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JumpCloud

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Open directory platform for IT teams

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Pros & Cons

Pros

  • All-in-one platform
  • Free tier available
  • Good Mac support

Cons

  • Can be complex
  • Limited reporting

Ratings Across the Web

4.4(3,943 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Cloud directorySSOMFADevice managementRADIUSLDAP

Pricing Plans

30-day Free Trial

Free

Free

  • 10 users free
  • 10 devices free
  • Core directory
  • SSO

Device Management

$9/user/month

  • MDM for all OS
  • Patch management
  • Remote assist
  • Security policies
Most Popular

Platform

$19/user/month

  • Full directory
  • SSO
  • MFA
  • Device management

Platform Prime

$24/user/month

  • Everything in Platform
  • Conditional access
  • Advanced reporting
  • Priority support

What is JumpCloud?

Editorial review
JumpCloud is a cloud directory platform that unifies identity, access, and device management. Provides SSO, MFA, device management, and directory services from a single platform.

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JumpCloud FAQ

How does JumpCloud integrate with Google Workspace to enhance IT management?

JumpCloud simplifies cybersecurity by offering enhanced single sign-on and cross-OS device management directly integrated into Google Workspace. This partnership enables IT to manage security policies, patching, and user provisioning seamlessly from any location.

What specific AI-powered capabilities does JumpCloud offer for IT automation?

JumpCloud provides AI-powered IT automation to manage and secure all human, non-human, and agentic identities. This includes automating IT and security management tasks across these diverse identity types.

Can organizations purchase individual features from JumpCloud, or are they limited to predefined packages?

Organizations can choose to purchase individual features à la carte, or they can select one of the predefined packages based on common use cases. This flexibility allows for tailored solutions to meet specific needs.

What is the billing cycle for JumpCloud services, and what payment methods are accepted?

JumpCloud bills accounts on the 1st of each month for the previous month's service. Accepted payment methods include credit cards (American Express, Discover, MasterCard, and Visa) and ACH transfers, with invoicing available for accounts billing over $2,000 per month.

Are suspended user accounts still subject to billing within the JumpCloud platform?

Yes, suspended user accounts are still billable. These users remain in the system during their suspended state and are charged as normal users.

Does JumpCloud offer specialized pricing for educational institutions or non-profit organizations?

Yes, JumpCloud provides special pricing to meet the unique requirements of higher education, K-12 school systems, and other educational institutions. Similarly, non-profit organizations can access special pricing to support their operational challenges.

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