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The community-first platform to monetize your audience with courses, events, and discussions.

Paid plans only, free trial Visit Website
Reviews on Trustpilot G2
63 reviews tracked

The Bottom Line

Price
Paid plans only, free trial. Compare plans

Key facts

  • All-in-one platform for community building, courses, and events.
  • Monetize your audience with flexible payment options and subscriptions.
  • Automate community management with AI and workflows to scale your business.

Pros

  • Comprehensive platform combining community, courses, and events in one place.
  • Strong monetization features with flexible payment options and affiliate programs.
  • Automation and AI tools reduce administrative burden and personalize member experience.
  • Offers branded mobile apps for a professional and accessible community.
  • Supports international payments and provides payment migration assistance.

Cons

  • Transaction fees are charged on top of Stripe's processing fees.
  • No free tier, only a 14-day free trial.
  • Some advanced features like API access and email white-labeling are only available on higher-tier plans.

What is Heartbeat?

Heartbeat is an all-in-one community platform designed for coaches, creators, and entrepreneurs to build, manage, and monetize their online communities. It integrates various functionalities like hosting virtual and in-person events, facilitating discussions through chats and channels, offering self-paced or cohort-based courses with native video hosting, and managing payments for subscriptions and one-time purchases. The platform aims to streamline operations with automation features, including AI-powered assistance (Pulse AI) and customizable workflows for member onboarding, reminders, and upsells. Heartbeat also provides tools for creating living community resources, affiliate program management, and offers branded mobile applications to enhance member experience and revenue generation. It's ideal for those looking to create a comprehensive and interactive online learning and community environment.

Available on: Web

Ratings Across the Web

3.8 (63 reviews)

Heartbeat holds an aggregate rating of 3.8 out of 5 from 63 reviews across Trustpilot and G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Virtual and In-person Event Hosting
  • Flexible Event Ticketing (including pay-what-you-can)
  • Chat, Channels, and 24/7 Meeting Rooms
  • Self-paced or Scheduled Drip Courses with Native Video Hosting
  • Automated Member Match-ups for Networking
  • AI-powered Pulse AI for operational streamlining
  • Customizable Workflows for Automation
  • Documents for Living Community Resources

Pricing Plans

Free Trial

Pricing checked Nov 2, 2026. Source: heartbeat.chat/pricing, read Nov 2, 2026

Heartbeat plans and prices, checked November 2026
Plan Price Details
Starter

Contact us

  • 1,000 Members
  • 3% Transaction Fees
  • Email and Chat Support (Within 2 business days)
Growth

Contact us

  • Unlimited Members
  • 2% Transaction Fees
  • Conversion Tracking Code (Facebook Pixel, Google Tag Manager)
+4 more
  • Email White-Labeling
  • Admin Auto-Responder
  • API Access
  • Email and Chat Support (Within 1 business day)
Business

Contact us

  • Unlimited Members
  • 1% Transaction Fees
  • Conversion Tracking Code (Facebook Pixel, Google Tag Manager)
+8 more
  • Email White-Labeling
  • Admin Auto-Responder
  • API Access
  • Email and Chat Support (Same day response)
  • 1:1 Onboarding Help
  • Fast-tracked Feature Requests
  • Custom Technical Support
  • Work directly with Heartbeat's founders

Included in all plans

  • Unlimited Admins
  • Unlimited Moderators
  • Unlimited Channels
  • Unlimited Document Storage
  • Unlimited Private Channels
  • Unlimited Courses (Evergreen, Drip, and Cohort-Based)
  • Unlimited Groups (Manual and Automated)
  • Custom Domain

Is Heartbeat worth the price?

Good value

The primary differentiator appears to be transaction fees (3% down to 1%), suggesting it's designed for businesses with significant revenue generation through their community.

It's best for established creators or businesses looking for a comprehensive community platform with robust monetization features.

Full Heartbeat pricing: every plan, hidden costs and alternatives

Email me when Heartbeat changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Heartbeat by the numbers

Heartbeat compared with 40 Creator Platforms tools on Toolradar, as of Nov 2026
Metric Heartbeat Peer median Position (1 is best)
Free plan No 24 of 40 have one n/a
Listed as an alternative to 8 tools 3 #14 of 40 (joint)
User rating 3.8/5 (across the web, 63 ratings) 4.3/5 #15 of 20 tools with 20+ reviews

Listed as an alternative to: #15 on 2026-10-16 to #14 on 2026-11-02 (rank among 40 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Creator Platforms data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Heartbeat by the numbers”, Nov 2026.

Reviews

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3.8/5

Across 63 verified user reviews on Trustpilot, G2

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Heartbeat FAQ

What specific features are included in the 'Automation Intelligence' suite, beyond general workflows?

Automation Intelligence includes Workflows to automate processes based on member actions, Pulse AI to streamline operations with an AI teammate, and Integrations to connect with other tools or build custom integrations. This suite is designed to amplify human connection and assist with planning, troubleshooting, and execution.

How does Heartbeat facilitate monetization for creators, specifically regarding different payment models?

Heartbeat provides a flexible revenue engine supporting recurring income through memberships, courses, events, or one-time purchases. It offers various pricing options such as monthly, annual, weekly, quarterly, one-off, or installment plans, and includes in-platform upsells and affiliate activation programs.

Can users host both self-paced and structured learning experiences within the 'Courses' feature?

Yes, the 'Courses' feature allows for both self-paced and scheduled drip content delivery. Creators can launch engaging courses that combine live sessions, drip lessons, or structured pacing, paired with community discussions and assignments.

What are the specific capabilities of the native video hosting for courses?

Native video hosting offers secure hosting, built-in authentication, download prevention, analytics, and unlimited replays. This ensures that course content is protected and accessible for members.

What are the transaction fees associated with using Heartbeat's payment processing, and how do they compare across different plans?

Heartbeat charges transaction fees on top of Stripe's standard processing fees. The transaction fee is 3% for the Starter plan, 2% for the Growth plan, and 1% for the Business plan.

Does Heartbeat offer any support for migrating existing payment subscriptions from other platforms?

Yes, Heartbeat provides a free payment migration service for existing Stripe accounts with active member subscriptions. This service allows users to transfer their subscriptions to a Heartbeat-managed Stripe business, though it is currently limited to Stripe accounts.

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