ClientSuccess Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, ClientSuccess pricing verified Oct 2026, toolradar.com/tools/clientsuccess/pricing
ClientSuccess uses custom pricing.
Verified Oct 2026 from the official pricing page.
Is ClientSuccess worth the price?
The pricing for ClientSuccess is opaque, as all tiers require contacting sales for a quote.
Given the feature set and target audience, it's likely positioned as an enterprise-grade solution, making it potentially expensive for smaller businesses.
Pricing Plans
Startup Package
Contact us
Everything in all plans, plus:
- Customer Goal / KBO Tracking (1 sample per Customer)
- Assigned CSM (Onboarding Only)
- Custom Dashboards / Reports (Pre-built Reports Only)
- Customer Portal
- Max # of Full Licences: 10
- Max # of Customers: 500
Growth Package
Contact us
Everything in all plans, plus:
- Customer Goal / KBO Tracking (3 per Customer)
- Assigned CSM
- Custom Dashboards / Reports
- Customer Portal (Add-on Available)
- Max # of Full Licences: 50
- Max # of Customers: 5,000
Enterprise Package
Contact us
Everything in all plans, plus:
- Customer Goal / KBO Tracking
- Assigned CSM
- Custom Dashboards / Reports
- Customer Portal
- Max # of Full Licences: Unlimited
- Max # of Customers: Unlimited
Included in all plans
- Client 360 Dashboard
- Integration Library
- Playbooks
- Health Scoring
- Automations
Hidden Costs & Gotchas
Customer Portal is an add-on for Growth tier
Overage fees for users/customers beyond limits
How ClientSuccess compares
1 of 5 direct competitors offers a free plan.
ClientSuccess Pricing FAQ
How much does ClientSuccess cost?
ClientSuccess uses custom pricing. Contact ClientSuccess directly for a quote based on your team size and requirements.
Does ClientSuccess have a free plan?
ClientSuccess does not offer a permanent free plan. Paid plans are required from day one.
What are alternatives to ClientSuccess?
Alternatives to ClientSuccess include Gainsight, Totango, Vitally, Catalyst. Totango starts at $199/month, billing unit not specified; ChurnZero starts at $3,244.92/month, billing unit not specified.
ClientSuccess alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official ClientSuccess pricing: www.clientsuccess.com/pricing (verified Oct 2026)
- Cite this data: Toolradar, ClientSuccess pricing verified Oct 2026, toolradar.com/tools/clientsuccess/pricing
Review ClientSuccess, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.