Issuetrak Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Reviews onG2CapterraSourceForge

2 plans tracked·Updated Jul 2026

Is Issuetrak worth the price?

65/10

Issuetrak's Cloud Annual tier at $73/agent/month is on the higher side compared to many market alternatives for issue tracking, especially considering it's per agent.

The On-Premises option at $1059/agent (one-time) offers more control but is a significant upfront investment. This pricing is best suited for larger enterprises with specific compliance or control needs that justify the premium.

Pricing Plans

Free Trial

Cloud Annual

$876 / per agent

Unlimited Users with Free Agents
US-Based Support
Automatic software updates with expert maintenance included
Automatic updates
Enhanced security
Guaranteed uptime
Guaranteed performance
Custom URL (TLS/SSL)

On-Premises Annual

$1059 / per agent, one time

Unlimited Users with Free Agents
US-Based Support
Perpetual or Annual licenses available
You control the servers in your own environment
Scale the servers hosting Issuetrak to your needs
Perform maintenance and upgrades on your own schedule
Security and control of your data

Calculate your cost View full pricing

Hidden Costs & Gotchas

Per-agent pricing can escalate quickly

On-premises requires significant IT overhead

No monthly billing option for cloud

Potential for additional integration costs

Which Plan Do You Need?

Enterprises needing robust issue tracking

Organizations with strict security requirements

Teams requiring on-premise control

How Issuetrak Compares to Competitors

Compared to Jira Service Management, which starts around $20/agent/month for standard, Issuetrak's Cloud Annual at $73/agent/month is considerably more expensive. Freshservice offers similar features starting at $19/agent/month, making Issuetrak a premium option in the market.

Issuetrak Pricing FAQ

How much does Issuetrak cost?

Issuetrak starts at $73/user/month on the Cloud Annual plan. It offers 2 paid tiers ranging from $73/user/month up to $1059/user/month.

Does Issuetrak have a free plan?

Issuetrak does not offer a permanent free plan. However, a free trial is available.

Does Issuetrak offer a free trial?

Yes, Issuetrak offers a free trial. No credit card is typically required to start the trial, though this may vary.

What is the cheapest Issuetrak paid plan?

The cheapest paid plan for Issuetrak is "Cloud Annual" at $73/user/month. Key features include: Unlimited Users with Free Agents, US-Based Support, Automatic software updates with expert maintenance included.

Is there a cheaper alternative to Issuetrak?

Yes. Popular alternatives to Issuetrak include Jira Service Management, ServiceNow, HappyFox, Freshteam. Free alternatives include Jira Service Management. Compare them side-by-side on Toolradar.

How much does Issuetrak cost for a team of 10?

For a team of 10 users on the Cloud Annual plan, Issuetrak costs about $730/month, or $8,760/year. Larger teams may qualify for volume discounts on annual billing.