Gleap Logo
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About Gleap
Gleap is an AI-powered customer support operating system designed to close the support feedback loop and transform customer interactions into actionable product insights. It offers AI agents to instantly resolve tickets, in-app video calls for real-time support, and tools to convert feedback directly into features for product development. This platform is built for high-growth companies, particularly SaaS businesses and product builders, who want to scale their support efficiently while staying close to their customers. It integrates support, onboarding, and product building functionalities into a single unified platform, enabling teams to answer customer questions quickly, guide users to 'aha' moments, and use accurate user data to inform their product roadmap. Gleap aims to provide a comprehensive solution for managing customer experience, from initial support to continuous product improvement, at a competitive cost compared to traditional support tools.
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