ChurnZero starts at $3,244.92/month on the Professional plan.
Verified Sep 2026 from the official pricing page.
Is ChurnZero worth the price?
ChurnZero's pricing, starting at $38,939 annually for Professional and $64,289 for Enterprise, is on the higher end of the market for customer success platforms.
While the features are robust, these price points are significant investments. It's best suited for established mid-market to enterprise companies with substantial revenue to protect.
Pricing Plans
Free TrialProfessional
$38,939/annual
- 10 Full Users included
- 500 managed accounts
- Customer health scoring
- Journey automation
- Playbooks
- 60% typical discount available
Enterprise
$64,289/annual
- 15 Full Users included
- REST API access
- Custom dashboards
- Conditional logic in plays
- Advanced analytics
- Similar discount potential
How ChurnZero compares
1 of 4 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| ChurnZero | $3,244.92/month, billing unit not specified | No |
| Gainsight | Contact sales | No |
| Catalyst | Contact sales | No |
| Totango | $199/month, billing unit not specified | Yes |
| ClientSuccess | Contact sales | No |
ChurnZero Pricing FAQ
How much does ChurnZero cost?
ChurnZero starts at $3,244.92/month on the Professional plan. It offers 2 paid tiers ranging from $3,244.92/month to $5,357.42/month.
Does ChurnZero have a free plan?
ChurnZero does not offer a permanent free plan. A free trial is available.
Does ChurnZero offer a free trial?
Yes. ChurnZero offers a free trial.
What is the cheapest ChurnZero paid plan?
The cheapest paid plan for ChurnZero is "Professional" at $3,244.92/month. Key features include: 10 Full Users included, 500 managed accounts, Customer health scoring.
What are alternatives to ChurnZero?
Alternatives to ChurnZero include Gainsight, Catalyst, Totango, ClientSuccess. Totango starts at $199/month, billing unit not specified.
ChurnZero alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official ChurnZero pricing: churnzero.com (verified Sep 2026)
- Cite this data: Toolradar, ChurnZero pricing verified Sep 2026, toolradar.com/tools/churnzero/pricing
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