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ConnectWise Manage

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Business management for technology teams

From $25/user/mo, billed monthly, free trial
Paid Project Management Productivity Customer Support Finance
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Reviews on G2 Capterra
796 reviews tracked

The Bottom Line

Price
From $25/user/mo, billed monthly, free trial. Compare plans

Key facts

  • ConnectWise is a unified IT platform for MSPs and IT professionals, integrating PSA, RMM, cybersecurity, and data protection.
  • It features agentic AI, a common user interface, and shared services to streamline operations and boost efficiency.
  • The platform is supported by the IT Nation community for learning and growth, and offers AI-driven insights and intelligent automation.

Pros

  • Unifies IT operations with a common UI and shared services, reducing tool sprawl and improving productivity.
  • Leverages agentic AI for independent, continuous, and secure automation across solutions.
  • Offers industry-leading PSA and RMM tools to streamline MSP and IT operations.
  • Provides robust cybersecurity and data protection solutions backed by a SOC and Cyber Research Unit.
  • Fosters a strong community (IT Nation) for peer learning, expert coaching, and exclusive research.

Cons

  • Pricing is not transparent and requires a custom quote, which can be a barrier for initial evaluation.
  • The extensive feature set and integrated platform might have a steep learning curve for new users.
  • Reliance on a single platform for multiple critical functions could introduce a single point of failure.

What is ConnectWise Manage?

ConnectWise Manage is a professional services automation platform for MSPs and IT service providers. Combines ticketing, project management, and billing.

Available on: Web

Data compiled by Toolradar Pricing checked · How we evaluate
Source connectwise.com

Ratings Across the Web

4 (796 reviews)

ConnectWise Manage holds an aggregate rating of 4 out of 5 from 796 reviews across G2 and Capterra, last checked September 21, 2026.

G2 515 reviews
3.9/5
Capterra 281 reviews
4.1/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Service desk
  • Project management
  • Sales
  • Billing
  • Reporting

Pricing Plans

Free Trial

Pricing checked Oct 7, 2026. Source: connectwise.com, read Oct 7, 2026

ConnectWise Manage plans and prices, checked October 2026
Plan Price Details
PSA

$25/monthly

  • Per user starting price
  • Custom quotes required
  • Service management
+2 more
  • Project tracking
  • Time and billing
Enterprise

Contact sales

  • Full PSA suite
  • Advanced features
  • Custom integrations
+2 more
  • Implementation services
  • Dedicated support
Calculate your cost View full pricing

Is ConnectWise Manage worth the price?

Good value

ConnectWise Manage's pricing for the PSA tier at $25/user/month is competitive for a comprehensive business management solution, though the 'custom quotes required' for Enterprise suggests higher costs.

This structure is fair for small to medium-sized technology teams needing core PSA functionalities, with scalability for larger operations. It's best for growing MSPs and IT service providers looking for an integrated platform.

Hidden Costs & Gotchas

Potential minimum seat requirements for PSA tier.

Full ConnectWise Manage pricing: every plan, hidden costs and alternatives

Email me when ConnectWise Manage changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

ConnectWise Manage by the numbers

Toolradar data: ConnectWise Manage's entry paid plan ($25/user/mo, billed monthly) ranks #41 of 47 for price among the Project Management tools with a verified entry price per user, where the median is $9/user/mo. As of Nov 2026.

ConnectWise Manage compared with 237 Project Management tools on Toolradar, as of Nov 2026
Metric ConnectWise Manage Peer median Position (1 is best)
Entry paid plan $25/user/mo, billed monthly $9/user/mo #41 of 47 tools priced per user, verified price
Free plan No 49% have one n/a
Listed as an alternative to 1 tool 2 #127 of 237 (joint)
User rating 4.0/5 (across the web, 796 ratings) 4.4/5 #140 of 151 (joint) tools with 20+ reviews

Listed as an alternative to: #122 on 2026-10-16 to #127 on 2026-11-02 (rank among 237 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Project Management data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “ConnectWise Manage by the numbers”, Nov 2026.

Reviews

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4.0/5

Across 796 verified user reviews on G2, Capterra

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Best ConnectWise Manage Alternatives

Top alternatives based on features, pricing, and user needs.

ClickUp logo
ClickUp Paid

Unify tasks, docs, chat, and goals in one workspace

4.3
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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

ConnectWise Manage vs ClickUp Head-to-head: features, pricing, who wins

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ConnectWise Manage FAQ

How does ConnectWise Manage streamline operations for IT service providers?

ConnectWise Manage unifies IT operations through a common user interface and shared services, which helps reduce tool sprawl and improve overall productivity. It combines essential functions like ticketing, project management, and billing into a single platform. This integration allows for more efficient management of professional services.

Which teams benefit most from using ConnectWise Manage?

ConnectWise Manage is designed for technology teams, particularly Managed Service Providers (MSPs) and IT service providers. It helps these teams manage their business operations, including customer support, project delivery, and financial processes. The platform's comprehensive features support the diverse needs of IT professionals.

What kind of automation capabilities does ConnectWise Manage offer?

ConnectWise Manage leverages agentic AI to provide independent, continuous, and secure automation across its various solutions. This allows the platform to automate routine tasks and workflows, enhancing efficiency for IT operations. The AI capabilities contribute to streamlining service delivery and management.

How does ConnectWise Manage compare to ClickUp for project management?

ConnectWise Manage is a professional services automation platform that includes project management alongside ticketing and billing, specifically for MSPs and IT service providers. ClickUp is a broader project management and productivity tool, whereas ConnectWise Manage focuses on unifying IT operations with industry-leading PSA and RMM tools. ConnectWise Manage also offers robust cybersecurity and data protection solutions.

What are the potential trade-offs when adopting ConnectWise Manage?

Adopting ConnectWise Manage may involve a steep learning curve due to its extensive feature set and integrated platform. Additionally, relying on a single platform for multiple critical functions could introduce a single point of failure. The pricing model requires a custom quote, which might be a barrier for initial evaluation.

How is ConnectWise Manage priced?

ConnectWise Manage is a paid product and does not include a permanently free tier. Pricing is not transparent and requires a custom quote, meaning prospective users need to contact the vendor directly for specific cost information. This custom pricing model is tailored to individual business needs.

Can ConnectWise Manage help with cybersecurity and data protection?

Yes, ConnectWise Manage provides robust cybersecurity and data protection solutions. These capabilities are backed by a dedicated Security Operations Center (SOC) and a Cyber Research Unit. This ensures that IT service providers can manage their operations while maintaining strong security postures.

How does ConnectWise Manage pricing compare with other Project Management tools?

ConnectWise Manage's entry paid plan ($25/user/mo, billed monthly) ranks #41 of 47 for price among the Project Management tools with a verified entry price per user, where the median is $9/user/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: connectwise.com

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