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Eyefinity

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Elevate patient care and streamline operations for optometry practices with an all-in-one platform.

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TL;DR - Eyefinity

  • All-in-one platform for optometry practice management, EHR, patient engagement, and analytics.
  • Streamlines workflows, automates tasks, and integrates with VSP for efficient operations.
  • Enhances patient experience with digital tools and provides data-driven insights for practice growth.
Pricing: Paid only
Best for: Enterprises & pros
3.7/5 across review platforms

Pros & Cons

Pros

  • Consolidates multiple practice functions into a single platform, reducing digital clutter.
  • Automates time-consuming tasks like insurance verification and coding, improving efficiency.
  • Provides robust data security with SOC 2 Type 2 certification and HIPAA compliance.
  • Offers tools for patient engagement and digital marketing to enhance patient experience and practice growth.
  • Cloud-based technology allows for streamlined workflows and access from anywhere.

Cons

  • Specific pricing details are not publicly available, requiring a demo request.
  • The extensive feature set might require a learning curve for new users.

Ratings Across the Web

3.7(126 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Integrated Online SchedulingVSP software integration for Bulk Eligibilities and AuthorizationsElectronic Health Records (EHR) for faster exam documentationEyefinity Digital Marketing ServicesEyefinity PatientNavigator™Eyewear-ready notificationsMarketing-led data reports and reviewsRing Analytics and AI

Pricing Plans

Eyefinity Encompass Essential

$340/month

  • Practice Management
  • Real-time VSP Eligibilities and Authorizations
  • EncompassPay $50 Credit (Integrated Payment Processing)
  • Electronic Remittance Advice (ERA)
  • VSP Out-of-pocket Calculator
  • Electronic Health Records (EHR) iPad App for Exams
  • Patient Portal
  • Exam Protocols
  • ePrescribing
  • Online Forms
  • Online Appointment Scheduling
  • Basic Analytics
  • Standard APIs and Integrations

Eyefinity Encompass Enhanced

$758/month

  • Everything in Eyefinity Encompass Essential
  • EncompassMessage
  • Two-way Patient Text Messaging
  • Automated Recalls, Reminders, and Eyewear Notifications Via Text & Email
  • Message Templates
  • Eyefinity PatientNavigator (24/7 Access to Order Statuses, Receipts, Prescriptions)
  • Image Management
  • Diagnostic Images on Desktop and iPad
  • Unlimited Cloud Storage
  • Images Available on Any Device

Eyefinity Encompass Enterprise

Pricing Varies

  • Everything in Eyefinity Encompass Enhanced
  • Advanced Promotions Engine
  • Automated Warranty Prompts
  • One-click Benefit Calculations
  • Cash Drawer Management
  • Configurable Safeguards
  • Advanced Analytics & Reporting
  • Integrations
  • Custom Insurance Schedules
  • Distribution Center
  • Comprehensive APIs

What is Eyefinity?

Editorial review
Eyefinity Encompass is a comprehensive, all-in-one software platform designed specifically for optometry practices. It integrates practice management, electronic health records (EHR), patient engagement, and analytics into a single, connected solution. The platform aims to reduce administrative clutter, streamline workflows, and enhance efficiency for eye care professionals. This software is built for independent optometry practices looking to modernize their operations, improve patient experience, and make data-driven decisions. It helps manage everything from online scheduling and insurance verifications to exam documentation, patient communications, and financial reporting. By consolidating these functions, Eyefinity Encompass enables practices to focus more on patient care and less on paperwork, ultimately leading to increased profitability and reduced stress for staff.

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Eyefinity FAQ

How does Eyefinity Encompass integrate with VSP for insurance processing?

Eyefinity Encompass offers a seamless VSP software integration that allows practices to pull insurance verifications and process bulk eligibilities and authorizations up to seven days in advance. This feature significantly reduces staff time spent on check-in procedures and billing.

What specific cybersecurity measures does Eyefinity Encompass employ to protect patient data?

Eyefinity Encompass is the first SOC 2 Type 2 certified optometry software on the market. It is backed by over 150 cybersecurity controls, utilizes Amazon Web Services for cloud infrastructure, and includes 24/7 anti-virus monitoring to maximize data safety and ensure HIPAA compliance.

Can Eyefinity Encompass support practices with multiple locations?

Yes, Eyefinity Encompass includes multi-location management tools designed to streamline workflows and organize patient data across various practice sites, minimizing exam delays and ensuring consistent operations.

Beyond standard EHR, what unique patient engagement tools does Eyefinity Encompass offer?

Eyefinity Encompass provides unique patient engagement tools such as Eyefinity Digital Marketing Services, Eyefinity PatientNavigator™, and automated eyewear-ready notifications. It also includes integrated online appointment scheduling, text messaging templates via EncompassMessage, and integrated credit card payment solutions to enhance the patient experience.

How does the platform help practices make data-driven decisions for growth?

The platform includes a robust analytics suite with features like Marketing-led data reports and reviews, Ring Analytics and AI, and a Net Collections Dashboard. These tools provide enhanced reporting on demand, allowing practices to track KPIs, uncover insights, and foster a culture of data-driven decision-making to fuel growth.

What is the significance of the 'automatic coding' feature mentioned for exam efficiency?

The automatic coding feature in Eyefinity Encompass helps streamline the billing process by automatically assigning appropriate codes to exams. This reduces manual paperwork, minimizes errors, and allows optometrists to focus more on patient care rather than administrative tasks, contributing to the platform's ability to handle over 20 million exams annually.