Commercetools

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The leading AI-first commerce platform for enterprises to unify every touchpoint and drive revenue.

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TL;DR - Commercetools

AI-first commerce platform for enterprises supporting B2C, B2B, and B2X models.
Unifies commerce touchpoints and drives revenue with robust features for catalog, search, and promotions.
Enables AI-driven shopping and checkout through platforms like ChatGPT without replatforming.

Pricing: Paid only

Best for: Enterprises & pros

Pricing Plans

Free Trial

Core Commerce Edition

Optimized for digitally mature companies that need easy access to our robust APIs
Composable Commerce

Foundry Edition

Optimized for retailers and manufacturers that prioritize a fast time to value
Includes Core Commerce Edition
Frontend
Checkout and PSP integration
Blueprints
Expert Services

Premium Edition

Optimized for enterprise needs that seek scale with peace of mind
Includes Foundry Edition
Unlimited SKUs
Advanced B2B APIs
Audit Log Premium
Premium Support
Third-party connectors
Added Expert Services

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About Commercetools

Commercetools is an AI-first digital commerce platform designed for enterprise growth, enabling businesses to connect every channel, convert every customer, and unify every touchpoint. It supports various business models including B2C, B2B, and B2X (B2B2C, D2C) from a single, unified system, eliminating the need for disparate platforms and reducing complexity. The platform is built for speed, scale, and future-readiness, processing over $75 billion in annualized GMV and managing over 140 million SKUs across 600+ global enterprises. It offers robust features for managing product catalogs, storefront search, promotions, pricing, checkout, and customer data, all with an AI-ready interface. Commercetools also introduces "AgenticLift," a fully managed AI commerce layer that allows businesses to fast-track AI-driven shopping experiences through platforms like ChatGPT, Gemini, and Copilot without replatforming their existing commerce stack. This enables product discovery, seamless shopping, and AI-native checkout directly within AI channels, transforming static product data into shoppable AI experiences.

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Commercetools FAQ

Commercetools is an AI-first digital commerce platform designed for enterprises to unify their commerce operations across various channels and business models (B2C, B2B, B2X). It provides tools for managing product catalogs, search, promotions, pricing, checkout, and customer data, with a strong emphasis on AI integration for personalized and agentic shopping experiences.

Commercetools is a paid enterprise-grade platform. Specific pricing details are not publicly available on their website, and interested parties are encouraged to contact their sales team for a quote.

Commercetools is not free. It is a paid enterprise solution, but they do offer a free trial to experience the platform in action.

Commercetools is built for global enterprises across various industries, including retail, healthcare, B2B manufacturing, food and grocery, and media & entertainment. It caters to businesses looking for a scalable, flexible, and AI-powered commerce solution to manage complex business models and drive revenue.