Is Runbook worth the price?
This pricing structure is fair, offering a free tier for basic needs and a custom-priced Professional tier for advanced features.
The lack of transparent pricing for the Professional tier makes it difficult to assess its value without direct inquiry. It's best for small teams starting with incident response automation and larger organizations needing tailored, comprehensive solutions.
Pricing Plans
14-day Free TrialFree/Starter
Free
- Basic runbook management
- Documentation
- Limited automation
Professional
Custom
- Full automation
- Integrations
- Team collaboration
- Priority support
Hidden Costs & Gotchas
Professional tier pricing is opaque
Potential per-user fees in custom plans
Integrations might incur extra costs
Premium support could be an add-on
Which Plan Do You Need?
Small teams, basic automation
Enterprises needing custom solutions
Teams prioritizing integrations
How Runbook Compares to Competitors
Compared to PagerDuty, which starts around $19/user/month, or VictorOps (now Splunk On-Call) with similar per-user pricing, Runbook's custom Professional tier lacks transparency. While the Free tier is competitive, the absence of a clear mid-range price point makes direct comparison challenging for growing teams.
Runbook Pricing FAQ
How much does Runbook cost?
Runbook uses custom pricing. Contact Runbook directly for a quote based on your team size and requirements.
Does Runbook have a free plan?
Yes. Runbook offers a free plan called "Free/Starter". It includes: Basic runbook management, Documentation, Limited automation.
Does Runbook offer a free trial?
Yes, Runbook offers a free trial lasting 14 days. No credit card is typically required to start the trial, though this may vary.
Is there a cheaper alternative to Runbook?
Yes. Popular alternatives to Runbook include PagerDuty, Opsgenie, VictorOps, Jira Service Management. Free alternatives include PagerDuty, Jira Service Management. Compare them side-by-side on Toolradar.
Cheaper alternatives to Runbook
2 of 5 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.
