ReviewBot
UnclaimedMonitor and manage customer reviews across major platforms via your existing communication tools.
Visit WebsiteTL;DR - ReviewBot
- Monitors reviews across major app stores and business platforms.
- Integrates with Slack, Zendesk, and other tools for centralized notifications.
- Enables quick responses, competitor tracking, and social sharing of reviews.
Pricing: Paid only
Best for: Enterprises & pros
4.0/5 across review platforms
Pros & Cons
Pros
- Centralizes review monitoring from multiple sources into existing team tools.
- Enables rapid response to customer feedback, improving customer satisfaction.
- Provides insights into competitor performance and market trends.
- Automates translation for global review understanding.
- Offers a free 14-day trial to test functionality.
Cons
- Quick Reply and Review Widget features are listed as 'Coming Soon'.
- Pricing is per 'Flow', which might become costly for extensive monitoring needs across many platforms/channels.
- Basic plan has limitations on countries/languages tracked and report frequency.
Ratings Across the Web
4(5 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Multi-platform review tracking (iOS App Store, Google Play, Yelp, Google My Business, Amazon, iTunes Podcasts, Mac App Store)Integration with communication tools (Slack, Microsoft Teams, Zendesk, Email, Google Sheets, Freshdesk, Google Chat, Twitter)Review filtering by star levelAutomatic review translationWeekly or monthly status reportsCompetitor review trackingSocial sharing of positive reviewsDeep links to reviews for instant replies
Pricing Plans
Free TrialBasic Per Flow
$5/month
- Track any available platform iOS, Mac, Google Play (Android), Yelp, Google My Business, Amazon, or iTunes Podcasts
- Up to 5 countries/languages
- Get a monthly report instead of individual notifications
Pro Per Flow
$10/month
- Track any available platform iOS, Mac, Google Play (Android), Yelp, Google My Business, Amazon, or iTunes Podcasts
- Track all countries/languages
- Review translation
- Get a weekly or monthly report instead of individual notifications
What is ReviewBot?
ReviewBot is a review monitoring tool designed to help businesses track and manage their online reputation across various platforms like the iOS App Store, Google Play, Yelp, Google My Business, Amazon, and iTunes Podcasts. It centralizes review notifications by integrating with popular team communication and customer support tools such as Slack, Microsoft Teams, and Zendesk, eliminating the need to visit multiple dashboards.
The platform enables users to filter reviews by star rating, receive automatic translations, and generate status reports to track performance over time. ReviewBot also offers competitor tracking and social sharing features to leverage positive feedback. By providing deep links to reviews, it empowers teams to respond quickly to feedback, turning negative experiences into positive ones and improving overall customer satisfaction and app ratings.
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ReviewBot FAQ
What is ReviewBot?
ReviewBot is a tool that monitors customer reviews across various platforms like app stores, Yelp, and Amazon, and delivers these reviews to your team's existing communication and support tools such as Slack, Zendesk, or email. It helps businesses manage their online reputation and respond quickly to feedback.
How much does ReviewBot cost?
ReviewBot offers a freemium model with a 14-day free trial. Paid plans are based on 'Flows'. A Basic Flow costs $5/month (billed annually) and a Pro Flow costs $10/month (billed annually). Prices are prorated if you switch plans or billing cycles.
Is ReviewBot free?
ReviewBot is not free, but it offers a 14-day free trial. After the trial, you will need to subscribe to a paid plan to continue using the service.
Who is ReviewBot for?
ReviewBot is for companies and teams looking to improve their online reputation and customer experience by efficiently monitoring and responding to customer reviews across various platforms. This includes app developers, local businesses, e-commerce sellers, and anyone who receives customer feedback on supported platforms.
Source: reviewbot.io