How does Fresh KDS handle complex orders with multiple modifiers or special requests to ensure accuracy?
Fresh KDS allows for customization of how modifiers and special requests are displayed on the screen. This ensures that kitchen staff can clearly see and fulfill every detail of an order accurately, minimizing errors and the need for remakes.
Can Fresh KDS integrate with my existing POS system if it's not one of the listed integrations?
Fresh KDS offers direct integrations with popular POS systems like Square, Square for Restaurants, Clover, Lightspeed K-Series, TouchBistro, Otter, and SpotOn. While these are the primary integrations, it is recommended to contact support to inquire about compatibility with other specific POS systems not explicitly listed.
What kind of insights does the 'On The Fly' feature provide, and how can I access it?
'On The Fly' provides clear, visual insights into your kitchen's speed of service and consistency. You can access these performance metrics directly from your phone, allowing you to monitor how your kitchen is running, identify trends, and spot areas for improvement without needing complex reports.
How does Fresh KDS assist with managing off-premise orders, such as takeout or curbside pickup?
Fresh KDS includes a dedicated takeout management view for off-premise orders. It also offers features like texting customers when their orders are ready and providing curbside 'I'm Here' links, streamlining the pickup process and improving customer communication.
What are the minimum device requirements to run Fresh KDS in my restaurant?
To run Fresh KDS, you need a tablet with iOS 13+ or Android 7+ operating system. The system is designed to be compatible with standard tablet devices, and Fresh KDS can also provide a list of suggested hardware for optimal performance.