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Reviews on G2 Capterra
1,610 reviews tracked

The Bottom Line

Price
Free plan available. Compare plans

Key facts

  • Visual collaboration platform combining diagramming, whiteboarding, and work management on an infinite canvas
  • AI-powered diagram generation with 50+ diagram types and 1,000+ templates
  • Free plan available; Personal plan offers paid tiers, Team plan offers paid tiers

Pros

  • Combines diagramming, whiteboarding, and work management in one platform
  • AI diagram generation creates visuals from plain language descriptions
  • 1,000+ templates accelerate setup across diagram types
  • ISO 27001 and SOC 2 Type 2 certified with data residency options
  • Generous free plan with unlimited canvases and collaborators
  • Two-way sync with spreadsheets bridges visual and tabular workflows

Cons

  • Free plan limited to 45 items per canvas
  • Advanced features like MS Teams integration require a higher-tier plan
  • Version history limited on certain plans
  • Can feel overwhelming given the breadth of features
  • Less well-known than some competitors despite strong capabilities

What is Creately?

Creately is a visual collaboration platform that combines diagramming, whiteboarding, and work management on an infinite canvas. It supports flowcharts, org charts, mind maps, wireframes, ER diagrams, network diagrams, UML, BPMN, and other diagram types alongside real-time and asynchronous collaboration. The platform includes AI-powered diagram generation (VIZ), custom databases with data-linked visual apps, wiki-like knowledge management, and OKR alignment tools. Creately holds ISO 27001 and SOC 2 Type 2 certifications with regional data residency options. Over 10 million users and thousands of teams use it for process mapping, project planning, and organizational design.

Available on: Web

Ratings Across the Web

4.4 (1,610 reviews)

Creately holds an aggregate rating of 4.4 out of 5 from 1,610 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Infinite canvas for diagramming, whiteboarding, and work management
  • AI-powered diagram generation (VIZ) from natural language prompts
  • 50+ diagram types including flowcharts, UML, BPMN, ER, wireframes, and org charts
  • Real-time and asynchronous collaboration with commenting
  • Custom databases with data-linked visual apps and dynamic search
  • Wiki-like knowledge management canvas for documentation
  • 1,000+ pre-built templates across business and technical domains
  • Two-way sync with Excel and Google Sheets
  • OKR alignment and workflow customization with task roles
  • Export to PDF, SVG, PNG, and JPEG formats

Pricing

Freemium

Creately offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Is Creately worth the price?

Good value

The tiered structure effectively caters to individuals, small teams, and growing businesses.

Hidden Costs & Gotchas

Annual plans save 40%, implying higher monthly costs.

Full Creately pricing: every plan, hidden costs and alternatives

Email me when Creately changes its price

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Creately by the numbers

Creately compared with 46 Whiteboard tools on Toolradar, as of Nov 2026
Metric Creately Peer median Position (1 is best)
Free plan Yes 35 of 46 have one n/a
Listed as an alternative to 12 tools 2 #7 of 46 (joint)
User rating 4.4/5 (across the web, 1,610 ratings) 4.4/5 #12 of 24 (joint) tools with 20+ reviews
Compare-page visits, last 30 days 48 visits 47 #10 of 22 (joint) tools with 20+ compare-page visits

Listed as an alternative to: #7 on 2026-10-16 to #7 on 2026-11-02 (rank among 46 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Whiteboard data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Creately by the numbers”, Nov 2026.

Reviews

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4.4/5

Across 1,610 verified user reviews on G2, Capterra

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Creately FAQ

How does Creately support process mapping for businesses?

Creately provides a visual collaboration workspace that combines diagramming and whiteboarding on an infinite canvas, making it suitable for process mapping. It supports various diagram types like flowcharts and BPMN, and includes over 1,000 templates to accelerate setup for different processes.

Which teams would benefit most from using Creately?

Teams involved in process mapping, project planning, and organizational design would find Creately most beneficial. Its combination of diagramming, whiteboarding, and work management features supports diverse collaborative workflows across an organization.

How does Creately compare to Lucidchart for diagramming needs?

Creately combines diagramming, whiteboarding, and work management on an infinite canvas, offering a broader visual collaboration platform than Lucidchart. It also features AI-powered diagram generation and custom databases with data-linked visual apps, which are distinct capabilities.

What kind of limitations does the free plan of Creately have?

The free plan of Creately allows for unlimited canvases and collaborators, but it is limited to 45 items per canvas. Additionally, advanced features such as MS Teams integration are only available on paid plans.

How is Creately priced?

Creately is available on a free tier that offers unlimited canvases and collaborators. For users requiring more extensive usage and advanced features, paid plans are available.

Can Creately generate diagrams automatically from text descriptions?

Yes, Creately includes AI-powered diagram generation, referred to as VIZ, which can create visuals from plain language descriptions. This feature helps users quickly transform ideas into structured diagrams.

Does Creately offer any integrations for data management?

Creately supports two-way synchronization with spreadsheets, which bridges visual and tabular workflows for data management. It also features custom databases that enable data-linked visual applications.

Source: creately.com

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