read |
|---|---|---|---|
Free forever, no credit card | 3 users | Standard dollar did not render | |
Free, 5 GB, basic CRM | Table: 1 to 2. FAQ: unlimited | Basic $49/mo billed annually, flat for 5 users | |
Listing is freemium | Not rendered | Price grid did not render |
zoho.com/crm and bitrix24.com/prices fetched September 22, 2026. HubSpot's pricing page returned a script shell, not a plan table.
Mistakes to Avoid
Expert Tips
- →
Start on Zoho CRM if you are three people and you want a sentence you can quote
- →
Start on Bitrix24 only after you have decided which of its two free-user sentences you are willing to rely on
- →
Persona guides (startups, agencies, sales teams) already exist. This page is the free cut, not a second persona
Red Flags to Watch For
The Bottom Line
Frequently Asked Questions
What is the best free CRM?
Is Bitrix24 free for unlimited users?
The FAQ says yes: unlimited users on the free plan, with telephony and Market apps excluded. The plan table on the same page says Free is for 1 to 2 users and 5 GB. Both lines were on bitrix24.com/prices on September 22, 2026. Basic, the first paid plan, is $49 per month billed annually for 5 users.
How much is Zoho CRM?
Free for 3 users. The Standard, Professional, and Enterprise per-user prices did not render on the fetch. CRM Plus, a separate bundle, starts at $20 per user per month.
Cite this page: Toolradar, "Best Free CRM Software in 2026", updated September 2026, https://toolradar.com/guides/best-free-crm-software
Sources
Prices and plan details on this page come from each vendor's own pricing page, re-checked by the Toolradar pricing tracker:
- Zoho CRM pricing, checked
- Bitrix24 pricing, checked
- HubSpot pricing, checked
Related Guides
From the team behind Toolradar
Editorial content for B2B SaaS
A CRM only matters if pipeline flows in. We build the content that fills it.
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