Freshworks CRM Pricing 2026
Plans, costs, and free options for Freshworks CRM
Last updated: January 24, 2026
TL;DR: Freshworks CRM Pricing
Pricing Model
Freemium
Starting Price
$15/mo
Free Option
Yes ✓
Freemium
Pricing Model
Freshworks CRM offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Free Tier Available
Basic features included at no cost
Paid Upgrades
Premium features with paid plans
Available Plans
Free
Free
- Contact management
- Built-in phone
Growth
$15/mo
- Visual sales pipeline
- AI scoring
Pro
$39/mo
- Multiple pipelines
- Time-based workflows
Freshworks CRM vs Competitors: Pricing Comparison
See how Freshworks CRM pricing compares to similar tools in CRM
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
Freshworks CRMCurrent AI-powered CRM for high-velocity sales | Yes | $15/mo | —/100 | Details → |
HubSpotTop Rated CRM platform for scaling businesses | Yes | $15/mo | 90/100 | Pricing → |
Zendesk Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
PipedriveBest Value Sales CRM for small teams | No | €14/user | 85/100 | Pricing → |
Salesforce The #1 CRM platform | No | $25/mo | 88/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Freshworks CRM Pricing FAQ
How much does Freshworks CRM cost?
Freshworks CRM offers the following plans: Free (Free), Growth ($15/mo), Pro ($39/mo). A free tier is available.
Is there a free version of Freshworks CRM?
Yes, Freshworks CRM offers a free Free plan that includes Contact management, Built-in phone.
Does Freshworks CRM offer a free trial?
Check Freshworks CRM's official website for current trial offers.
What are cheaper alternatives to Freshworks CRM?
Free or freemium alternatives include HubSpot. View our full comparison to find the best value.