Reviews onG2Capterra
1559 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Combines diagramming, whiteboarding, and work management in one platform
Biggest con
Free plan limited to 45 items per canvas
TL;DR - Creately
- Visual collaboration platform combining diagramming, whiteboarding, and work management on an infinite canvas
- AI-powered diagram generation with 50+ diagram types and 1,000+ templates
- Free plan available; Personal from $8/user/month, Team from $149/month
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms
What is Creately?
Creately is a visual collaboration platform that combines diagramming, whiteboarding, and work management on an infinite canvas. It supports flowcharts, org charts, mind maps, wireframes, ER diagrams, network diagrams, UML, BPMN, and other diagram types alongside real-time and asynchronous collaboration. The platform includes AI-powered diagram generation (VIZ), custom databases with data-linked visual apps, wiki-like knowledge management, and OKR alignment tools. Creately holds ISO 27001 and SOC 2 Type 2 certifications with regional data residency options. Over 10 million users and thousands of teams use it for process mapping, project planning, and organizational design.
Available on: Web
Pros & Cons
Pros
- Combines diagramming, whiteboarding, and work management in one platform
- AI diagram generation creates visuals from plain language descriptions
- 1,000+ templates accelerate setup across diagram types
- ISO 27001 and SOC 2 Type 2 certified with data residency options
- Generous free plan with unlimited canvases and collaborators
- Two-way sync with spreadsheets bridges visual and tabular workflows
Cons
- Free plan limited to 45 items per canvas
- Advanced features like MS Teams integration require Business plan
- Version history limited to 30 days on Personal plan
- Can feel overwhelming given the breadth of features
- Less well-known than Lucidchart or Miro despite strong capabilities
Ratings Across the Web
4.4(1,559 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Infinite canvas for diagramming, whiteboarding, and work managementAI-powered diagram generation (VIZ) from natural language prompts50+ diagram types including flowcharts, UML, BPMN, ER, wireframes, and org chartsReal-time and asynchronous collaboration with commentingCustom databases with data-linked visual apps and dynamic searchWiki-like knowledge management canvas for documentation1,000+ pre-built templates across business and technical domainsTwo-way sync with Excel and Google SheetsOKR alignment and workflow customization with task rolesExport to PDF, SVG, PNG, and JPEG formats
Pricing
Freemium
Creately offers a generous free tier with optional paid upgrades for advanced features.
Reviews
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4.4/5
Across 1,559 verified user reviews on G2, Capterra
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Creately FAQ
How does Creately support process mapping for businesses?
Creately provides a visual collaboration workspace that combines diagramming and whiteboarding on an infinite canvas, making it suitable for process mapping. It supports various diagram types like flowcharts and BPMN, and includes over 1,000 templates to accelerate setup for different processes.
Which teams would benefit most from using Creately?
Teams involved in process mapping, project planning, and organizational design would find Creately most beneficial. Its combination of diagramming, whiteboarding, and work management features supports diverse collaborative workflows across an organization.
How does Creately compare to Lucidchart for diagramming needs?
Creately combines diagramming, whiteboarding, and work management on an infinite canvas, offering a broader visual collaboration platform than Lucidchart. It also features AI-powered diagram generation and custom databases with data-linked visual apps, which are distinct capabilities.
What kind of limitations does the free plan of Creately have?
The free plan of Creately allows for unlimited canvases and collaborators, but it is limited to 45 items per canvas. Additionally, advanced features such as MS Teams integration are only available on paid plans.
How is Creately priced?
Creately is available on a free tier that offers unlimited canvases and collaborators. For users requiring more extensive usage and advanced features, paid plans are available.
Can Creately generate diagrams automatically from text descriptions?
Yes, Creately includes AI-powered diagram generation, referred to as VIZ, which can create visuals from plain language descriptions. This feature helps users quickly transform ideas into structured diagrams.
Does Creately offer any integrations for data management?
Creately supports two-way synchronization with spreadsheets, which bridges visual and tabular workflows for data management. It also features custom databases that enable data-linked visual applications.
Source: creately.com